If you have a fire or water emergency, please call us now at (336) 744-5104

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Spring Cleaning Should Include Your Air Ducts

3/31/2020 (Permalink)

infographic on HVAC running unattended If your HVAC has been operating for some time, without attention, it could be circulating odors, dust and other contaminates.

As spring allergy season approaches, you may hear companies make bold promises to improve your health by reducing allergens in your home. Such boasts may appeal especially to the nearly 25 million American adults and children with asthma and the approximately 50 million who have allergic rhinitis, or hay fever, because the symptoms of both can be triggered by dust mites, mold, and other allergens often found in air ducts and elsewhere in the home.  Allergies, according to the CDC, are the 6th leading cause of chronic illness in the U.S.

But should you believe the hype? Will air duct cleaning help you breathe more easily?

Common Allergy Triggers

1. Your Overactive Immune System
Many things can trigger an allergic reaction. It happens when your body's defenses attack something that's usually harmless, such as pollen, animal dander, or food. The reaction can range from mild and annoying to sudden and life-threatening. In the US, about 30% of all adults and 40% of children have allergies.

2. Pollen
It comes from plants such as grasses, trees, and weeds and can trigger hay fever or seasonal allergies. You might sneeze and have a runny or stuffy nose and itchy, watery eyes. Treat these with over-the-counter products, prescription drugs, and allergy shots. To help prevent symptoms, stay inside on windy days when pollen counts are high, close windows, and run the air conditioning.

3. Animal Dander
You love your pet, but if you're allergic, you react to proteins in his saliva or in his skin's oil glands. It might take 2 years for that to start. Luckily, you may still be able to live with him. Make your bedroom a pet-free zone, opt for bare floors and washable rugs instead of carpets, and bathe him regularly. A HEPA filter and allergy shots may help, too.

4. Dust Mites
These tiny bugs live in bedding, mattresses, upholstery, carpets, and curtains. They feed on dead skin cells from people and pets, as well as on pollen, bacteria, and fungi. They thrive in high humidity. To cut down on problems, use hypoallergenic pillows, cover mattresses, pillows, and box springs, and wash sheets weekly in hot water. Keep the house free of dust-collecting items such as stuffed animals, curtains, and carpet.

5. Insect Stings
These could cause swelling and redness that may last a week or more. You might feel sick to your stomach and tired and have a low fever. In rare cases, insect bites trigger a reaction that can be life-threatening, called anaphylaxis. If you're severely allergic, you'll need medicine called epinephrine right away. Your doctor may recommend allergy shots to prevent reactions.

6. Mold
It needs moisture to grow. You can find it in damp places such as basements or bathrooms, as well as in grass or mulch. Get air moving in moist areas of your home.

7. Food
Milk, shellfish, eggs, and nuts are among the most common foods that cause allergies. Others include wheat, soy, and fish. Within minutes of eating something you're allergic to, you could have trouble breathing and get hives, vomiting, diarrhea, and swelling around your mouth. If your reaction is severe, you will need emergency medical help. So call 911, and use your epinephrine pen if you were prescribed one. 

8. Latex
Found in some disposable gloves, condoms, and medical devices, latex can trigger a reaction ranging from itchy, red skin to anaphylaxis with trouble breathing. Symptoms can include a rash or hives, eye irritation, runny or itchy nose, sneezing, and wheezing. If you’re allergic, wear a medical alert bracelet and carry an epinephrine kit if you were prescribed one.

9. Medication
Penicillin, aspirin, and other drugs can cause hives, itchy eyes, stuffiness, and swelling in your face, mouth, and throat. If you're allergic to a drug, it's best to not take it. Your doctor can talk to you about other medicine options or treatments that may allow you to take a medicine if it's necessary.

10. Cockroaches
A protein in their droppings can be a trigger. Roaches can be tough to get rid of, especially in a warm climate or if you live in an apartment building where they can move back and forth between neighbors. Treat them with bug killer, and keep a clean kitchen. Repair cracks and holes in floors, walls, and windows to keep them out of your home.

Montanaro, a professor of medicine and chief of the allergy and clinical immunology division at Oregon Health and Science University in Portland, often talks with patients about their heating systems as he investigates the possible environmental triggers of their allergies.

“If they have forced air, that’s part of the conversation,” he says.

Heating, ventilation, and air conditioning (HVAC) systems push air through ducts that run throughout your house in walls, ceilings, and floors. Mark Zarzeczny, who sits on the board of directors of the National Air Duct Cleaners Association (NADCA), calls ducts the "lungs of the home."

How can you tell whether your air ducts need attention? Visual clues, like signs of mold and excessive dust around the air vents, can point to a need for cleaning. But when there’s no evidence in plain view, allergist Tania Elliott, MD, advises people to ask themselves the following questions:

  • If your house is more than 10 years old, have your ducts ever been cleaned?

  • Does your house constantly collect dust no matter how much you clean it?

  • Do you notice allergy symptoms when you turn on your heating/cooling system?

  • Do you have asthma that’s not well controlled even though you’re taking your medicine?

Answering YES to any of these questions should encourage you to consider cleaning your ducts.

“It’s better safe than sorry for people who have underlying asthma or allergies or breathing issues,” says Elliott, a spokesperson for the American College of Allergy, Asthma and Immunology and chief medical officer of EHE International, a healthcare management company that focuses on preventive medicine.

Time, Cost, and What to Avoid

Zarzeczny says a typical job on a 2,000-square-foot home will take about 3 to 5 hours and should be done every 3 to 5 years or if the signs described above return. Expect to pay at least $500 to $600.

“Anybody who offers to do a job for less than a few hundred dollars is not going to deliver to you what you need to have done,” says Zarzeczny, who chairs NADCA’s anti-fraud task force. “You don’t want a company that advertises at prices like $79.95 because they’re either going to be in and out in half an hour or they’re going to upsell you and walk out with $4,000.”

In fact, a rushed, inadequate job can do more harm than good. According the EPA, “an inadequate vacuum collection system can release more dust, dirt, and other contaminants than if you had left the ducts alone.”

Some Quick Tips to Help You Breathe Better Inside

  • Outside Air
    Most home heating and cooling systems simply recirculate the air that’s already in the house, including all the dust, dirt, and pollen. When the weather’s nice and pollen counts are low, open windows and doors to freshen things up. This is especially important if there are fumes from painting, cooking, kerosene heaters, or hobbies like woodworking.
  • Simple Cleaning Products
    Some cleaners have harsh chemicals that can cause breathing problems or trigger an allergy or asthma attack. Read labels carefully and stay away from ones that have volatile organic compounds (VOCs), fragrances, or flammable ingredients. You can make your own cleaners with plain soap and water, vinegar, or baking soda.
  • Houseplants
    These can be more than nice to look at, especially if your home is energy-efficient or not well-ventilated. In addition to getting rid of carbon dioxide and boosting oxygen levels, some can even help clear the air of chemical vapors. Of these, the easiest to grow and keep healthy include English ivy, ficus trees, peace lilies, and certain types of palms.
  • Your HVAC
    A dirty filter on your heating and air conditioning unit can keep air from flowing the way it should and lead to mold growth if it gets damp. Change it at least every 3 months and make sure it fits well. If you have asthma or allergies -- or you have pets or a large family -- you might want to check it once a month. It’s also a good idea for a professional to inspect the unit once a year.
  • Bathrooms
    If there’s mold in your house, the tiny spores can float into your nose and even your lungs. That can lead to allergy symptoms, like coughing or sneezing, or other breathing issues. The fungus loves damp areas, so keep bathrooms dry. Turn on a fan or open a window to help move air after you shower, and hang up wet towels and washcloths. If you see mold in the tub or other areas, you may need to clean more often to help keep it at bay.
  • Air Fresheners
    Even pleasant smells can cause problems. Some air fresheners have VOCs in them that may bother your nose and throat. Other aerosol sprays, including some health and beauty products, have VOCs, too.
  • Fresh Fruits and Vegetables
    If you keep them too long, mold can grow on them. Check stored fruits and vegetables often, and toss anything that has mold or slime on it. To keep them fresh longer, don’t wash them before you store them -- do that just before you eat them. If you’re not sure if something is fresh, throw it away.
  • Cockroaches
    These bugs can cause problems even after they’re dead. When they die, their bodies break down into small bits, and those can get into the air. The same can happen with their poop. Those bits can get into sheets, pillows, and other fabrics, and may trigger asthma attacks or allergic reactions. If you know you have a roach problem, use roach baits instead of sprays. 
  • Leaks
    These can happen with sinks, toilets, showers, dishwashers, or refrigerators -- even your roof. Pooled water can lead to issues with mold and cockroaches, so any leak needs to be taken care of quickly. Call a plumber if you can’t find where it’s coming from or don’t know how to fix it.
  • Leftovers
    The only thing cockroaches like more than water is food. When dinner’s over, put anything that’s left in airtight containers. And if you throw food away, make sure it’s into a trash can that has a lid on it.
  • Pets
    Dander and other allergens that Fido and Fluffy bring in from outside can cause trouble for your lungs. As hard as it might be, it’s a good idea to keep them out of bedrooms and off beds. If that’s not an option, bathe them regularly and vacuum the areas where they spend time.  
  • Forgotten Areas
    Cabinet tops and vent hoods are a couple of places people sometimes forget to clean, along with behind toilets and under bathroom sinks. Wipe them down every so often with warm, soapy water. Give your pets’ dishes a daily wash, too, and check around for other areas that might collect grease, food, grime, or water.
  • Linens and Rugs
    Wash sheets, pillowcases, blankets, and area rugs once a week in 130-degree F water to help get rid of dust, mold, mites, and other things that can affect your breathing. And get rid of throw pillows that don’t have zip-off covers. They collect dust mites and pet dander and can be hard to clean.
  • Furniture
    Fabrics can trap dust, pollen, and other allergens. The next time you give the living room a new look, consider leather or vinyl furniture instead of cloth. If you have issues with allergies or asthma, you also might want to hang blinds instead of curtains, and dust them regularly.
  • Flooring
    Hard surfaces, like wood, don’t collect things that affect your breathing the way carpet can. If you need some soft areas, use throw rugs you can clean in a washing machine or sink. If you can’t take up your carpet, vacuum it weekly with a cleaner that has a HEPA or small-particle filter. When it needs to be professionally cleaned, be sure to use a certified “asthma & allergy friendly” service.

Read more about Cleaning and Sanitation in our Blog

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

SERVPRO of Winston Salem North
1105 Fairchild Rd
Winston Salem, NC 27105
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

How to Clean and Disinfect to help slow the spread of Bacteria and Viruses .

3/25/2020 (Permalink)

table with small chairs and a person in a yellow biohazard plastic suit with respirator One of our Sanitation Experts cleaning a high touch area during the COVID19 pandemic of 2020

Cleaning and disinfecting are part of a broad approach to preventing infectious diseases. 

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Winston Salem North is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

1. Know the difference between cleaning, disinfecting, and sanitizing

Cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

Sanitizing lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.

2. Clean and disinfect surfaces and objects that are touched often

Typically, this means daily sanitizing surfaces and objects that are touched often, such as desks, countertops, doorknobs, computer keyboards, hands-on learning items, faucet handles, phones, and toys. Some schools may also require daily disinfecting these items. 

