Recent Commercial Posts

Commercial Fires In Winston Salem

10/20/2021 (Permalink)

electrical fire from an outlet While we hope you never experience a disaster in your commercial business, we do know we are ready to help you restore it in the event of one.

On average, US fire departments respond to a blaze in a building under construction or major renovation every hour and a half. This is according to the National Fire Protection Association.

They point out that these sites are notoriously rife with fuel, including piles of trash and excess building materials. Combine that with no shortage of ignition sources, ranging from heating and cooking equipment to welding and other hot-work activities, as well as the fact that fire protection systems like sprinklers may not yet be active. It can all add up to an environment primed for a devastating fire.

Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity.


Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. If you have a fire emergency, call SERVPRO of Winston Salem North.

The SERVPRO of Winston Salem North is composed of our best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.


SERVPRO of Winston Salem North has the training, experience, and equipment to handle large commercial fire damage emergencies.

Commercial Biohazard Cleanup

10/12/2021 (Permalink)

commercial business building While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

While owning or managing a commercial building you may have the occasional blood spill, urine, or feces clean-up. SERVPRO of Winston Salem North is trained in biohazard cleanup. These scenarios can happen easily in your place of business. By understanding the reasoning behind professional clean-up or restoration you will potentially save yourself, employees, tenants, or customers much-unneeded stress and potential health risks.

Blood Spills:

Blood spills are typically defined as any amount of blood that has left a body. This can mean a slip and fall with a skin break or possibly a crime scene. Blood spills can pose major safety hazards that can result in disease if not handled by a professional restoration company like SERVPRO. We have the knowledge to restore the area so that they are free of diseases or risks such as hepatitis, HIV, and other blood-borne pathogens. Our work is not complete until we have removed and properly disposed of all the contaminated materials in accordance with state and federal regulations.

Urine and Feces Clean-Up:

Human and animal excrement are considered bio-hazardous materials. Our SERVPRO technicians follow all of the professional safety norms all while utilizing specialized equipment and training protocols. If left untreated or treated poorly yourself, employees, tenants, or customers may be subjected to disease or viruses such as hepatitis A, E.coli, rotavirus, and norovirus. All of which can be easily avoided by calling in a biohazard professional such as SERVPRO.

If your building has had a blood spill or other bodily fluid issue please call us today at (336)744-5014

Commercial Division

10/7/2021 (Permalink)

commercial business building While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

Commercial cleaning and restoration present unique challenges. Our goal is to provide excellent results while minimizing disruption to your clients. SERVPRO of Winston Salem North is fully equipped to take on your commercial property no matter the size of the job.

Commercial Services:

  • Air Ducts / HVAC
  • General & Specialty Cleaning
  • Post Construction Cleaning
  • Punch List Services
  • Dry Ice Blasting
  • Power Washing
  • Biohazard & Sewage
  • Odor Removal / Deodorization

We offer our services to any time of the commercial property:

  • Small/Large Office Buildings
  • High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

For any additional information, please feel free to contact our office for all of your commercial property needs.

Dirty Ducts In Your Winston Salem Business?

10/7/2021 (Permalink)

commercial business building While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

The fact of the matter is your office air is filled with dust, dust mites, animal dander, mold, and other unhealthy elements. Unless you address the situation now, the air quality will continue to deteriorate.

Your local franchisee wants to ensure that you, your employees, and customers are breathing healthy air. Unnecessary dirt and debris can pose a serious threat to the health of your employees if they are not properly maintained.

Some things to consider by scheduling a duct cleaning for your business:

Improved Health Poor indoor air quality ranks among the top five environmental risks to your health.

Energy consumption Clean ducts help lower your utility bill and help your HVAC unit last longer.

Smelly air Odors will continue to plague your business long after you remove the offensive item if the odor is in your ducts.

Microbial growth can grow in your duct system especially if your business suffered recent water damage from the hurricane.

For the sake of your customers and employees, you need to know the air you breathe at your business is free from contaminants. 

What's That Smell? Common Sources Of Odor Problems in Your Winston Salem Business

9/20/2021 (Permalink)

commercial business building While we hope you never experience a disaster at your business, we do know we are ready to help you restore it in the event of one

As experts in deodorization, SERVPRO of Winston Salem North has seen a wide variety of problems with odors and their sources. Commercial deodorization can be tricky, but here are some of the most common odor problems in business.

Restrooms

In restrooms, the most common source of odor is urine. In the men's room, urine tends to seep behind urinals and splash on walls. Regular mopping with a disinfecting solution is a must to control odors, wiping down the walls. In the ladies' room, watch for odor from the feminine hygiene waste receptacles—daily emptying and disinfecting as needed.

Drain Odors

Drains come in all sizes and use in a business; kitchen drains, floor drains, and even sinks can be the source of foul odors. It is recommended to flush out drains regularly to clean out food, debris, and bacteria that can cause unpleasant odors in your business.

Mold and Mildew

If your business has a musty smell, you may have an issue with mold or mildew. Mold and mildew usually form in areas with higher moisture content, such as basements, crawlspaces, laundry facilities, or restrooms. At SERVPRO of Winston Salem North, we offer free mold checks. Our team of IICRC trained technicians can assess if it's mold or mildew and determine if it's an issue you can handle or if you need professional assistance.

If your business has an issue with mold or an unpleasant odor, give us a call at (336) 744-5104 for your no-cost assessment. Because at SERVPRO, we're here to help.

Was Your Business Impacted by Hurricane Ida? Here Is What To Do Next..

9/20/2021 (Permalink)

commercial business building While we hope you never experience a disaster at your business, we do know we are ready to help you restore it in the event of one

Most business owners in our areas are aware of basic steps that should be taken before a hurricane, such as maintaining a preparedness plan, backing up computer files, and keeping a store of emergency materials. Some even develop plans for contacting employees. To keep the business flow as continuous as possible, managers need to know what to do just after the storm. By following the steps below, you can return to normal operations in no time.

1. Contact Your Insurance Provider

Begin the claim filing process for any major damages as soon as possible. More details on the damages later, but the sooner you start, the better.

2. Wear Safety Gear

It is important to take the proper safety precautions if you are going to visit your property post-hurricane.

3. Document the Damage

As you assess the scope of the damage, remember to take pictures of any damage you see and to make detailed notes for your insurance claim and company records. *The photos you took before the storm will come in handy now!*

4. Salvage What You Can

Attempt to remove any debris that you can. Remember, buildings can be structurally unsafe so it is wise to only do as much as you know won't cause further damage to yourself or the property.

5. Find the Right Professional Help

Here at SERVPRO of Winston Salem North, we know how to tackle jobs of all sizes and get your business back in shape quickly. We can guide you through the entire restoration process and have proven experience helping businesses recover after hurricane flood damage. We make it "Like it never even happened."

Is Your Business Properly Prepared?

9/20/2021 (Permalink)

commercial business building While we hope you never experience a disaster at your business, we do know we are ready to help you restore it in the event of one

When a disaster strikes the time to prepare has passed. Don’t be one of the 60% of businesses that do not have a formal emergency response plan. Roughly 80% of businesses are likely to go out of business if they do not recover after a disaster within a months’ time, and 50% of businesses never reopen. The best way to protect your company is to have a solid game plan. Is your business prepared for a natural disaster to hit?

Well, you are in luck; SERVPRO of Winston Salem North is here to help! We have been working with local businesses to ensure that they will not fall victim to these statistics.

SERVPRO has an amazing program called the EMERGENCY READY PROFILE. This program aids property managers and owners, both residential and commercial to be prepared for a disaster to hit.

We will walk you step by step to help you put together an EMERGENCY READY PROFILE. We will help you identify and label utility shut-off locations, identify local utility contact information, identify local emergency contact information such as fire, police, and hospital contacts, and establish main internal contacts for purposes of employee safety and emergency work authorization.

For more information please contact SERVPRO of Winston Salem North  @  (336) 744-5104 

We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never even happened."

A SERVPRO Commercial Emergency Ready Plan

9/17/2021 (Permalink)

SERVPRO cleaning crew working on cleaning a carpet While we hope you never experience a disaster at your business, we do know we are ready to help you restore it in the event of one

There are almost 1 million small businesses across North Carolina, with almost 2 million employees.  That would roughly be 45% of the workforce across the state. That is a staggering number and a huge boon for us! It’s Truly Amazing how great our small state is for Entrepreneurs.  Winston Salem is currently in the midst of re-energizing downtown and the triad itself is growing exponentially every year. 

With all that growth, there is bound to be some downfall. Most Small Businesses fail within 3 years, and it’s not always the business’s fault. We encounter some that go under because of infrastructure and plain old bad luck and timing. One of the best courses of action to prevent a catastrophic loss for your company is an Emergency Readiness Plan ( ERP )

What is an Emergency Readiness Plan?

ERP is the best way to mitigate damages to your company in case of a loss which may include

    • Fire 
      • Fire or smoke damage from faulty wiring
      • Fire damage from a restaurant kitchen fire
    • Water 
      • Water heater failure
      • Sewage back up
    • Mold 
      • Previous water damage that was not mitigated properly
      • Leaking Roof
      • Dirty HVAC
    • Crime or Vandalism  
    • Storm
      • Hurricane
      • Flash flooding

Most Homeowners are not able to locate their water shut-off valve, so to assume your employees know where that may be located is just plain bad planning.  Fortunately for the small business in Winston-Salem, we provide an ERP for Free! All you need to do is call and set up a time and date, and one of our associates will come out and set everything up. We recently updated our program to include an App, but it’s also easily accessible online, or we can always print a quick folder for you to keep in your office.

The Signs of Electrical Issues in Commercial Buildings

9/2/2020 (Permalink)

electrical plug on fire Set up a Free Emergency Ready Profile, to help prevent, and to be prepared for any commercial emergencies.

Some of the most common signs of electrical issues, might be a blink and you miss it type of moment. It's worth visiting a commercial property multiple times in all types of weather to make sure you are buying a reliable building. 

  1. Dimming or Blinking Lights
    Make sure to visit your building at night and during high traffic electrical usage hours. That way you can see if all the lights are working and nothing is dimming or blinking out.
  2. Old Wiring
    Depending on the age of your building, you may need to invest in an electrical overhaul of your entire building. Wiring, like the rest of us, will eventually deteriorate and become damaged with age. Be it chewed by mice, damaged by nails hammered haphazardly into walls or simple disintegration, a lack of insulation means exposed wires that can lead to sparks and fire.
  3. Dead Outlets
    A Major Hazard, dead outlets mean the electrical line has been interrupted in some way, and needs to be addressed immediately. 
  4. Patch Jobs and Modifications
    In today's DIY society, more and more people are trying to update and patch their electrical systems to update and run more current. Only a licensed Commercial Electrician should ever work on a commercial building. 
  5. Low Amp Wiring
    Older buildings have lower amped wiring, when you try and push a high amp thru low amp wiring, it gets hot. It might even catch fire and spread through the walls before you even know what is going on. It is always best to get an inspection done on older buildings. 

Our Commercial Standard Services

9/2/2020 (Permalink)

commercial building with lots of windows While we hope you never experience a disaster at your business, we do know we are ready to help you restore it in the event of one

  • 24 HOUR EMERGENCY RESPONSE SERVICES 
    • Catastrophic Storm and Wide Area Event Response
    • Large Loss and Single Event Response
  • WATER DAMAGE SERVICES 
    • Water Removal and Dehumidification 
    • Mold Mitigation and Remediation 
    • Building Stabilization and Climate Control
  • FIRE DAMAGE SERVICES
    • Smoke and Soot Cleanup
    • Pretesting (For Best Cleaning Methods)
  • BIO-REMEDIATION & CRIME SCENE SERVICES 
    • Vandalism Cleanup
    • Unattended Death Cleanup
  • FACILITIES CLEANING & RESTORATION
    • Air Ducts and HVAC Cleaning
    • Carpet, Upholstery, Drapes and Blinds Ceiling, Walls and Hard Floors
    • Odor Identification and Deodorization
    • Post Construction Cleanup and Selective Demolition
    • Reconstruction and Construction Drying
    • Specialized Media Blasting
  • CONTENTS CLEANING & RESTORATION
    • Move Outs and Contents Restoration 
    • Electronics and Equipment Cleaning and Restoration
    • Art and Document Restoration n Data Recovery
    • Contents Claim Inventory Service
    • Cargo Recovery (Trucking Industry)
  • TOTAL PROJECT MANAGEMENT
    • IICRC Certified
    • Mobile Command Centers
    • Electronic File Documentation
    • Online Data Reporting
    • Mitigation Performance Validation
  • INVOICING
    • Detailed Estimates and Digital Pictures
    • Expense Reporting

Commercial Plumbing Issues

9/2/2020 (Permalink)

Old commercial buildings with large glass windows While we hope you never experience a disaster at your business, we do know we are ready to help you restore it in the event of one

We should never forget that between 1-3 % of all water on Earth is Potable water, aka fresh and drinkable water.  Therefore Water Conservation should always be a concern. Not only is it wasting finite resources, but it could cost your business $$$.

Some of the most common plumbing issues in commercial buildings are

  • Leaky Faucets
    • Most businesses have between 1-10 leaking faucets in their building
    • A single leaky faucet leaks 7-10 gallons a day
    • The average cost of a single leaky faucet will be between $60 - $200 a year.
  • Running Toilets
    • Most businesses in NC must have a restroom for employees
    • A single running toilet will lose between 20 and 40 gallons a day
    • The average cost of a single running toilet will cost between $400 - $1000 a year
  • Silent Leaks
    • A Silent Leak is a very small leak, almost undetectable inside your plumbing system
    • Over time, most of these leaks will cause massive damage to internal building structures
    • Where there is water and warmth, there will be Mold Growth, which can be an extensive clean up and maintenance issue.

What Should I ASK before investing in a commercial property

9/2/2020 (Permalink)

Large Old commercial property buildings with large glass windows While we hope you never experience a disaster at your business, we do know we are ready to help you restore it in the event of one

What is a commercial property? 

  • Retail buildings
  • Office buildings
  • Hotel / Motel buildings
  • Industrial buildings
  • Apartment buildings
  • “Mixed use” buildings, where the property may have a mix, such as retail, office and apartments.

Before Investing in a Commercial Property the best thing to do your research

Common questions to ask

  1. Year built? Older buildings might be a great deal upfront, but they can have issues and require more investment down the road.
  2. What kind of property are you looking for?
  3. Are you looking to use the building for your own business, rent it out, build equity, and/or something else entirely?
  4. What kind of location do you need?
  5. Do you need to buy or could you lease the property?
  6. What's your situation regarding cash, financing, and/or ability to make a down payment?
  7. What's your risk tolerance?
  8. How much time can you commit to the property?
  9. How much work are you willing to put into the property?
  10. What skills/knowledge are you bringing to the table?
  11. What skills/knowledge will you need to hire experts for or contract out?
  12. What kind of property manager might you need (or not)?
  13. Are you willing to do the duties of being a landlord?
  14. Finally, are you ready/willing to make an investment/purchase of this size?

Most Common Structure Issues in Commercial Properties

9/2/2020 (Permalink)

Bailey Park with Old Commercial Brick Buildings with large glass windows. While we hope you never experience a disaster at your business, we do know we are ready to help you restore it in the event of one

Winston-Salem is in the midst of a Commercial and Residential Building Boom!

I absolutely love every bit of it! The City of Arts and Innovation is growing like never before. It might seem like chaos at first, but it’s a delicate and well thought out expansion, that is driving our city forward and into the future.

With all this new growth, there will be some growing pains, and most of those are going to be from our older and historic buildings. One of the main issues common among these commercial buildings is Structural Foundation Failure. When Investing in a new property it is imperative that you and a hired professional inspect the foundation. They will be able to point out some of the most common structure issues.

Some of the most obvious ones are Exterior Cracks and Fascia Issues. These are out in the open, and there is no hiding them. They most likely come from the building settling into the ground around it. Soil is compacted over time, and when a building is constructed, the soil is dug up and becomes loose. When the foundation is poured, they try their very best to compact and level the soil around and underneath it, but there is no way to make it perfect. Over time it will settle, there is no IF about it. When this starts to happen, you’ll notice doors sticking and windows starting to be harder to open and close. There may be some tiling and flooring that’ll start to warp. You may not notice small interior cracks until they really start to become bigger.

One very large and Scary issue is Plumbing Failure. As a commercial building settles, the plumbing will shift outside and inside the building. Especially with older buildings and older plumbing. It’s not uncommon to still run into Terracotta or Cast Iron pipes. These pipes are aging right along with the building, and as that foundation moves, it becomes unstable and stressed. Commercial buildings are going to have larger pipes than residential homes and you are looking at a larger water damaged area when that pipe finally fails.

BUT, and this is a big caveat. For the Right Location for your growing business, most of the issues stated above are fixable. Location means so much today in the growing business world, that remodeling an older commercial building could be a sound investment to make. Not only are you investing in your future, but you are also investing into Winston-Salem.