What our Customers say...
Dear Tanya, How can a person with wet ceiling, wet carpet, wet walls, and a broken water heater three weeks before Christmas be happy? Well, I am Because your staff has done their best to make this situation pleasant for me. Your office staff is very friendly, efficient and professional. Your technicians were very professional and knowledgeable. They all are clearly customer focused. Thank you for all you did and for hiring such great people!
To the owner of SERVPRO, I wanted to write to you let you know how impressed I am. I am so grateful to have Jonathan, TJ, Joe and Brent to come to my home. Their expertise, patience and perseverance in helping us resolve this problem was, top of the line! They undoubtedly care about their customers. I can tell they were trained very well and this says a lot about your company, and I would refer you to anybody who would like to receive such great service.
I wanted to let you know I am pleased with all of the SERVPRO guys. The amount of work they did in a couple weeks is impressive. That first day when everything was over and the stress started to settle in. TJ came by and walked us through the process of what was going to happen and that was wonderful for my wife and I. The extra time he spent with us explaining everything really made us feel as good as possible in this stressful situation.
Your crew was very professional and answered/informed me of all the procedures. SERVPRO helped reduce my anxiety, because I felt very confident with them in my home.
SERVPRO is a very professional and respectful group of people. If you ever have to have work done do to a problem that is out of your control... Call Brian at SERVPRO!!
TJ Littleton, was attentive to my concerns and I very much appreciate it. Sara in the office is very courteous.
To my SERVPRO sweetheart TJ!! EXCELLECT JOB EVERY ONE OF YOU!! TJ Made me feel at ease with all the damage I had. He also shows that this is not just a job for him and his crew. TJ has a way of taking all the stress off of me! He is definitely a keeper!! Thank you again for everything!
No Improvements needed!!
Lorenzo Wood and Brent Cartette were wonderful to work with!! Lorenzo kept me posted along the way, they were very pleasant and hard working!! I would recommended them!!
Brent and the Crew are AWESOME!! They helped make this process a bearable one.
This was our second water damage at our dads house, and SERVPRO of Winston Salem North Saved the day again! Lorenzo, Dale and Brent are Wonderful! Prompt, polite, efficient- could not have asked for a nicer crew! Thank you!
Thanks for Everything! You guys did a great job. I will definitely recommend you to my friends.
This is just a small token to thank you for all of your help with our basement the past few days. You are a great advocate, calming personality and process expert. What a help! Thanks you! Michaele and Carter.
We wanted you to know how much we appreciate all you have done for us in the past few days. We have told everyone we know how you were up all night and again the next morning. Thank you for your willingness to tackle this project and for all of your words of encouragement during those " Low Points". We know you are very busy, and we are so grateful that you still took the time to do your job "Right!" Bless You! Michaele & Carter