Recent Why SERVPRO Posts

Call the Cleanup Team That’s Faster to Any Size Disaster

10/20/2021 (Permalink)

SERVPRO cleaning crew working on cleaning a carpet While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

Imagine it’s 8:00 pm on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room floor, and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

No matter what time of day or night, contact your local SERVPRO of Winston Salem North. We can be onsite within 4 hours to begin drying your building and restoring your contents. The faster the water is removed, the less chance of serious damage to your home or business. Every member of our team is trained and understands how to manage the drying process. By utilizing state-of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damage.

When it is your home or business that is underwater, mitigation cannot wait. You need mitigation to begin immediately. The cost of water damages can increase exponentially with time. Wood floors warp, drywall soaks in moisture and mold develops in hard-to-reach areas of your home or business. So, remember to give your local SERVPRO of Winston Salem North team a call, any time, any day if water damage strikes you or your customers!! We are here to help you!!!

Who to Call For Water and Fire Damage Emergencies

9/28/2021 (Permalink)

SERVPRO cleaning crew working on cleaning a carpet While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one

Homeowners and business owners have many choices when they have a fire or water damage emergency. The choices can be overwhelming and sometimes confusing on who to call. Should you call a local company or take the recommendation of a friend or insurance agent, the choice comes down to ultimately who you feel confident in and comfortable having in your home. At SERVPRO of Winston Salem North, we try to be the best restoration company in the area with excellent communication, trust, and being there when called upon. If you have questions about us or our services, please don't hesitate to call. We would be happy to answer any questions you may have.

Having a company that can coordinate the whole process from start to finish makes your life easier and gets you back in your home or business faster. "Like it never even happened."

If you would like more information on hiring a team experienced in water damage restoration, call SERVPRO of Winston Salem North today (336) 744-5104.

We Are Sanitation And Biohazard Experts

9/28/2021 (Permalink)

SERVPRO cleaning crew working on cleaning a carpet While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one

SERVPRO is Here in your community, and Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home, business, or commercial building, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • High Traffic Areas
  • Required Touch Areas (doorknobs, chair backs, etc)
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Winston Salem North

336 744 5104

or EMAIL

sp9743@gmail.com

The Best Biohazard Cleaning Company In Winston Salem

9/28/2021 (Permalink)

SERVPRO cleaning crew working on cleaning a carpet While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one

Exposure to biological and chemical contaminants can pose serious health effects. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Winston Salem North is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices. 

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Biohazard Cleanup Services?

Call Us Today – (336) 744-5104

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup

Why SERVPRO For Water Damage Cleanup

9/28/2021 (Permalink)

SERVPRO cleaning crew working on cleaning a carpet While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one.

Flooding and water damage events in Winston Salem's commercial properties are often complex with numerous issues that require a knowledgeable and flexible response.

Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area.

In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints.

We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Why do we do what we do ?

7/26/2021 (Permalink)

SERVPRO cleaning crew working on a carpet While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one

When we start to tell people what we do, we tend to get some crazy looks. Yes, we do fire and water cleanup and restoration but when we tell people about some of our bio jobs and other jobs we have done it is hard for them to believe and they never knew we do these other things.

Our main focus and concern is our customers! We want to make sure we are giving them the best of everything. Most of the time when our customers call us we know they are already not having the best day. All we want to do is help! We also understand that when our crew gets in the home and begins demo it is hard to live out of your home and our main concern is getting your home back together.

We are currently working on a fire job. The homeowners were pretty upset. We were able to talk to them and tell them that we are going to be sure to put their house back together and be there every step of the way. To be able to help people the way we do makes each and every one of us feel so good! You will be surprised how great it feels to be able to help people that really need it. That is why we do what we do!

Why Should You Call SERVPRO of Winston Salem North

7/21/2021 (Permalink)

Certified: SERVPRO Cleaned Logo While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one.

Here at SERVPRO of Winston Salem North, we care so much about our customers. We want our customers to know how much we appreciate them but also why it is important to pick a restoration company you can trust.

It is very important to us that we...

- Have a quick response rate. In most situations, it is better to get there as quickly as possible to avoid the problem from becoming more complicated or worse.

- Have highly trained teams.We want to do everything we can to ensure our customers are receiving the best services.

- Offer a detailed plan for mitigation and repairs.We understand that living in your home after a disaster is hard. We strive to provide a plan you thoroughly understand so that we can put your home back together quickly and precisely

- Know how to navigate through the insurance claims process with you.We completely understand our customers have a lot on their plate when they call us. The last thing they want to do is try to understand the insurance process. We do our very best to explain everything and answer any and every question our customer has.

- Treat you, your home, and its contents with respect.Ultimately your home deserves the best care and so do you!

Don't be caught by surprise humidity, and mold can still happen in the cold.

9/28/2020 (Permalink)

mold like growth occurring inside drywall compartment While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one.

Now that the temperature is dropping, you may start to wonder what you can do to keep your home healthy and prepared for the colder months. 

While mold like growth may not occur more frequently in the winter compared to other times of the year in a controlled indoor setting, there are problems to look out for in the colder months that can affect the moisture in your home and cause mold-like growth. 

Common winter problems including frozen pipes and improper insulation can lead to more than simply a cold home. 

Mold like growths can be a scary concept to any homeowner, but here are some steps you can take to prevent mold like growth from growing due to the brisk temperatures. 

Ensure that your gutters are clear to help prevent ice from building up and that your dehumidifiers are running in lower levels of your home. 