Immediately clean surfaces and objects that are visibly soiled. If surfaces or objects are soiled with body fluids or blood, use gloves and other standard precautions to avoid coming into contact with the fluid. Remove the spill, and then clean and disinfect the surface.

Need Biohazard Cleanup Services?
Call Us Today – (336) 744-5104

3. Clean and disinfect correctly

Always follow label directions on cleaning products and disinfectants. Wash surfaces with a general household cleaner to remove germs. Rinse with water, and follow with an EPA-registered disinfectant to kill germs. Read the label to make sure it states that EPA has approved the product for effectiveness against whatever you are trying to clean.

If a surface is not visibly dirty, you can clean it with an EPA-registered product that both cleans (removes germs) and disinfects (kills germs) instead. Be sure to read the label directions carefully, as there may be a separate procedure for using the product as a cleaner or as a disinfectant. Disinfection usually requires the product to remain on the surface for a certain period of time (e.g., letting it stand for 3 to 5 minutes).

Use disinfecting wipes on electronic items that are touched often, such as phones and computers. Pay close attention to the directions for using disinfecting wipes. It may be necessary to use more than one wipe to keep the surface wet for the stated length of contact time. Make sure that the electronics can withstand the use of liquids for cleaning and disinfecting.

4. Use products safely

Pay close attention to hazard warnings and directions on product labels. Cleaning products and disinfectants often call for the use of gloves or eye protection. For example, gloves should always be worn to protect your hands when working with bleach solutions.

Do not mix cleaners and disinfectants unless the labels indicate it is safe to do so. Combining certain products (such as chlorine bleach and ammonia cleaners) can result in serious injury or death.

5. Handle waste properly

Throw disposable items used to clean surfaces and items in the trash immediately after use. Avoid touching used tissues and other waste when emptying waste baskets. Wash your hands with soap and water after emptying waste baskets and touching used tissues and similar waste.

6. Learn more

Read more about Cleaning and Sanitation in our Blog

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

SERVPRO of Winston Salem North
1105 Fairchild Rd
Winston Salem, NC 27105
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

We Are Cleanup and Biohazard Experts

3/23/2020 (Permalink)

man in white tyvex biohazard suit cleaning a bedroom Proper Personal Protection Equipment is a must in most biohazard clean up jobs.

Here to Help® and Ready to Respond

About Coronavirus

The Centers for Disease Control and Prevention continues to respond to an outbreak of respiratory disease caused by a new coronavirus that was first detected in China and has now spread internationally. While the virus is termed coronavirus, the sickness that results after infection has been termed COVID-19.

COVID-19 has now been declared a pandemic, which is a global outbreak of a disease.  

Need Specialized Cleaning Services?
Call Us Today 336-744-5104

Symptoms

Illness from COVID-19 is wide ranging, from mild to severe symptoms and death. According to the CDC, symptom may appear two days to two weeks after exposure:

  • Fever
  • Cough
  • Shortness of breath

It is important to consult your medical provider if you develop any severe or concerning symptoms.

Expert Level Cleaning Services

SERVPRO of Winston Salem North is uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Need Specialized Cleaning Services?
Call Us Today 336-744-5104

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Sources:

CDC Checklist to get ready for the COVID-19 outbreak.

3/17/2020 (Permalink)

2 men holding a office space with SERVPRO of Winston Salem North Orange house logo phone number 336 744 5104 While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

Checklist for Individuals and Families

As a family, you can plan and make decisions now that will protect you and your family during a COVID-19 outbreak. Creating a household plan can help protect your health and the health of those you care about in the event of an outbreak of COVID-19 in your community. Use this checklist to help you take steps to plan and protect the health of you and your family.

Engineering Controls reduce exposures PLAN AND PREPARE Get up-to-date information about local COVID-19 activity from public health officials Create a household plan of action.

  • Consider members of the household that may be at greater risk such as older adults and people with severe chronic illnesses.
  • Ask your neighbors what their plan includes.
  • Create a list of local organizations you and your household can contact in case you need access to information, healthcare services, support, and resources.
  • Create an emergency contact list including family, friends, neighbors, carpool drivers, healthcare providers, teachers, employers, the local public health department, and other community resources.
  • Choose a room in your house that can be used to separate sick household members from others.

 Take everyday preventive actions:

  • Wash your hands frequently
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces Be prepared if your child’s school or childcare facility is temporarily dismissed or for potential changes at your workplace.

  Administrative Controls refer to employer-dictated work practices TAKE ACTION In case of an outbreak in your community, protect yourself and others:

  • Stay home and speak to your healthcare provider if you develop fever, cough, or shortness of breath
  • If you develop emergency warning signs for COVID-19 get medical attention immediately. In adults, emergency warning signs*:
    • Difficulty breathing or shortness of breath
    • Persistent pain or pressure in the chest
    • New confusion or inability to arouse
    • Bluish lips or face
    • *This list is not all inclusive. Please consult your medical provider for any other symptom that is severe or concerning.
  • Keep away from others who are sick
  • Limit close contact with others as much as possible (about 6 feet)

 Put your household plan into action

 Take additional precautions for those at highest risk, particularly older adults and those who have severe underlying health conditions.

  • Consider staying at home and away from crowds if you or a family member are an older adult or have underlying health issues
  • Make sure you have access to several weeks of medications and supplies in case you need to stay home
  • When you go out in public, keep away from others who are sick and limit close contact with others
  • Practice good hand hygiene

 Take the following steps to help protect your children during an outbreak:

  • Notify your child’s school if your child becomes sick with COVID-19
  • Keep track of school dismissals in your community
  • Discourage children and teens from gathering in other public places
  1. CDC COVID-19 Information site
  2. The President’s Coronavirus Guidelines for America -- 15 Days to Slow the Spread of CoronavirusT
  3. Clean Up Services
  4. Winston Salem's Bio Hazard Experts

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North
1105 Fairchild Rd
Winston Salem, NC 27105
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

House Fire 101

2/27/2020 (Permalink)

orange flames on black background In the Event of an Emergency always call 911 FIRST

In just two minutes, a fire can become life-threatening. In five minutes, a residence can be engulfed in flames.

Learn About Fires

  • Fire is FAST! In less than 30 seconds a small flame can turn into a major fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames.
  • Fire is HOT! Heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.
  • Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.
  • Fire is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio.

Before a Fire

Create and Practice a Fire Escape Plan

In the event of a fire, remember that every second counts, so you and your family must always be prepared. Escape plans help you get out of your home quickly.

Twice each year, practice your home fire escape plan.  Some tips to consider when preparing this plan include:

  • Find two ways to get out of each room in the event the primary way is blocked by fire or smoke.
  • A secondary route might be a window onto a neighboring roof or a collapsible ladder for escape from upper story windows.
  • Make sure that windows are not stuck, screens can be taken out quickly, and that security bars can be properly opened.
  • Practice feeling your way out of the house in the dark or with your eyes closed.
  • Teach children not to hide from firefighters.

Smoke Alarms

A working smoke alarm significantly increases your chances of surviving a deadly home fire.

  • Install both ionization AND photoelectric smoke alarms, OR dual sensor smoke alarms, which contain both ionization and photoelectric smoke sensors.
  • Test batteries monthly.
  • Replace batteries in battery-powered and hard-wired smoke alarms at least once a year (except non-replaceable 10-year lithium batteries).
  • Install smoke alarms on every level of your home, including the basement, both inside and outside of sleeping areas.
  • Replace the entire smoke alarm unit every 8-10 years or according to manufacturer’s instructions.
  • Never disable a smoke alarm while cooking – it can be a deadly mistake.

Smoke Alarm Safety for People with Access or Functional Needs

  • Audible alarms for visually impaired people should pause with a small window of silence between each successive cycle so that they can listen to instructions or voices of others.
  • Smoke alarms with a vibrating pad or flashing light are available for the hearing impaired. Contact your local fire department for information about obtaining a flashing or vibrating smoke alarm.
  • Smoke alarms with a strobe light outside the home to catch the attention of neighbors, and emergency call systems for summoning help, are also available.

More Fire Safety Tips

  • Make digital copies of valuable documents and records like birth certificates.
  • Sleep with your door closed.
  • Contact your local fire department for information on training on the proper use and maintenance of fire extinguishers.
  • Consider installing an automatic fire sprinkler system in your residence.

During a Fire

  • Crawl low under any smoke to your exit - heavy smoke and poisonous gases collect first along the ceiling.
  • Before opening a door, feel the doorknob and door. If either is hot, or if there is smoke coming around the door, leave the door closed and use your second way out.
  • If you open a door, open it slowly. Be ready to shut it quickly if heavy smoke or fire is present.
  • If you can’t get to someone needing assistance, leave the home and call 9-1-1 or the fire department. Tell the emergency operator where the person is located.
  • If pets are trapped inside your home, tell firefighters right away.
  • If you can’t get out, close the door and cover vents and cracks around doors with cloth or tape to keep smoke out.  Call 9-1-1 or your fire department. Say where you are and signal for help at the window with a light-colored cloth or a flashlight.
  • If your clothes catch fire, stop, drop, and roll – stop immediately, drop to the ground, and cover your face with your hands.  Roll over and over or back and forth until the fire is out.  If you or someone else cannot stop, drop, and roll, smother the flames with a blanket or towel.  Use cool water to treat the burn immediately for 3 to 5 minutes.  Cover with a clean, dry cloth.  Get medical help right away by calling 9-1-1 or the fire department.

Fire Escape Planning for Older Adults and People with Access or Functional Needs

  • Live near an exit. You'll be safest on the ground floor if you live in an apartment building. If you live in a multi-story home, arrange to sleep on the ground floor, and near an exit.
  • If you use a walker or wheelchair, check all exits to be sure you get through the doorways.
  • Make any necessary accommodations, such as providing exit ramps and widening doorways, to facilitate an emergency escape.
  • Speak to your family members, building manager, or neighbors about your fire safety plan and practice it with them.
  • Contact your local fire department's non-emergency line and explain your special needs. Ask emergency providers to keep your special needs information on file.
  • Keep a phone near your bed and be ready to call 911 or your local emergency number if a fire occurs.

After a Fire

The following checklist serves as a quick reference and guide for you to follow after a fire strikes.

  • Contact your local disaster relief service, such as The Red Cross, if you need temporary housing, food and medicines.
  • If you are insured, contact your insurance company for detailed instructions on protecting the property, conducting inventory and contacting fire damage restoration companies.  If you are not insured, try contacting private organizations for aid and assistance.
  • Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by the fire.
  • The fire department should see that utilities are either safe to use or are disconnected before they leave the site.  DO NOT attempt to reconnect utilities yourself.
  • Conduct an inventory of damaged property and items.  Do not throw away any damaged goods until after an inventory is made.
  • Try to locate valuable documents and records.  Refer to information on contacts and the replacement process inside this brochure.
  • Begin saving receipts for any money you spend related to fire loss.  The receipts may be needed later by the insurance company and for verifying losses claimed on income tax.
  • Notify your mortgage company of the fire.

Prevent Home Fires

Home fires are preventable! The following are simple steps that each of us can take to prevent a tragedy.

Cooking

  • Stay in the kitchen when you are frying, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • Wear short, close-fitting or tightly rolled sleeves when cooking.
  • Keep children away from cooking areas by enforcing a "kid-free zone" of 3 feet around the stove.
  • Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.

Smoking

  • Smoke outside and completely stub out butts in an ashtray or a can filled with sand.
  • Soak cigarette butts and ashes in water before throwing them away. Never toss hot cigarette butts or ashes in the trash can.
  • Never smoke in a home where oxygen is used, even if it is turned off. Oxygen can be explosive and makes fire burn hotter and faster.
  • Be alert - don’t smoke in bed! If you are sleepy, have been drinking, or have taken medicine that makes you drowsy, put your cigarette out first.

Electrical and Appliance Safety

  • Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture.
  • If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it to fit into a two-slot outlet or extension cord.
  • Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker.

Portable Space Heaters

  • Keep combustible objects at least three feet away from portable heating devices.
  • Buy only heaters evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).
  • Check to make the portable heater has a thermostat control mechanism, and will switch off automatically if the heater falls over.
  • Only use crystal clear K-1 kerosene in kerosene heaters. Never overfill it. Use the heater in a well-ventilated room.

Fireplaces and Woodstoves

  • Inspect and clean woodstove pipes and chimneys annually and check monthly for damage or obstructions.
  • Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.
  • Make sure the fire is completely out before leaving the house or going to bed.

Children

  • Take the mystery out of fire play by teaching children that fire is a tool, not a toy.
  • Store matches and lighters out of children's reach and sight, preferably in a locked cabinet.
  • Never leave children unattended near operating stoves or burning candles, even for a short time.

More Prevention Tips

  • Never use stove range or oven to heat your home.
  • Keep combustible and flammable liquids away from heat sources.
  • Portable generators should NEVER be used indoors and should only be refueled outdoors or in well ventilated areas.

Some Winter Weather 101

1/29/2020 (Permalink)

one upside down snowman What do you call a snowman in the summer? A puddle.
There's snow business like snow business.
Here's some fun Q & A about Snow in our Area.
Can it ever be too cold to snow?
It rarely snows when the temperature drops below zero degrees Fahrenheit because the atmosphere is too stable. One of the ingredients for snow is enough lifting of saturated air that snow can develop aloft and fall to reach the surface. 
What is thundersnow?
Although thunderstorms are less common in the winter, sometimes lightning can occur within snowstorms and is called thundersnow. Thundersnow can be found where there is relatively strong instability and abundant moisture above the surface, such as above a warm front. 
How many inches of snow equals one inch of rain?
On average, thirteen inches of snow equals one inch of rain in the US, although this ratio can vary from two inches for sleet to nearly fifty inches for very dry, powdery snow under certain conditions.
What is white lightning?
White lightning is a colloquial term for thunderstorms occurring with snow.
What are the important winter weather notices?
Blizzard Warning: Issued when winds of 35 mph or greater are combined with blowing and drifting snow with visibilities of ¼ mile or less. Seek indoor shelter immediately and stay indoors until the severe conditions end.

Winter Storm Warning: Issued when a combination of hazardous winter weather in the form of heavy snow, heavy freezing rain, or heavy sleet is imminent or occurring. Winter Storm Warnings are usually issued 12 to 24 hours before the event is expected to begin.

Winter Storm Watch: Issued 12-48 hours in advance of the onset of severe winter conditions. The watch may or may not be upgraded to a winter storm warning, depending on how the weather system moves or how it is developing.

Winter Storm Outlook: Issued prior to a Winter Storm Watch. The Outlook is given when forecasters believe winter storm conditions are possible and are usually issued 3 to 5 days in advance of a winter storm.

Winter Weather Advisories: Issued for accumulations of snow, freezing rain, freezing drizzle, and sleet which will cause significant inconveniences and, if caution is not exercised, could lead to life-threatening situations.

Wind Chill Warning: Issued when wind chill temperatures are expected to be hazardous to life within several minutes of exposure.

Wind Chill Advisory: Issued for a wind chill situation that could cause significant inconveniences, but do not meet warning criteria. Criteria for issuing Windchill Warnings and Advisories are set locally.

Dense Fog Advisory: Issued when fog will reduce visibility to ¼ mile or less over a widespread area.

Snow Flurries: Light snow falling for short durations. No accumulation or light dusting is all that is expected.

Snow Showers: Snow falling at varying intensities for brief periods of time. Some accumulation is possible.

Blowing Snow: Wind-driven snow that reduces visibility and causes significant drifting. Blowing snow may be snow that is falling and/or loose snow on the ground picked up by the wind.

Read more about Storm Damage in Winston Salem

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North
1105 Fairchild Rd
Winston Salem, NC 27105
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

Never invite a Tree to a house party, They will never Leaf.

1/13/2020 (Permalink)

Fallen Trees across Roads and Power Lines PHOTO from WSJournal.com Fallen Tree blocking Old Vineyard Rd.

What to do when a tree falls on your home. 

  1.  Evacuate the home.
    • Whenever a large branch or tree falls on a home it may have compromised the structural integrity of your home
  2. Call 911 or a non emergency line if there are no medical emergencies
    • For the city of WSNC 
      • Police & Fire (336) 773-7700
         
    • For the city of Pilot Mountain
      • Police (336) 368-4725
      • Fire (336) 368-4646
    • For the city of Mount Airy
      • Police (336) 786-3535
      • Fire (336) 786-3570
  3. Contact your insurance company
  4. Call SERVPRO of Winston-Salem North
    • 1105 Fairchild Road
      Winston Salem, NC 27501
      Phone: (336) 744-5104
      Email: sp9743@yahoo.com

If you don't like the Weather in North Carolina, give it 15 minutes, it'll change.  So, when that bomb cyclone in the Midwest turns into a tornado or micro-burst rain event in our town, turn to the professionals.  The experienced team of SERVPRO of Winston-Salem North is available to respond 24/7 to any weather related emergencies. Located blocks away from US-52, our team can quickly respond to any part of the county, making us truly FASTER TO THE DISASTER. Whether it's a flood in Sherwood Forest or a fire in City View,  our highly trained technicians along with our specialized equipment can handle any job So, when storm damage strikes choose Winston-Salem's locally owned SERVPRO of Winston-Salem North.  When disaster strikes, We’re are Here to Help®

When we built this business, we broke the mold that made us.

1/6/2020 (Permalink)

white dry wall with green fuzzy mold spores covering it Mold only needs 24 hours to start reawakening, please don't delay and call us today!

Benign and Hazardous Mold Spores exist everywhere in our home environment. They also never truly die on their own. While you might get all the water up and dry the room out, without proper treatment, the mold will return as soon as any water enters their atmosphere. If your house suddenly gets humid from cooking a bunch of food, or just a nice day with the windows open, water will return and the mold will start growing again. 

To understand why mold is so hard to get rid, think of it like a tree. The mold you see on the surface is the branches and leaves, but underneath is a long branch and lots of roots going into your porous surfaces. When we come to treat mold, we do not simply wipe it away. We use a Patented Sporicidin product that not only works on the surface but penetrates the mold down to its root system. This is why bleach is so ineffective at treating mold; it is a surface cleaner and unable to penetrate the root system and fully remove the entire organism.

Most people will wipe it down and call it a day, and return to find the mold has spread again. We suggest giving SERVPRO of Winston Salem North a quick call, so that we can come out and asses the issues. We will be able to locate the water source and take samples. That way we can find out how to successfully remove your mold issue and fix your water damage. 

Read more about Water Damage in our Blogs

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

SERVPRO of Winston Salem North

1105 Fairchild Rd. 
Winston Salem, NC 27105
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

Best Places to Sled in Winston Salem

12/24/2019 (Permalink)

crystal white snow covering tree branches at salem lake A view of Salem Lake after the 2013 Christmas Snow Storm that dropped 4-6 inches of snow. Photo from WSJournal Now

Where to Sled in W-S

Just about every neighborhood has one—that legendary sledding hill that brings out the young and young at heart. The following is a look at a few reader-recommended sledding spots in Winston-Salem.

  • The hill behind Wiley Middle School
  • The streets of West End (esp. Pilot View St.)
  • The soapbox derby track at Hobby Park
  • Hole No. 7 at Wilshire Golf Course
  • The slope in front of Worrell Hall (WFU campus)
  • Sherwood Forest Elementary
  • Redeemer Presbyterian Church
  • Washington Park Dinosaur Playground
  • The little race track at Hobby Park
  • Wake Forest Football Stadium (behind the scoreboard)
  • Whitaker Elementary on Buena Vista

List Courtesy of Winston Salem Journal Now & Official Subreddit of Winston Salem

Read more about Storm Damage in Winston Salem

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North
4994 Indiana Ave. Ste B
Winston Salem, NC 27106-2810
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

Winston Salem's Bio Hazard Experts

12/17/2019 (Permalink)

red and blue flashing lights, with yellow caution tape blocking off crime scene Winston Salem's Best Crime Scene Clean up Specialists

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Winston Salem North is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices. 

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Biohazard Cleanup Services?
Call Us Today – (336) 744-5104

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Winston Salem North Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

SERVPRO of Winston Salem North proudly serves Winston Salem and surrounding areas.

Winter Weather in Winston Salem

12/16/2019 (Permalink)

snow covered and ice covered streets in winston salem Winston Salem Covered in Snow and Ice photo by https://lostvestige.wordpress.com/

Types of Winter Precipitation We Can Expect In Winston Salem

  • Cold Rain
    If precipitation falls through a large depth of the atmosphere frozen but encounters a relatively deep layer of above freezing air at the surface, then the frozen precipitation may completely melt and have no opportunity to refreeze. Thus, what traveled almost the entire trip to the ground as snow may end up falling as a cold rain instead of anything frozen or freezing
  • Snow
    Precipitation begins as snow and if it doesn’t encounter any layers of air that are above freezing before reaching the ground, it will fall to the surface in the form of snow.
  • Sleet
    If the snowflakes encounter a shallow layer of warm, above freezing air with below freezing air through the rest of the column, then it will partially melt and refreeze into a sleet pellet before reaching the ground.
  • Freezing Rain
    If the snow falls into a deep layer of above freezing air with only a shallow layer of below freezing air located at the surface, (which is often the case with cold air damming,) then the liquid droplets will freeze on contact with any objects (such as trees, power lines, and roads) at the surface that are below freezing.

The next two are possible but historically unlikely, but we are seeing them more and more in Winston Salem.

  • Blizzards
    Dangerous winter storms that are a combination of blowing snow and wind resulting in very low visibility. While heavy snowfalls and severe cold often accompany blizzards, they are not required. Sometimes strong winds pick up snow that has already fallen, creating a ground blizzard.
  • Ice Storm
    a storm which results in the accumulation of at least .25” of ice on exposed surfaces. They create hazardous driving and walking conditions. Tree branches and powerlines can easily snap under the weight of the ice.

Read more about Storm Damage in Winston Salem

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North
4994 Indiana Ave. Ste B
Winston Salem, NC 27106-2810
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

How Does Ice Burst Water Pipes?

12/12/2019 (Permalink)

2 Hydrogen Atoms and 1 Oxygen atom forming in hexagonal shape for ice, a lose mass for water, and a vapor for steam. Water in it's three forms.

SCIENCE YEAH!

So most people know that when water freezes it expands. It makes a fool of us all at times. Raise your hand if you have left a soda in the freezer, only to return to an explosion of sticky icy sugar everywhere! 

Water Molecules in a natural state are very fluid, but when it reaches it’s freezing point the molecules take on a hexagon structure. This frozen ice block will expand outwards, along the path of least resistance. As it pushes forward, the pressure starts building. While the water in the pipe will flow back towards the main water line in the street, the water trapped between your faucet and the ice block will have nowhere to escape. Once the pressure is too great, somewhere along the line  it will fail. Pipes that are the most at risk are those in uninsulated or unheated spaces( your garage, your attic, poorly insulated outside walls).

How to Prevent Your Pipes from Bursting in Winter

  • Keep your garage door closed!
  • Open cabinets under the sink and in the bathroom, so that they can be reached by the warm air in your home
  • Insulate pipes
  • On exceptionally cold nights below freezing leave your taps dripping slightly. This might waste a small amount of water, but the wasted water will cost you less than having to replace busted pipes

If your pipes have burst or you notice them leaking, then it’s best to go ahead and turn off the water at your main line.

Then you’ll want to call a plumber, depending on the severity, you’ll also need to call a Water Damage Restoration Company. 

Read more about Water Damage in our Blogs

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

SERVPRO of Winston Salem North

4994 Indiana Ave. Ste B

Winston Salem, NC 27106-2810

Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105

How To Protect Your Home Against Snow and Ice Damage

12/12/2019 (Permalink)

white snow falling around a red and white caution sigh Winter Weather is Here in the Triad

The Triad is in for a blast of wintery weather and we’ve got a quick list of some simple things you can do to protect your home.

    • Sealing up any Drafty Windows and doors
      The natural gaps that occur around windows and doors can make it difficult to keep your house warm. Using caulk or weather stripping to seal these areas will help. In some of the older historic homes of Ardmore and Washington Park, windows may be constructed of single-pane glass and the doors are constructed without modern day insulation. Investing in updating those areas might be something to look at in the future.
  • Protect Water Pipes in Uninsulated Areas
  • Keep that attic cool
    Believe it or not, you should not be heating your attic the same way you heat your home. Snow and Ice Dams can ruin your roofing and lead to all sorts of issues. To keep your attic cool, make sure it is properly ventilated and seal any holes or cracks in your ceiling leading to the attic.
  • Clean out the gutters and downspouts around your home.

Read more about Water Damage in our Blogs

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

SERVPRO of Winston Salem North

4994 Indiana Ave. Ste B
Winston Salem, NC 27106-2810
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

Bathroom Exhaust Fans are Catching on FIRE

12/9/2019 (Permalink)

white ceiling with black burned fan Exhaust Fans are the newest leading cause of bathroom fires

I'm sure you haven't even given a thought to your bathroom exhaust fan lately. Most people don't think about it. As long as it works, why be bothered. Unfortunately for most homeowners, it's a ticking time bomb, waiting to go off. 

These fans are not designed to last forever and many are original installs.  Older exhaust fans are not thermally protected. Thermal protection causes the motor to shut off should they seize and overheat. This safety feature was not widely used until the early 1990’s. If you have a bathroom exhaust fan in your home, clean it twice a year.  If it starts to make noises or smells odd, it’s time to replace it.

The most common problem is the fans, which over time build up lint which can cause the motor to overheat and ignite the lint, plastic fan blades and the nearby combustible wood structure. The speed at which the lint builds up is a function of the amount of use and the amount of particulate in the air in which it operates.

More of our blogs on Fire Damage and Safety

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North

4994 Indiana Ave. Ste B

Winston Salem, NC 27106-2810

Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105

We always have a unique solution to any problem.

12/7/2019 (Permalink)

3 story building made of grey granite. brown wood, and black steel beams Modern Solutions for Modern Commercial Buildings.

Every Day we see Fire, Water, and Mold Damage Jobs. Each is unique as no two houses or commercial properties are the same. At each job site we are presented with a new set of challenges to piece your building back together. Some of our more challenging issues usually have to deal with Height. While commercial buildings are expanding at an exponential rate in Winston Salem, they seem to expand UPWARDS the most.
Plumbing issues can happen anywhere, but wouldn't it be just your luck for them to happen on the 3rd floor. We found ourselves in this exact scenario. Not only was it the 3rd floor, but it was 200 ft from each stairway and entry area. We've got tons of hoses to extract water, but not 3 floors worth!
Amazingly the answer was pretty simple for our Production Manager. He ran the hose up to the 3rd floor window of the apartment, where we were mitigating the water. We were able to successfully minimize the inconvenience to the customer. It took a little bit of out of the box thinking to get the job done.

The Signs of Electrical Issues in Commercial Buildings

12/2/2019 (Permalink)

Large Old Grey Sky Scrapper Commercial building The Old RJR Building in Downtown Winston-Salem, North Carolina

Some of the most common signs of electrical issues, might be a blink and you miss it type of moment. It's worth visiting a commercial property multiple times in all types of weather to make sure you are buying a reliable building. 

  1. Dimming or Blinking Lights
    Make sure to visit your building at night and during high traffic electrical usage hours. That way you can see if all the lights are working and nothing is dimming or blinking out.
  2. Old Wiring
    Depending on the age of you building, you may need to invest in an electrical overhaul of your entire building. Wiring, like the rest of us, will eventually deteriorate and become damaged with age. Be it chewed by mice, damaged by nails hammered haphazardly into walls or simple disintegration, a lack of insulation means exposed wires that can lead to sparks and fire.
  3. Dead Outlets
    A Major Hazard, dead outlets mean the electrical line has been interrupted in some way, and needs to be addressed immediately. 
  4. Patch Jobs and Modifications
    In today's DIY society, more and more people are trying to update and patch their electrical systems to update and run more currant. Only a licensed Commercial Electrician should ever work on a commercial building. 
  5. Low Amp Wiring
    Older buildings have lower amped wiring, when you try and push a high amp thru low amp wiring, it gets hot. It might even catch fire and spread thru the walls before you even know what is going on. It is always best to get an inspection done on older buildings. 

More of our blogs on Commercial Property Issues

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North
4994 Indiana Ave. Ste B
Winston Salem, NC 27106-2810
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

With Torrential Downpours Comes Potential Water Damage

11/29/2019 (Permalink)

flooded den with books and water everywhere Flooded Den with 1 inch of standing water

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Winston Salem North provides emergency restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Winston Salem North arrives quickly and starts the water extraction process almost immediately. When minutes matter, this immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 336-744-5104

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Winston Salem North

SERVPRO of Winston Salem North specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What We Can Do For You

11/27/2019 (Permalink)

Our Crew Photos 2019 Crew Photo

Our Top 10 Reasons why you should call SERVPRO of Winston-Salem North

  1. We Get It
    We understand your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.
  2. Qualified
    Our repair and restoration team members have the best training in the industry.  Our results will create a measurable difference for you.
  3. We Respond To You Immediately
    You can reach us 24/7. When a disaster strikes we respond as quickly as possible. 
  4. You’re Part Of Our Team
    We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.
  5. We Use The Latest Technology
    The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow us to restore your property to preloss condition quickly, reliably, and more effectively.
  6. We Practice The Golden Rule Of Restoration
    "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.
  7. For Claim And Other Purposes, Your Loss Is Itemized
    We can give you an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.
  8. We’ll Help You Prevent Losses, Not Just Deal With Them
    Our Emergency Readiness Plan
    Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses.  Which we provide Free of Charge.
  9. We Handle Any Loss From A Natural Disaster—Big Or Small
    Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.
  10. We’re Approved, Certified, And Experienced
    We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 50 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry.

Read more about Water Damage in our Blog

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

SERVPRO of Winston Salem North
4994 Indiana Ave. Ste B
Winston Salem, NC 27106-2810
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

Our Commercial Standard Services

11/22/2019 (Permalink)

Our Commercial Standard Service Flyer Our Commercial Standard Services
  • 24 HOUR EMERGENCY RESPONSE SERVICES 
    • Catastrophic Storm and Wide Area Event Response
    • Large Loss and Single Event Response
  • WATER DAMAGE SERVICES 
    • Water Removal and Dehumidification 
    • Mold Mitigation and Remediation 
    • Building Stabilization and Climate Control
  • FIRE DAMAGE SERVICES n
    • Smoke and Soot Cleanup n
    • Pretesting (For Best Cleaning Methods)
  • BIO-REMEDIATION & CRIME SCENE SERVICES 
    • Vandalism Cleanup
    • Unattended Death Cleanup
  • FACILITIES CLEANING & RESTORATION
    • Air Ducts and HVAC Cleaning
    • Carpet, Upholstery, Drapes and Blinds Ceiling, Walls and Hard Floors
    • Odor Identification and Deodorization
    • Post Construction Cleanup and Selective Demolition
    • Reconstruction and Construction Drying
    • Specialized Media Blasting
  • CONTENTS CLEANING & RESTORATION
    • Move Outs and Contents Restoration 
    • Electronics and Equipment Cleaning and Restoration
    • Art and Document Restoration n Data Recovery
    • Contents Claim Inventory Service
    • Cargo Recovery (Trucking Industry)
  • TOTAL PROJECT MANAGEMENT
    • IICRC Certified
    • Mobile Command Centers
    • Electronic File Documentation
    • Online Data Reporting
    • Mitigation Performance Validation
  • INVOICING
    • Detailed Estimates and Digital Pictures
    • Expense Reporting

More of our blogs on Fire Damage and Safety

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North
4994 Indiana Ave. Ste B
Winston Salem, NC 27106-2810
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

Grease should never go down the drain

11/13/2019 (Permalink)

massive fatberg in the tunnels under london London's Infamous Fat Berg of 2017

The fats in the grease and oil from your kitchen mix with the other chemicals in the sewers and form nasty conglomerations of chemicals that can build up and block the pipes that take our dirty water to the wastewater treatment plant.

When you pour grease into your sink it's just beginning its travels. The grease and oil head down your pipes and into the sewers where they meet up with all the other wastewater from the area. Here is where the nastiness starts.

The fats in the grease get broken down into their component parts — fatty acids and glycerol. These fatty acids bind calcium found in the sewers — created from biological processes including the corrosion of concrete — to create a "soap" compound. While it's called a "soap" because of its chemical composition, this isn't something you'd want to wash yourself with.

When you do accidentally get some grease in your pipes, you can go ahead and wash it out using boiling water and a mixture of vinegar and baking soda, according ot Scott English Plumbing. This will help push it out of your pipes, though it will still be able to coagulate in the main water system.

The best plan is not to let any grease get down the drain if you don't want the sewer coming out of your faucet.

Read more about Water Damage in our Blog

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

SERVPRO of Winston Salem North
4994 Indiana Ave. Ste B
Winston Salem, NC 27106-2810
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

A Commercial Emergency Readiness Plan

11/11/2019 (Permalink)

A man, woman, car, machinery responding to a disaster While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

There are almost 1 million small businesses across North Carolina, with almost 2 million employees.  That would roughly be 45% of the workforce across the state. That is a staggering number, and a huge boon for us! It’s Truly Amazing how great our small state is for Entrepreneurs.  Winston Salem is currently in the mist of re energizing downtown and the triad itself is growing exponentially every year. 

With all that growth, there are bound to be some downfall. Most Small Business fail within 3 years, and it’s not always the business’s fault. We encounter some that go under because of infrastructure and plain old bad luck and timing. One of the best courses of action to prevent a catastrophic loss for your company is an Emergency Readiness Plan ( ERP )

What is an Emergency Readiness Plan

ERP is the best way to mitigate damages to your company incase of a loss which may include

    • Fire 
      • Fire or smoke damage from faulty wiring
      • Fire damage from restaurant kitchen fire
    • Water 
      • Water heater failure
      • Sewage back up
    • Mold 
      • Previous water damage that was not mitigated properly
      • Leaking Roof
      • Dirty HVAC
    • Crime or Vandalism  
    • Storm
      • Hurricane
      • Flash flooding

Most Homeowners are not able to locate their water shut off value, so to assume your employs know where that may be located is just plain bad planning.  Fortunately for the small business in Winston-Salem, we provide an ERP for Free! All you need to do is call and set up a time and date, and one of our associates will not only come out and set everything up. We recently updated our program to include an App, but it’s also easily accessible online, or we can always print a quick folder for you to keep in your office. 

More of our blogs on Fire Damage and Safety

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North

4994 Indiana Ave. Ste B

Winston Salem, NC 27106-2810

Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105

Commercial Plumbing Issues

11/11/2019 (Permalink)

a river of water running over rocks We should never forget that between 1-3 % of all water on Earth is Potable water, aka fresh and drinkable water.

We should never forget that between 1-3 % of all water on Earth is Potable water, aka fresh and drinkable water.  Therefor Water Conservation should always be a concern. Not only is it wasting finite resources, but it could cost your business $$$.

Some of the most common plumbing issues in commercial buildings are

  • Leaky Faucets
    • Most businesses have between 1-10 leaking faucets in their building
    • A single leaky faucet leaks 7-10 gallons a day
    • The average cost of a single leaky faucet will be between $60 - $200 a year.
  • Running Toilets
    • Most businesses in NC must have a restroom for employees
    • A single running toilet will lose between 20 and 40 gallons a day
    • The average cost of a single running toilet will cost between $400 - $1000 a year
  • Silent Leaks
    • A Silent Leak is a very small leak, almost undetectable inside your plumbing system
    • Over time, most of these leaks will cause massive damage to internal building structures
    • Where there is water and warmth, there will be Mold Growth, which can be an extensive clean up and maintenance issue. 

Read more about Water Damage in our Blog

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

SERVPRO of Winston Salem North

4994 Indiana Ave. Ste B

Winston Salem, NC 27106-2810

Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105

Commercial Property Investing

11/11/2019 (Permalink)

Large Glass and Brick Building While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

What is a commercial property 

  • retail buildings
  • office buildings
  • Hotel / Motel buildings
  • industrial buildings
  • apartment buildings
  • “mixed use” buildings, where the property may have a mix, such as retail, office and apartments.

Before Investing in a Commercial Property the best thing to do your research

Common questions to ask

  1. Year built? Older buildings might be a great deal upfront, but they can have issues and require more investment down the road.
  2. What kind of property are you looking for?
  3. Are you looking to use the building for your own business, rent it out, build equity, and/or something else entirely?
  4. What kind of location do you need?
  5. Do you need to buy or could you lease the property?
  6. What's your situation regarding cash, financing, and/or ability to make a down payment?
  7. What's your risk tolerance?
  8. How much time can you commit to the property?
  9. How much work are you willing to put into the property?
  10. What skills/knowledge are you bringing to the table?
  11. What skills/knowledge will you need to hire experts for or contract out?
  12. What kind of property manager might you need (or not)?
  13. Are you willing to do the duties of being a landlord?
  14. Finally, are you ready/willing to make a investment/purchase of this size?

Check out our Blogs

Getting your Fireplace Ready for Fall Weather

How to put out a fire quickly and safely

Different Types of Soot

What To Do About Smoke and Soot Residue From Fire Damage

Dirty Cobwebs??? Not hardly... SOOT WEBS!!!

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North

4994 Indiana Ave. Ste B

Winston Salem, NC 27106-2810

Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105

Can I keep my things after a house fire?

10/21/2019 (Permalink)

the city of Winston-Salem's new fire and heavy duty rescue fire truck Winston-Salem Fire Department unveils heavy rescue truck

In 2017, The Fire Department of Winston-Salem responded to over 700 house fires. Statistically that's 2 or more fires a day.  Our Brave Men and Women at the WSFD, are tasked with a grueling and unforgiving job.  Time and again, they are called upon day after day to run head first in to burning buildings and cars to save those inside.

Next Monday, October 28th 2019 is National First Responders day, and I hope everyone finds a time to thank our local Winston-Salem First Responders.

Did you know, that after a fire, most items in your home are potentially dangerous. There are 4 things that you need to throw away immediately after a fire.

  1. Perishable Food items 
    • These items were exposed to extremely temperatures and will spoil quickly. Power is generally cut and those food items in your fridge will have reached unsafe temps for too long
  2. Non Perishable Food Items
    • Everything in cupboards and on counters were exposed to fire, soot, and possible fire extinguishing chemicals and are now unsafe to eat. 
  3. Cosmetics and Medicines
    • After being exposed to high heat, most cosmetics and medicines have melted. Even more importantly, medicines exposed to high heat might have changed chemically and are no longer safe to ingest, or have become obsolete. 
  4. Clothing, Bedding, and soft textiles
    • If it was burned or singed in anyway, properly dispose of them
    • Find a professional cleaning service, and they might be able to salvage and clean some items

More of our blogs on Fire Damage and Safety

Getting your Fireplace Ready for Fall Weather

How to put out a fire quickly and safely

Different Types of Soot

What To Do About Smoke and Soot Residue From Fire Damage

Dirty Cobwebs??? Not hardly... SOOT WEBS!!!

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North

4994 Indiana Ave. Ste B

Winston Salem, NC 27106-2810

Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105

America needs more blue collars.

10/3/2019 (Permalink)

Our Crew Chief and Lead Technician looking at computers to learn about the newest advances in their fields. Our Crew Chief and Lead Technician looking at computers to learn about the newest advances in their fields.

To quote a very great and underrated man,

America has become slowly but undeniably disconnected from the most fundamental elements of civilization—food, energy, education, and the very nature of work itself.

Over the last 30 years, America has convinced itself that the best path for the most people is an expensive, four-year degree. Pop culture has glorified the “corner office job” while unintentionally belittling the jobs that helped build the corner office. As a result, our society has devalued any other path to success and happiness. Community colleges, trade schools, and apprenticeship programs are labeled as “alternative.” Millions of well-intended parents and guidance counselors see apprenticeships and on-the-job training opportunities as “vocational consolation prizes,” best suited for those not cut out for the brass ring: a four-year degree. The push for higher education has coincided with the removal of vocational arts from high schools nationwide. And the effects of this one-two punch have laid the foundation for a widening skills gap and massive student loan debt.

~ Mike Rowe, testifying on capitol hill about current college financial crisis

This was my exact experience in High School, everyone told me “only after a 4 year college, will your life be worth having”. There were posters on the walls showing someone working in dirt and trash, while having the other side having someone sit at a nice desk, clean and bright. The choice was obvious for me, only college would do. I could type forever, but I’ll get right to the point, College was not the right path for me. I did graduate, and I did the work and the time, and got the grades. Sadly, upon graduation, I found myself with a degree that was utterly worthless. I had a mountain of student debt, and no jobs available to me.

Shortly after graduating, I acquired an amazing friend, who said “well college is great and all, but my dad was an electrician, and I think I'm gonna be an electrician. I know that’s not what my dad wants, but you know, I’m watching you try and find a job for 6 months now, and I've never seen my dad without a day of work in his life. Infact, sometimes he has too much work.” Where was this friend in High school? I could have used this comment 4 years earlier. He went on to be an electrician, and his son is currently studying to be one as well. His family has built a large successful business on 1 Skill. They specialize in one thing, and they all do that one skill exceptionally well.

So when the Construction Industry Council of Winston-Salem approached us about participating in their Construction Career Days, we JUMPED at the chance. 99% of our workforce are skilled tradesmen and women. These are people who have spent years acquiring their skills. They all started somewhere, and we hope to be part of the wave of encouragement to the next generation of skilled labor. We try to hire and acquire new and inspiring talent to make sure you are always given the best results. We are not just the plain jane general contractor down the street. We are the absolute best at what we do. When you don’t know who to call, You call SERVPRO of Winston-Salem North. “Like it never even happened” is not just a motto, but has steadily become a way of life around our company. In order for us to continue giving Winston the best, we’ve got to hire and encourage those around us, to start thinking outside of the 4 year university school mentality. Trade Schools are ready and waiting, and we hope to put our very best foot forward at this year’s Construction Career Days (Nov 5-6) at the Winston-Salem Fairgrounds & Education Building.

When to call a professional

Our Highly Trained Restoration Specialists

Our Employees

Construction Industry Council

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North

4994 Indiana Ave. Ste B

Winston Salem, NC 27106-2810Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105

Getting your Fireplace Ready for Fall Weather.

9/24/2019 (Permalink)

Logs on fire inside a fireplace Safe and Clean Fireplace

It’s finally Autumn! My very favorite time in the whole year.  It means the weather is at its peak perfect temperature. I’ve never been a Winter snow bunny, and although I did lifeguard all summer, I’m not a huge fan of cooking myself outside.  Fall is just the very best! The mornings are cool and crisp, perfect for warm coffee and breakfast. The days are warm enough to enjoy being outside and not overly humid or stuffy. The evenings cool down and are just perfect to enjoy a nice bonfire or maybe a fire in the fireplace. 

Fireplaces can be both wonderful and amazing, but they can get dangerous if not properly maintained.  

How to get your chimney ready for Fall

Here's a few other blog post we've done about fire damage

How to put out a fire quickly and safely

Different Types of Soot

What To Do About Smoke and Soot Residue From Fire Damage

Dirty Cobwebs??? Not hardly... SOOT WEBS!!!

INDUSTRY TERMS FOR FIRE DAMAGE

While we hope you never experience a fire in your home, we do know we are ready to help you restore it in the event of a fire. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North

4994 Indiana Ave. Ste B

Winston Salem, NC 27106-2810Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105

How to put out a fire quickly

9/20/2019 (Permalink)

Kitchen fire that melted the microwave that was above it Kitchen fire that melted the microwave that was above it

Did you know there were 4 Different types of fires?

  • Class A
    • Solid Materials
      • wood
      • paper
      • plastic
      • clothing

These are the easiest to put out, and the best way to put them out is using water, ex. a water hose or a bucket full of water. A foam fire extinguisher  would also be a great option on Class A fires. 

  • Class B
    • Flammable Liquids
      • oil
      • alcohol
      • gasoline
      • grease (cooking grease)

NEVER EVER use WATER on a Class B fire. This will cause the flaming material to scatter rather than extinguish it. The best course of action is using a powder like baking soda, or a carbon dioxide extinguisher. A foam fire extinguisher would also work.

  • Class C
    • Electrical
      • old wiring
      • fault equipment
      • bad/damaged wiring

First, shut off power to the electrical fire. That could be as easy as shutting off a breaker, or unplugging the appliance. Then use a carbon dioxide or dry powder to extinguish the flames if they remain or if any appeared. 

  • Class D (uncommon)
    • metal ignition
      • mainly in laboratories or industrial type buildings

The best course of action is to use a fire extinguisher if the fire is small enough, otherwise call 911 and evacuate the area. 

Here's a few other blog post we've done about fire damage

Different Types of Soot

What To Do About Smoke and Soot Residue From Fire Damage

Dirty Cobwebs??? Not hardly... SOOT WEBS!!!

INDUSTRY TERMS FOR FIRE DAMAGE

While we hope you never experience a fire in your home, we do know we are ready to help you restore it in the event of a fire. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North
4994 Indiana Ave. Ste B
Winston Salem, NC 27106-2810Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

What to do during and after Flash Flooding.

9/18/2019 (Permalink)

 a map of the flood prone areas in Winston Salem Flood-prone areas in Winston-Salem

Flash floods occur as a result of heavy rainfall, rapid snow thaw, city drains overflowing or dam/levee failures. They occur quickly and unexpectedly. Flash Floods can effect ANYWHERE at ANYTIME, because it does rain everywhere. Now, most places are more prone to flooding, and it would be wise to learn about your local area. Cities and Urban environments are most common to flash floods, because of the impermeable surfaces, like asphalt and concrete that make up a majority of our surface roads and sidewalks. 

Flash Flood Quick Facts

  1. Do not walk, swim, or drive through flood waters. Turn Around, Don’t Drown!
  2. Just 6 inches of rapidly moving floodwater can sweep someone off their feet.
  3. Just 2 feet of floodwater moving at 9 feet per second (standard speed of flash floods) is enough to sweep vehicles away, move 100 pound rocks, uproot trees or level buildings.

Survive DURING

  • Depending on where you are, and the impact and the warning time of flooding, go to the safe location that you previously identified.
  • If told to evacuate, do so immediately. Never drive around barricades. Local responders use them to safely direct traffic out of flooded areas.
  • Listen to EAS, NOAA Weather Radio, or local alerting systems for current emergency information and instructions.
  • Do not walk, swim, or drive through flood waters. Turn Around. Don’t Drown!
  • Stay off bridges over fast-moving water. Fast-moving water can wash bridges away without warning.
  • If your vehicle is trapped in rapidly moving water, then stay inside. If water is rising inside the vehicle, then seek refuge on the roof.
  • If trapped in a building, then go to its highest level. Do not climb into a closed attic. You may become trapped by rising floodwater. Go on the roof only if necessary. Once there, signal for help.

Be Safe AFTER

  • Listen to authorities for information and instructions. Return home only when authorities say it is safe.
  • Avoid driving, except in emergencies.
  • Snakes and other animals may be in your house. Wear heavy gloves and boots during clean up.
  • Be aware of the risk of electrocution. Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off the electricity to prevent electric shock.
  • Avoid wading in floodwater, which can contain dangerous debris and be contaminated. Underground or downed power lines can also electrically charge the water.
  • Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows.

I hope you never have to deal with flash flooding, but realistically you will probably deal with it sometime in your life. If there has been flood damage to your home, I hope you give us a call at SERVPRO of Winston Salem North, so that we can help you with your home.

SERVPRO of Winston Salem North
4994 Indiana Ave. Ste B
Winston Salem, NC 27106-2810Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

Different Types of Soot

9/16/2019 (Permalink)

Dark black cloud of Soot and Smoke coming from a Chimney Fire Soot and Smoke coming from a Chimney Fire

This past week, I got some more field experience in fire and soot damage. I had no idea there was different kinds of soot, and different ways of optimal removal.  Each job is unique and offers it's own challenges, but we can broadly classify soot in a few categories. 

  • Wet/Oil Soot
    When Plastics, rubber or oil is burned, leaving behind a sticky and smeary residue. It has a distinct electrical burnt smell. Also the most dangerous to inhale and clean up, as it is full of toxins from the plastic, rubber or oil that burned. 
  • Dry Soot
    Usually from natural materials, ex. Untreated wood, Plant material, Paper, Lint, cotton/textile clothing. Most of these burn very fast and very hot, quickly escalating across the area, and consuming everything in it's path.
  • Fuel Oil Soot
    Commonly found in oil furnaces, Caused by improperly maintained systems, or damaged parts. This will cause an internal combustion, damaging the machine and possibly spreading to the area around it.

  • Protein Soot
    Typically food or kitchen type fires, with long lasting smells, ex. burnt popcorn. This type of soot is very light, but will build up over time, and leave a slightly stick surface on walls and ceilings. Will eventually discolor everything. This requires a great deal of time and effort to clean up, with a long deodorization method used.

What is a Hurricane

9/6/2019 (Permalink)

Saffir Simpson Hurricane Scale Saffir Simpson Scale Category 1 74mph < Category 2 96mph < Category 3 111mph < Category 4 156 mph < Category 5

Hurricane are Tropical Cyclone storms that form in the Atlantic Ocean and must have sustained winds of 74 mph or greater.  They are spinning with a low pressure center and spawn off serious thunderstorms which generate large amounts of rain, high winds, and storm surges. Fun fact, if the exact same storm forms in the Pacific Ocean, it is called a Typhoon.

So, when does a Tropical Cyclone become a Hurricane and receives it name from NOAA (The National Oceanic and Atmospheric Administration). It has everything to do with Wind Speed! Once the cyclone sustains winds at 34 mph, it gets it’s named, and we start calling it “Tropical Storm XXXX” , and when it hits 74 mph , it is promoted to “Hurricane XXXX”.

The NOAA has 6 sets  of names that runs from A-W, these names repeat until a name is retired. Typically a name is retired after it is catastrophic in damage or death.

I’m not a meteorologist, and I only know it’s raining when I get outside. So with Hurricane Dorian being the first big storm of the 2019 Hurricane Season,  I was sent through a loop with the categories. Sure, I knew the bigger the number the scarier it was, but I was lost on the magnitude of what it all really meant.  The NOAA has a great chart, that helped me quite a bit, but by far The Weather Channel had the most amazing video. It really puts into perspective the damage that can happen from such a powerful storm.

The Weather Channel : Hurricane Damage from Cat 1 to Cat 5

We can talk all day long about the Saffir-Simpson Scale of Hurricane Winds, and I’ve even included the NOAA Chart for you, but that video is simply mind blowing. 

I hope our past few posts on how to prepare for storms and hurricanes is helping this hurricane season. To me, the unknown is scary, so I like to arm myself with as much knowledge as possible from reputable sites. Thank you for your time today, and Stay Safe and Stay Prepared. 

What do I do before a Hurricane

8/29/2019 (Permalink)

Aerial View of Hurricane Dorian from Hurricane Season 2019 Aerial View of Hurricane Dorian from Hurricane Season 2019

Hurricane Dorian is heading towards the US, even if it doesn’t come to North Carolina, knowing what to do before it hits can help prevent damage or loss to your family, house, and property. 

First things First, In the event of an emergency, please call 911.

Knowing the emergency contact numbers for Winston-Salem is very important.

City of Winston-Salem Police and Fire Department

Local Weather News

List of Necessary Items before a hurricane 

  1. An Emergency Readiness Plan for your family
  2. 3 days worth of water
    a good rule of thumb, is 1 gallon of water for each person or pet
  3. 3 days of non perishable food for each person or pet
  4. First Aid Kit
  5. Battery Powered Radio or NOAA radio alert 
  6. Portable Power bank to charge cell phones
  7. Full Tank of Gas in car
  8. Batteries
  9. Whistle to Signal for Help
  10. How to Prepare for a Hurricane

How to Help your House survive the hurricane

How to help your pet during a hurricane 

  • Please, if possible, provide shelter for your pets. 
  • If you pet goes missing know where to look.
    Forsyth Humane Society
  • Spare Medication for your pets
  • Copy of shot and medication records

While we all hope and pray that the hurricanes never hit our homes, we know that eventually it will happen. Taking steps to prepare is always the best way to handle any storm. 

If you’ve already experienced flooding or storm damage, please don’t hesitate to reach out to us! We will treat your home like our own. SERVPRO of Winston-Salem North stands 100% behind our motto “Like it never even happened”.  Stay Safe & Stay prepared, Hurricane Season 2019 is only just starting. 

Contact Us Now

Most Common Structure Issues In Commercial Buildings

8/22/2019 (Permalink)

The City of Winston-Salem Sky line at night , with the buildings lights lit up The City of Winston-Salem Sky line at night , with the buildings lights lit up

Winston-Salem is in the midst of a Commercial and Residential Building Boom!

I absolutely love every bit of it! The City of Arts and Innovation is growing like never before. It might seem like chaos at first, but it’s a delicate and well thought out expansion, that is driving our city forward and into the future.

With all this new growth, there will be some growing pains, and most of those are going to be from of our older and historic buildings. One of the main issues common among these commercial buildings is Structural Foundation Failure. When Investing in a new property it is imperative that you and a hired professional inspect the foundation. They will be able to point out some of the most common structure issues.

Some of the most obvious ones are Exterior Cracks and Fascia Issues. These are out in the open, and there is no hiding them. They most likely come from the building settling into the ground around it. Soil is compacted over time, and when a building is constructed , the soil is dug up and becomes loose. When the foundation is poured, they try their very best to compact and level the soil around and underneath it, but there is no way to make it perfect. Over time it will settle, there is no IF about it. When this starts to happen, you’ll notice doors sticking and windows starting to be harder to open and close. There may be some tiling and flooring that’ll start to warp. You may not notice small interior cracks until they really start to become bigger.

One very large and Scary issue is Plumbing Failure. As a commercial building settles, the plumbing will shift outside and inside the building. Especially with older buildings and older plumbing. It’s not uncommon to still run into Terracotta or Cast Iron pipes. These pipes are aging right along with the building, and as that foundation moves, becoming unstable and stressed. Commercial buildings are going to have larger pipes than residential homes and ,you are looking at a larger water damaged area when that pipe finally fails.

BUT, and this is a big caveat. For the Right Location for your growing business, most of the issues stated above are fixable. Location means so much today in the growing business world, that remodeling an older commercial building could be a sound investment to make. Not only are you investing in you future, but you are also investing into Winston-Salem.

When to Call a Professional.

8/15/2019 (Permalink)

2 workers using brooms and scrappers to peel glue up from the floor The Crew Cleaning up some floor Glue

"IF I could turn back time" or even Hindsight is 20/20, either way, My DIY is now a HEADACHE.

I moved back into Winston-Salem around 4 years ago, and I had my heart set on a fixer-upper. I was unfazed by the Red, White and Blue kitchen color scheme, and the water damage that has occurred from 90 years worth of wear and tear. My home was built during the Great 12 Day Ardmore Scandal of 1925.  It didn't bother me in the slightest. In fact, my kitchen still has the large bathtub sized porcelain sink that was installed the year it was built. It's so beautiful, but please , just don't look down.  The flooring has seen better days. Actually, the flooring saw better days 50 years ago. I would soon learn that about every 10-15 years, the new owners or renters of the home would just lay down another layer of flooring. They would install new baseboards. They would paint and call it a day.

It all started with an idea and some YouTube videos. They make it look so easy. Well there is a reason they make it look so easy. It's because they have done it over and over, exactly like the professional flooring installer they are. 

I was determined for this flooring to go, and YouTube told me I could do it. DIY, hear me roar, I could fix anything.  I was prepared and ready, I watched countless videos. I went to Lowes and Home Depot and bought supplies. I was like a kid in a candy store. I rationalized the price of different things and equipment to myself. Of course, I needed that Tile and Vinyl cutter. I most certainly need that professional heat gun. These items were pricey, but I would use them later, or so I told myself. 

Where it all went wrong

Day 1. Heat guns and my own hair dryer were brought out. I had to peel that first layer of vinyl back.  Only to see another layer. No big deal, I was told this was common in older homes. Let's do the next layer.  Then the next layer. By the 3rd layer, I was slightly confused but still determined. YouTube was my friend, it wouldn't lie to me. I Googled it again, how many layers of flooring can a house have.  That's when some Red Flags appeared. Asbestos! I wasn't painting, I wasn't doing anything crazy like that, why would I have to be concerned about Asbestos.  Well, Asbestos was one of the best glue additives for floors until it was outlawed in 1973. Asbestos is one of the leading causes of Mesothelioma and COPD.  FULL STOP. No more peeling up flooring. It was a big RED reminder that I was not in fact a professional, and I wasn't prepared for something like that. YouTube didn't warn me at all. I could have exposed myself and my kids to some pretty harmful chemicals, had I just kept going with my 'can do attitude'.  

Slightly started, but unfazed, I decided to continue on. The floor was pretty level and it decided we'd just put the new flooring down. We had removed the nasty first thru 4th layer. I figured we were close to the bottom layer anyways. It was time to prep, that's when we started really looking close to the bottom half of all the drywall. Only to realize, oh wait, this isn't normal drywall. I have Plaster Walls. Behind these walls lurked a nasty secret. Each and every time they got wet, the frame behind it would swell, and then the outward plaster would crack. Each layer of flooring has essentially hidden the bottom of the walls, until I brought it out to show the world. I was done. I was defeated. My DIY is now a Disaster.  Tail firmly planted between my legs. I have turned around, and decided to find someone professional to take over.

Now don't get me wrong. I'm all about DIY. I will still fix my own sink when it's leaky. I installed new lamps and light fixtures. I am determined to build a new deck out back. There are some things, that YouTube, Google, and a Good Book, can help you accomplish. I learned an expensive lesson, that sometimes professionals are going to be the first step. The flooring expert would have known my home was old , and expected to find asbestos. Plaster walls are a lost art, and finding a Craftsman to fix them will take me a while. I can rent machines. I can buy the materials. I can just go for it, and hope for the best. The Wonderful Professionals at SERVPRO of Winston-Salem North, have one thing that I cannot put a price on. It's EXPERIENCE. They could have walked right into my home and with a quick inspection, would have seen my water damage. There's a time for DIY, and there's a time to pick up the phone and call for help.

SERVPRO of Winston-Salem North FB

Contact SERVPRO of Winston-Salem North

#winstonsalem #wsnc #DTWS 

After Disaster Strikes

8/7/2019 (Permalink)

Moldy Bathroom Dry Wall from a Faulty Main Supply Line

What kind of damage can water really do?

You probably just had an amazing vacation, let's pretend Hawaii because I've always wanted to go there. You just spent two weeks in the fun and sun in Honolulu. Blissfully listening to the water as the waves crash around you. Unbeknownst to you, your house has also been listening to the steady, Drip Drip Drip of a faulty main supply line to the upstairs bathroom toilet. Two weeks of dripping water can cause quite a bit of damage to its surroundings. I visited a home today, where this exact scenario has already taken place.

Quick rundown of damages

  1. Bathroom Floor, wet and moldy down to the plywood flooring
  2. Bathroom Linen Closet / Extra Storage , Everything inside was COVERED in various molds
  3. Drywall, every bit of drywall and baseboards in the bathroom were wet and soggy.
  4. Master bedroom, Carpet and flooring all wet and moldy
  5. Downstairs Dining room, because of being underneath the upstairs master bathroom, it sustained water and mold damage to the ceiling, wall and flooring.
  6. Finished Basement, the water made it thru 2 other floors and ruined the ceiling and wall underneath the dining room.
  7. All of the Insulation, Drywall, Flooring will need to be removed and replaced from the effected rooms.
  8. Mold had sprouted in just about every room, and the HVAC system was just covered in it.

Water is a force of nature

All that damage from  a steady drip of water over a span of 2 weeks. Coming home from paradise, to a disaster like this is pretty heart breaking. You will not be able to stay in your home, It could be quite hazardous to your health.  The floor and walls could be structurally unsound. This extensive project is not for the faint of heart, and would be way more than a typical weekend DIY project.  Lucky for you, SERVPRO of Winston-Salem North is on call 24/7 and We are the WATER and MOLD Specialist in the area. We will make it "Like It Never Even Happened", so that you can go back to those blissful memories of that wonderful vacation you took.

SERVPRO of Winston-Salem North FB

Contact SERVPRO of Winston-Salem North

#winstonsalem #wsnc #DTWS #flooding #water

#waterdamage 

Are you and your rain gutters prepared?

8/5/2019 (Permalink)

Clogged Rain Gutters

It’s August!

Summer is winding down, kids are going back to school, the bugs are finally abating. August also means , at least for us in the triad anyways, Hurricane season is really getting started.  We might not be on the coast, but we will still receive quite a bit of rain,  and inclement weather from the spin off of the storms. 

An ounce of prevention

Here is your reminder, just in case you might need one. That the gutters have been just hanging out and working hard all summer, are probably full of bird nests, leaves, twigs, and debris. I found a bunch of Nerf Darts in mine, the joys of having a house full of little boys.  While those gutters might be working now, are they prepared for the onslaught of a Hurricane force rainstorm? While the weather is still somewhat tolerable, go ahead and get them cleaned out.  

Gutters are one of your first lines of defense

One of the leading causes of Roof and Water Damage is simply water piling up , pooling, and spilling out of your house’s rain gutters. This is an issue that you probably will not notice until it has become a bigger problem. I know, that I'm not up in my attic daily and wouldn't see the ever growing water stain, until it reaches the ceiling above my bed. That would be if I am lucky, maybe that water took another route and went down the wall and into the insulation. Where there is a water source, there will eventually be mold. It will quickly escalate and become a headache. So don’t forget to clean those RAIN GUTTERS! Go ahead and trim those trees and bushes back while you are up there.  

Keeping it rock solid

Once that roof is taken care of, you should turn your attention to the foundation. The most critical roles gutters play is channeling water around and away from your home.  If there is something blocking the bottom downspouts, then the water will have nowhere to go and pool around your foundation and landscaping.  Home Foundations are what you have built your hopes and dreams upon.  excessive water around it might cause it to leak, shift, crack, or even sink into the surrounding surface.  A house’s structural integrity depends on a solid foundation.  I’ve got to make sure and mention that you’ll also want to watch where the water is running to, is it heading straight for your sidewalk into your home, is it settling in your flowerbeds.  Make sure to note and correct any areas that water might be pooling unnecessarily.

What if it’s too late?

While cleaning up those gutters and checking your downspouts, make sure to keep a look out for damage that might have already happened.  Home maintenance is an easy and quick task, but once an issue does arise, it might be with your roof or basement, calling a professional is always worth it.  I know we are in a DIY climate, but the Roof over your head, and the Foundation of your home are critical structures designed to keep everything else in your house safe and sound.  Call us today, and we’ll happily come out and check these things over with you, and help your home on it’s way to recovery, Like It Never Even Happened! 

How to clean rain gutters

2019 Hurricane Season

Bob Vila ; The Truth about Gutters

#winstonsalem #wsnc #raingutters #gutterrepair #hurricane #hurricaneseason #DTWS #flooding 

What is Mold?

7/24/2019 (Permalink)

Here you can see mold colonies forming in the corner of a home.

Mold is a part of the environment and can be found almost anywhere that moisture and oxygen are. Mold needs water to grow. Anytime you have excessive moisture in your home, you run the risk of mold growth happening. Especially if the moisture is from an undetected or unnoticed source. 
Mold grows on organic material such as Wood, Paper, Carpet, Insulation and Food. Mold spores can grow within 24-48 hours, so make sure you take control of the excess moisture right away. You want to try and keep your humidity level between 30-50% in your home, but definitely less than 60%. 
Mold can cause health issues, particularly harmful to children and the elderly.
Mold spreads by producing tiny microscopic spores that are transported through the air by wind movement. Just walking by can create enough of a breeze to move the spores. 

According to the EPA, here are the Top Ten Things you should know about Mold:

  1. Potential health effects.
  2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
  3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
  4. Fix the source of the water problem or leak to prevent mold growth.
  5. Reduce indoor humidity (to 30-60% ) to decrease mold growth by: venting bathrooms, dryers, and other moisture-generating sources to the outside; using air conditioners and de-humidifiers; increasing ventilation; and using exhaust fans whenever cooking, dishwashing, and cleaning.
  6. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
  7. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
  8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
  9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
  10. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods

Appliances can Reek Havoc on your Home

7/24/2019 (Permalink)

Inexpensive part causes costly repairs.

It's a gorgeous day out, the breeze is light and the sun is warm. You think to yourself what a great day to get out for a drive or a ride. So you pack a day bag and head out the door on an adventure.  What an awesome time you had out on the road and now you arrive back home. Walking through the door you hear that unmistakable slish slosh noise of water on the floor. OHHH NOOO!!!  Where is all this water coming from? You look around and discover it is coming from under the refrigerator. As you investigate some more it turns out that it is a relay valve that cuts the water on and off as needed for either the ice maker or the cold water dispenser. It worked fine this morning when you refilled your Travel Cup with Ice Water. Check out this article from Consumer Reports

Most Common Appliance Problems and Repairs

Are you Traveling this Summer???

5/23/2019 (Permalink)

Don't let your home safety ruin your day in the Park.

Are you joining the 40 million people this weekend for Memorial Day? Have you prepared your home to remain safe while you are away?

The New York Times has some nice ideas on how to protect your home while on vacation.

Here are some of them:

To fully enjoy your trip, plan appropriate home security and maintenance with this checklist.

Inside the house

  • Set timers on interior lights. This goes a long way in deterring burglars, who often look for crimes of opportunity. Don't allow your house to appear as if no one is home.
  • Prevent power surges. You never know if a power surge can occur, so be prepared. Disconnect the computer, TV, stereo, and other electronics, or make sure they are plugged safely into a surge protector.
  • Don't make telltale status updates. Never broadcast your location on Facebook or Twitter. Even if you think that it's only your friends or colleagues viewing your online profiles, it's safest not to leave any sort of opening for a possible burglar.
  • Alert your alarm company. If you have an automatic security system in place, call your representative, announcing you'll be away from home for an extended period of time. Make sure the alarm is set properly when you leave.
  • Secure valuables. If you don't already have your jewelry or other valuables in a safe deposit box, now might be the time to do so. Doing this also ensures that you don't leave out anything valuable in plain sight that a burglar might be able to see from a window.
  • Set the HVAC. Set a programmable thermostat to lower your heat or air conditioning usage and remember to change the thermostat's battery.
  • Protect your pipes. Make sure pipes in vulnerable areas such as attics, basements, and crawlspaces are insulated. In unusually cold weather, set your thermostat at 55 degrees or above. Ask a neighbor or trusted friend to stop by and check on the house and periodically turn on the faucets to ensure the pipes don't freeze.
  • It might seem obvious, but double-check just to be sure. Lock all doors and windows. 

Outside the house

  • Arrange for lawn care. Have your landscaping tended to by a friendly neighbor or local service. Before you leave, trim tree branches that might allow access to a climbing burglar.
  • Stop newspapers and mail. Stop mail and newspaper deliveries, or have them regularly picked up by a neighbor. Again, you don't want to easily clue in a burglar to your absence by the mounting newspapers on your doorstep.
  • Plan some exterior lighting. Set these lights on timers as well, to deter burglars.
  • Don't leave spare keys outdoors. Collect any hidden spare keys from around the exterior of your home. Remember, burglars know the most popular hiding places, like beneath mats and in potted plants.
  • Lock the garage. Even if there is no entrance to your house from the garage, there's still a chance for numerous things to be stolen. Secure the door and any entrances to the garage.



What To Do About Smoke and Soot Residue From Fire Damage.

2/28/2019 (Permalink)

Follow these Safety Tips!!!

While your carport might have open sides, smoke and soot from cooking out in your Triad home's add-on can accumulate. Fires are also possible when flammable liquids placed in storage come in contact with hot coals from the grill.

We help homeowners in Winston Salem deal with fire damage and how it affects their properties of many different kinds. Soot and residue from smoke, as well as charred areas, and the subsequent odors that linger can all make your home less comfortable for you and less inviting for guests. Getting these areas clean again requires the use of a ladder and working overhead with special agents hat strip surfaces of greasy soot without damaging the structure.

Instead of doing this yourself and spending a weekend laboring away at detailing every nook and cranny, SERVPRO recommends having skilled professionals perform the work. We do this type of work regularly and can save you the hassle of a 'lost weekend' that you could most likely put to better use.

We use specially formulated in-house cleaning agents that break soot and other greasy substances down and make them easier to wipe away without leaving a residue or streaks. The towels we use add to the cleansers' effectiveness and make our work incredibly efficient. Your carport can feel new again, “Like it never even happened.” by the time we finish.

When your tools, sporting equipment, and furniture your carport covers also feel grimy, we can get these cleaned up. The cleaning we do can produce such effective results, the odors you might have noticed disappear along with the soot. Everything looks and smells better after a thorough cleaning with SERVPRO's specialists.

SERVPRO of Winston Salem North can help restore your carport and any other area of your home affected by fire damage. We're ready to answer your call and give you the answers you need. Call our 24-hour emergency services line, (336) 744-5104, any day of the year.

Clean Up Services

1/16/2019 (Permalink)

We are recognized as a leading fire and water cleanup restoration provider by hundreds of insurance companies nationwide. SERVPRO of Winston-Salem North offers fast, reliable bio hazard and crime scene cleanup and restoration services to residential and commercial property owners too.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Winston-Salem North technicians are trained to safely and effectively remove bio hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, we help turn unsafe environments into clean, safe homes and offices can help with:

-Blood Borne Pathogens

-Methamphetamine Labs

-Crime Scene Residues

-Vandalism

-Sewage Backups

-Black Water Intrusions

-Mold Mitigation and Remediation

We never wish these situations on anyone but we are always here when you need us. Call SERVPRO of Winston-Salem North today. 336-744-5104

Mold Prevention During Winter Months

1/8/2019 (Permalink)

Now that the temperature is dropping, you may start to wonder what you can do to keep your home healthy and prepared for the colder months.  While mold does not occur more frequently in the winter compared to other times of the year in a controlled indoor setting, there are problems to look out for in the colder months that can affect the moisture in your home and cause mold growth.  Common winter problems including frozen pipes and improper insulation can lead to more than simply a cold home. 

Mold can be a scary concept to any homeowner, but here are some steps you can take to prevent mold from growing due to the brisk temperatures.  Ensure that your gutters are clear to help prevent ice from building up and that your dehumidifiers are running in lower levels of your home.  Check that your attic and any pipes in your crawl spaces are insulated to help prevent pipe bursts or condensation.  Following these procedures will keep your home properly insulated and free of mold caused by uncontrolled moisture levels. 

If you have any questions about mold, contact SERVPRO of Winston-Salem North. Our mold remediation experts can handle any size mold disaster.

Protecting Your Business From Flooding

1/3/2019 (Permalink)

At SERVPRO of Winston Salem North, we understand that your business is important to you.  Our restoration professionals work hard to help restore homes and businesses in our local community daily.  We are equipped with the expertise and technology to restore your property from any size disaster.  However, there are steps you can take on your own to prevent damages to your business.

  • Start with a thorough risk analysis. Plan for emergencies and obtain insurance coverage that will cover your business in the event of a flood. Consider any damages to property as well.
  • Pay attention to weather alerts in your area.
  • Ensure that all gutters are inspected and clear of dirt and debris regularly.
  • Install barriers to prevent water from getting inside.
  • Use flood-resistant materials in any new construction to your business.
  • Relocate your files to a safe location, and back them up.

These measures will protect your business in the event of flooding and drastically minimize the damages to your commercial property.  If you experience any flooding or storm damage at your business, contact SERVPRO of Winston Salem North at (336)744-5104.  We can help make your commercial disaster “Like it never even happened."

Dirty Cobwebs??? Not hardly... SOOT WEBS!!!

8/8/2018 (Permalink)

These are not SPIDER WEBS. This is known as a soot web. Do not attempt to clean these on your own.

I walked into a clients home the other day and thought WOW... She remarked how she isn't normally a dirty person and that she had just wiped those areas the other day before the fire.

Then I learned that this is a natural reaction by soot. That they make their own webs magnetically. These webs are usually found in corners like spider webs and here’s why. Smoke/soot circulates towards cold, as the air is seeking equilibrium within its environment. These areas tend to be on the perimeter of the ceiling on an outside wall since those walls are cooler. Not only are those areas cooler, but the area near the ceiling is also a low area of concentration.

How cool is that??? I mean I know the fire ain't such a great deal but this part is really neat. Anyways, I thought someone else might find this just as interesting.

PS, don't clean these when a fire happens, it can compound the issue. Leave it to the professionals to get rid of them.

INDUSTRY TERMS FOR FIRE DAMAGE

7/10/2018 (Permalink)

When a property experiences a fire, a homeowner or commercial property manager will begin to hear a lot of terms they aren't familiar with. Familiarizing yourself with this vocabulary will help facilitate your understanding of what is happening.

Rest assured that if you should ever need our help, Our Crew will walk you through the process of cleanup and restoration.

Fire Damage:  This is a general term that says a fire was the cause of loss.

Stabilizing the Structure:  This refers to the need to make a structure safe enough for our technicians to begin cleanup and remediation work.  The fire must be completely put out.  It may also include roof tarping, board-up, temporary fencing, and a security guard.

Roof Tarping:  A thick, weatherproof piece of plastic tarping will be attached to the roof to prevent precipitation from entering the building and causing secondary damage.  

Board-Up:  When pieces of board are placed over damaged windows and doors to prevent precipitation from entering the building and also to deter possible break-ins.

Temporary Fencing:  When a temporary fence is installed around the perimeter of the property or highly damaged areas to prevent possible break-ins and keep the general public away from sensitive areas.

Security Guard:  When a structure cannot be immediately stabilized (for example, it’s raining and it’s not safe to tarp the roof), a 24-hour security guard can be hired to protect the property.

Secondary Damage:  A damage that occurred which did not come from the original source.  For example, in a fire damage, the fire is the primary damage.  Secondary damage may come from the water used during firefighting efforts.

Pre-Loss Condition:  Means to put the property back together the way it was before the fire damage. This is the goal of the insurance company when a fire damage occurs.

Smoke Damage:  When smoke particles have embedded themselves in a material, like a wall, clothing, or piece of furniture.  Smoke damage cannot usually be seen, but it can be smelled.  Cleaning and deodorization should take place.

Soot Damage:  When soot has sullied a material.  Soot is produced by the incomplete burning during the fire.  It is acidic and causes damage to materials when it’s not properly or promptly cleaned.  Cleaning and deodorization should take place.

Demolition:  When a material has experienced permanent damage and cannot be cleaned, it is removed and thrown away.

Containment:  When thick plastic is set up in order to isolate the airspace of a room.  This is done so that deodorization techniques can be more effective or to prevent an unaffected area of a property from becoming contaminated.

Air Scrubber:  A machine that cleans the air.  

HEPA Filter: High-Efficiency Particulate Arrestance filter can catch particles as small as 0.3 microns.  This is our filter of choice when using an air scrubber.

Deodorization:  When an item or property is rid of smells caused by the fire damage.

Structural Framing:  The structure of the property, like beams.  If the structure has been damaged, it must be replaced.

Contents:  Anything that is not part of the structure, like furniture.  When affected, contents can either be cleaned on-site or taken back to our cleaning facility.

Textiles:  If you turned the property upside down and everything fell out, the items that fell and did not break are textiles.  These include clothing, shoes, plush animals, etcetera.  When affected, textiles are taken back to our facility for cleaning.

Pack-out / Pack-Back:  When the structure isn’t safe, contents and textiles are moved out of the property and taken to our facilities for cleaning and storage.  They are returned when the property is clean, reconstructed, and safe for inhabitants.  Items may also be delivered to a second location if the owner would like them returned sooner.

Storage:  Items that have been packed-out are stored in our facilities until they can be returned.

HVAC & Duct Work:  Heating, Ventilation, and Air Condition system.  Ducts are the pathways for the cold or warm air to travel around the property.  Many times, the HVAC system needs to be cleaned after a fire damage because smoke has accumulated inside of it.

Emergency READY Profile:  An ERP helps provide a plan of action for a property before any disaster happens.  It provides us your property’s information, like room sizes and types of flooring, so our response is faster, should anything ever happen.  You can fill one out on your own using SERVPRO’s READY Plan website or you can schedule one of our team members to visit your property and fill one out for you at no cost. 

SERVPRO of Winston Salem North has over 10 years of experience remediating water, fire, and mold damage. 

We can be reached 24/7, 365.25 days a year because We are always HERE TO HELP.
336-744-5104

Restoring Your Commercial Property After A Water Damage Event

6/21/2018 (Permalink)

Trust the Professionals at SERVPRO of Winston Salem North to be YOUR solution.

Flooding and water damage events in Winston Salem commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Call us today at 336-744-5104 with your commercial needs.

Categories

Archived Posts