Check that your attic and any pipes in your crawl spaces are insulated to help prevent pipe bursts or condensation. 

Following these procedures will keep your home properly insulated and free of mold caused by uncontrolled moisture levels. 

If you suspect any mold or mold like growth is happening in your home. We highly suggest you give us a call!

While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North

1105 Fairchild rd,

Winston Salem, NC 27101

Phone: (336) 744-5104

Email: sp9743@yahoo.com

When to Call a professional.

9/23/2020 (Permalink)

3 employees cleaning a living room While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one

"IF I could turn back time" or even Hindsight is 20/20, either way, My DIY is now a HEADACHE.

I moved back into Winston-Salem around 4 years ago, and I had my heart set on a fixer-upper. I was unfazed by the Red, White and Blue kitchen color scheme, and the water damage that had occurred from 90 years' worth of wear and tear. My home was built during the Great 12 Day Ardmore Scandal of 1925.  It didn't bother me in the slightest. In fact, my kitchen still has the large bathtub sized porcelain sink that was installed the year it was built. It's so beautiful, but please, just don't look down.  The flooring has seen better days. Actually, the flooring saw better days 50 years ago. I would soon learn that about every 10-15 years, the new owners or renters of the home would just lay down another layer of flooring. They would install new baseboards. They would paint and call it a day.

It all started with an idea and some YouTube videos. They make it look so easy. Well there is a reason they make it look so easy. It's because they have done it over and over, exactly like the professional flooring installer they are. 

I was determined for this flooring to go, and YouTube told me I could do it. DIY, hear me roar, I could fix anything.  I was prepared and ready, I watched countless videos. I went to Lowes and Home Depot and bought supplies. I was like a kid in a candy store. I rationalized the price of different things and equipment to myself. Of course, I needed that Tile and Vinyl cutter. I most certainly needed that professional heat gun. These items were pricey, but I would use them later, or so I told myself. 

Where it all went wrong.

Day 1. Heat guns and my own hair dryer were brought out. I had to peel that first layer of vinyl back.  Only to see another layer. No big deal, I was told this was common in older homes. Let's do the next layer.  Then the next layer. By the 3rd layer, I was slightly confused but still determined. YouTube was my friend, it wouldn't lie to me. I Googled it again, how many layers of flooring can a house have.  That's when some Red Flags appeared. Asbestos! I wasn't painting, I wasn't doing anything crazy like that, why would I have to be concerned about Asbestos.  Well, Asbestos was one of the best glue additives for floors until it was outlawed in 1973. Asbestos is one of the leading causes of Mesothelioma and COPD.  FULL STOP. No more peeling up flooring. It was a big RED reminder that I was not in fact a professional, and I wasn't prepared for something like that. YouTube didn't warn me at all. I could have exposed myself and my kids to some pretty harmful chemicals, had I just kept going with my 'can do attitude'.  

Slightly started, but unfazed, I decided to continue on. The floor was pretty level and it decided we'd just put the new flooring down. We had removed the nasty first thru 4th layer. I figured we were close to the bottom layer anyways. It was time to prep, that's when we started really looking close to the bottom half of all the drywall. Only to realize, oh wait, this isn't normal drywall. I have Plaster Walls. Behind these walls lurked a nasty secret. Each and every time they got wet, the frame behind it would swell, and then the outward plaster would crack. Each layer of flooring has essentially hidden the bottom of the walls, until I brought it out to show the world. I was done. I was defeated. My DIY is now a Disaster.  Tail firmly planted between my legs. I have turned around, and decided to find someone professional to take over.

Now don't get me wrong. I'm all about DIY. I will still fix my own sink when it's leaky. I installed new lamps and light fixtures. I am determined to build a new deck out back. There are some things that YouTube, Google, and a Good Book can help you accomplish. I learned an expensive lesson, that sometimes professionals are going to be the first step. The flooring expert would have known my home was old , and expected to find asbestos. Plaster walls are a lost art, and finding a Craftsman to fix them will take me awhile. I can rent machines. I can buy the materials. I can just go for it, and hope for the best. The Wonderful Professionals at SERVPRO of Winston-Salem North, have one thing that I cannot put a price on. It's EXPERIENCE. They could have walked right into my home and with a quick inspection, would have seen my water damage. There's a time for DIY, and there's a time to pick up the phone and call for help.

What SERVPRO of Winston Salem North can do for you!

9/23/2020 (Permalink)

3 employees cleaning a living room While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one

Our Top 10 Reasons why you should call SERVPRO of Winston-Salem North

  1. We Get It
    We understand your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.
  2. Qualified
    Our repair and restoration team members have the best training in the industry.  Our results will create a measurable difference for you.
  3. We Respond To You Immediately
    You can reach us 24/7. When a disaster strikes we respond as quickly as possible. 
  4. You’re Part Of Our Team
    We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.
  5. We Use The Latest Technology
    The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow us to restore your property to pre loss condition quickly, reliably, and more effectively.
  6. We Practice The Golden Rule Of Restoration
    "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.
  7. For Claim And Other Purposes, Your Loss Is Itemized
    We can give you an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.
  8. We’ll Help You Prevent Losses, Not Just Deal With Them
    Our Emergency Readiness Plan
    Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses.  Which we provide Free of Charge.
  9. We Handle Any Loss From A Natural Disaster—Big Or Small
    Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.
  10. We’re Approved, Certified, And Experienced
    We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 50 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry.