Recent Water Damage Posts

Typical Commercial Water Loss Causes

10/4/2021 (Permalink)

Storm picture with lightening strike While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

Commercial water losses cause extreme damage. To restore a commercial property to its originality will always involve insurance, and how long it may take varies. At SERVPRO of Winston Salem North, we want your business to be open, so we work as quickly as possible to repair and restore any damage done to your business. There are many causes of commercial water loss, and it is vital to the health and safety of the employees for action to be taken immediately if any signs of a water loss are found. The most common water loss causes in a commercial building are damaged window seals, damaged pipes, cracked foundations, inadequate drainage systems, roof leaks, HVAC leaks, sewage backups, and sprinkler system damages or malfunctions. If these damages are left sitting for too long, it could cause mold and mildew growth, which is harmful.  If you notice any of these issues, call SERVPRO of Winston Salem North. We can connect you to the right subcontractor if necessary and dry any water damage and restore the building “Like it never even happened.”

Wind damage can lead to water damage

10/4/2021 (Permalink)

Storm picture with lightening strike While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

When Lanie Pope says to expect “damaging winds” from a storm she is forecasting, what does she mean exactly? And what does it mean to you a home or business owner? Damaging winds are classified as those exceeding 50-60 mph. Often, called “straight-line” winds to differentiate the damage they cause from tornado damage. Wind damage can lead to a roof leak and could be covered by insurance depending on your policy.

This type of damage can come from a number of different processes. Most thunderstorm winds that cause damage to the ground are a result of outflow generated by a thunderstorm downdraft. Damage from severe thunderstorm winds accounts for half of all severe reports in the lower 48 states and is more common than damage from tornadoes or hail. Wind speeds can reach up to 100 mph and can produce a damage path extending for hundreds of miles. 

Who is at risk from damaging winds? Anyone living in thunderstorm-prone areas of the world is at risk of experiencing this hazard. But, people living in mobile homes are especially at risk for injury and death. Even anchored mobile homes can be seriously damaged when winds gust over 80 mph.

SERVPRO of Winston Salem North can help with water damage inside your home or business. For disaster recovery services related to a storm call us directly at 336-744-5104

Indoor Flooding

9/27/2021 (Permalink)

Water Damage in a home While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one

So, What Causes Indoor Flooding?

Water damage usually has one major leading cause: indoor flooding. Some of the most common causes of indoor flooding are: 

  • Leaky or Broken Pipes: The most obvious cause of indoor flooding is leaky or broken water pipes. Pipes can burst from changes in water pressure or even a faulty setup, but regardless of the cause, pipe problems often cause a ton of damage. Leaky pipes are usually a warning sign of more problems to come. Hidden floods caused by broken pipes in your walls can even create the perfect environment for microbial growth.
  • Faulty Washing Machine Hose: The most common problem with watching machines are faulty hoses. A leak in your intake hose can worsen over time and can cause flooding in your home. 
  • Water Heaters: Even a small leak in your water heater can cause major flooding due to its endless flow of water. Make sure to inspect your water heater on a regular basis, keeping up with maintenance to ensure it doesn’t spring a leak.
  • Clogged Sewer or Drain Lines: The flow of water to and from your house can be disrupted when you have clogged sewer or drain lines. Some clogs might be benign, allowing for a slow drain that is merely an inconvenience. But those clogs can get worse over time. The clog can cause your sinks, toilets, and showers to overflow with water, resulting in major damage. This can even include backed-up sewage, causing a hazardous environment for anyone or anything that comes in contact with the affected water. 

If you find flooding inside your home, call us and we will be there to help.

The Right Equipment Is Necessary!

8/30/2021 (Permalink)

Drying equipment in the back of a SERVPRO truck While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one

SERVPRO of Winston Salem North knows that using the proper equipment makes a difference. When time matters and it does when reducing claim loss expense, you can count on us to have the right technology and equipment to get the job done.

For example, one of the most common losses is water loss. Here is some information on the drying process. 

Psychrometrics is the study of the air and its properties. The properties of temperature, humidity, and vapor pressure. Dew points are measured to evaluate air conditions in the structure. These measurements allow for SERVPRO of Washington County to create the proper atmosphere for the most effective drying.

There is a science to drying everything properly.

The detection equipment used is always the most current in the industry. 

Moisture Sensors, Moisture Meters, Thermo-hygrometers, Infrared Cameras, and Manometers are some of the detection equipment.

Extraction Equipment, Air Moving Equipment, Dehumidification Equipment, Deodorization Equipment are all used in the drying process. 

When it comes to drying we take it seriously

Supply Lines

8/16/2021 (Permalink)

A flooded living space While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one

We recently had a water loss come in from the supply lines of a refrigerator. The homeowner had asked what he could have done to prevent this from happening. The short answer is to simply replace your supply lines about every five years according to the industry standard.

Now to go into more detail the warranty on your appliances is five years. However, the warranty on your supply lines is only a year. So, our advice to you is to change your supply lines about once a year but it could be between 1-5 years. Supply lines are made up of two different materials. You have a copper supply line where they use pressure fittings to pressure fit it to the back of the appliance. You also have one that is a rubber hose with a mesh outside to try and keep it from splitting and causing problems.

Here at SERVPRO of Winston Salem North, we do this to educate our customers. We want our customers to learn the maintenance in their homes but also want them to know we are here when disaster strikes.

What To Expect When We Arrive

8/4/2021 (Permalink)

SERVPRO cleaning crew working on cleaning a carpet While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one

When a customer calls in the event of a disaster in their home we do our very best to ensure them we will be there every step of the way and we will get their home put back together quickly and diligently. We will work with our customers on priorities and order of events that need to happen to allow their life to go back to normal as soon as possible.

We will get our crew out on site and they will begin by going over paperwork with the customer. The crew will now be able to begin extracting any water that needs to be before starting demo on items not salvageable. The crew will set equipment to prevent any more damage and to professionally dry the structure. The crew will monitor the drying process and will pick up equipment when the structure dries to standard. Once the drying and mitigation is completed we can help you move on to the next phase, the restoration process. This is when we will work with you and help guide you to put your home back together. Let us know if we can help you in a difficult time and make it "Like it never even happened." We are always here to help.

How Should You Handle Water Damage In Your Home?

7/12/2021 (Permalink)

flood waters surrounding a home While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one

Water damage in your home can be frustrating but it does not have to be difficult. Our team has a few simple and easy steps to simplify the process before we arrive.

- Locate where the water damage has occurred in your home.

- Find the water shut off in your home and cut the water off.

- Call your insurance company and inform them of the damage.

-Call SERVPRO of Winston Salem North for extraction, mitigation, and reconstruction.

- Our team is available 24/7. Day or night. Call us at (336) 744-5104

We are HERE TO HELP

Our crew lives by the 1-4-8 protocol: an after-hours emergency code to keep our customer's damage from escalating and providing a plan of action for mitigation.

1- Guaranteed call back within one hour.

4- The crew will arrive on the scene within four hours of the initial call.

8- Written plan of action for mitigation.

We understand that when our customers call us, they are usually not having the best day. This is why our crew not only arrives with professionalism and experience but also with a level-headed mentality as we work to bring calm into the chaos.

Why You Should Call A Professional

6/29/2021 (Permalink)

SERVPRO crew working to clean a carpet using SERVPRO equipment SERVPRO of Winston Salem North (336) 744-5104

When something traumatic happens to your home it is very important you know what you should do. Here at SERVPRO of Winston Salem North we understand that it can be very stressful and overwhelming. We strive to do our very best to ensure our customers are satisfied and can understand what we are doing and why it is important.

There is a lot of important reasons as to why you should call professionals. I am going to use water damage for this example. We get a lot of water loss jobs and unfortunately it is a common event that happens in homes from time to time. We want you to understand why it is important to call us.

-Even if it looks dry, it may still be wet.We know your first instinct will be to try and clean the water up. However, not everything can be soaked up with a towel!

-We have a plan.We want you to be happy with our work! So we will have a thought out plan on how to put your house back together including everything from the demolition to repair process.

-We have the right equipment.We have professional drying equipment specialized to dry out walls and floors.

-We help prevent bacteria growth.The water has a high chance of being contaminated after being filtered through all the building equipment in your home.

- We help save your possessions.Any of your contents that are affected by a loss we can bring to our shop where we ensure it gets cleaned properly.

We hate these traumatic event happens to our customers but we strive to ensure they get the best services!

What To Do During A Flash Flood

6/14/2021 (Permalink)

Flash of lightning over a house Know what to do and who to call!

Flash floods happen... and they happen FAST. Here lately especially, we have been getting late afternoon thunder storms that bring a lot of rain. In situations like this you should be educated on how to protect yourself and your home.

First and foremost you need to be aware. Watch the forecast to know when and where it is coming.

Try to avoid driving to keep yourself safe. It can be very dangerous. Its hard to see and there is a lot of standing water you need to watch out for... "Turn around, Don't drowned" !!

Seal any cracks in your foundation of your home.

Be sure your gutters are cleaned out. This will prevent damage to your roof.

Take precautions before buying home. Know if you are in a flood hazard or not so you know in advance how you need to prepare.

To prevent damage to the outside of the house make sure you are bringing in anything that could blow around and break a window for instance.

The most important in my opinion is just that you are aware of any of this before it happens. Life happens and your home may flood. That's why SERVPRO of Winston Salem North is HERE TO HELP.

Tips That Can Help Prevent Water Damage In Your Home!

6/7/2021 (Permalink)

Water loss in a home covered the hard wood floors. Know what do to and who to call in the event that something happens like this happens in your home !

Buying a home is a huge investment, it's probably the biggest purchase most people make in their lifetime. Going into buying a home you need to be thinking about how you have to keep up the maintenance and in the event something happens you know what to do and who to call. 

Water damage is a big loss people unfortunately deal with in homes from time to time. There is some things you can actually do to help prevent it. 

- Make sure you are keeping your gutters cleaned out to keep standing water from damaging your roof. 

- Know where your main shut offs are in your home. 

- Monitor your water bill. If one month its extremely high, you may have a leak some where. 

- Consider getting a leak detector.

- Fix any small leaks now so they do not get out of hand!

 Here at SERVPRO of Winston Salem North we want you to be prepared if something happens and we also want you to know you can call us anytime and we will be there to help. 

Protecting your business from flooding.

10/1/2020 (Permalink)

house surrounded by flood waters While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one

At SERVPRO of Winston Salem North, we understand that your business is important to you.  Our restoration professionals work hard to help restore homes and businesses in our local community daily.  We are equipped with the expertise and technology to restore your property from any size disaster.  However, there are steps you can take on your own to prevent damages to your business.

  • Start with a thorough risk analysis. Plan for emergencies and obtain insurance coverage that will cover your business in the event of a flood. Consider any damages to property as well.
  • Pay attention to weather alerts in your area.
  • Ensure that all gutters are inspected and clear of dirt and debris regularly.
  • Install barriers to prevent water from getting inside.
  • Use flood-resistant materials in any new construction to your business.
  • Relocate your files to a safe location, and back them up.

These measures will protect your business in the event of flooding and drastically minimize the damages to your commercial property.  

Grease should never go down the drain

10/1/2020 (Permalink)

house surrounded by flood waters While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one

The fats in the grease and oil from your kitchen mix with the other chemicals in the sewers and form nasty conglomerations of chemicals that can build up and block the pipes that take our dirty water to the wastewater treatment plant.

When you pour grease into your sink it's just the beginning of its travels. The grease and oil head down your pipes and into the sewers where they meet up with all the other wastewater from the area. Here is where the nastiness starts.

The fats in the grease get broken down into their component parts — fatty acids and glycerol. These fatty acids bind calcium found in the sewers — created from biological processes including the corrosion of concrete — to create a "soap" compound. While it's called a "soap" because of its chemical composition, this isn't something you'd want to wash yourself with.

When you do accidentally get some grease in your pipes, you can go ahead and wash it out using boiling water and a mixture of vinegar and baking soda.  This will help push it out of your pipes, though it will still be able to coagulate in the main water system.

The best plan is not to let any grease get down the drain if you don't want the sewer coming out of your faucet.

What can water really do?

9/11/2020 (Permalink)

house surrounded by flood waters While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one

What kind of damage can water really do?

You probably just had an amazing vacation, let's pretend Hawaii because I've always wanted to go there. You just spent two weeks in the fun and sun in Honolulu. Blissfully listening to the water as the waves crash around you. Unbeknownst to you, your house has also been listening to the steady, Drip Drip Drip of a faulty main supply line to the upstairs bathroom toilet. Two weeks of dripping water can cause quite a bit of damage to its surroundings. I visited a home today, where this exact scenario has already taken place.

Quick rundown of damages

  1. Bathroom Floor, wet and moldy down to the plywood flooring
  2. Bathroom Linen Closet / Extra Storage , Everything inside was COVERED in various molds
  3. Drywall, every bit of drywall and baseboards in the bathroom were wet and soggy.
  4. Master bedroom, Carpet and flooring all wet and moldy
  5. Downstairs Dining room, because of being underneath the upstairs master bathroom, it sustained water and mold damage to the ceiling, wall and flooring.
  6. Finished Basement, the water made it through 2 other floors and ruined the ceiling and wall underneath the dining room.
  7. All of the Insulation, Drywall, Flooring will need to be removed and replaced from the affected rooms.
  8. Mold had sprouted in just about every room, and the HVAC system was just covered in it.

Water is a force of nature

All that damage from  a steady drip of water over a span of 2 weeks. Coming home from paradise, to a disaster like this is pretty heartbreaking. You will not be able to stay in your home, It could be quite hazardous to your health.  The floor and walls could be structurally unsound. This extensive project is not for the faint of heart, and would be way more than a typical weekend DIY project.  Lucky for you, SERVPRO of Winston-Salem North is on call 24/7 and We are the WATER and MOLD Specialist in the area. We will make it "Like it never even happened," so that you can go back to those blissful memories of that wonderful vacation you took.

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North

1105 Fairchild rd,

Winston Salem, NC 27101

Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105

Flooding Can Happen Anytime, Make Sure You Are Protected.

9/11/2020 (Permalink)

house surrounded by flood waters While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one

At SERVPRO of Winston Salem North, we understand that your business is important to you.  Our restoration professionals work hard to help restore homes and businesses in our local community daily.  We are equipped with the expertise and technology to restore your property from any size disaster.  However, there are steps you can take on your own to prevent damages to your business.

  • Start with a thorough risk analysis. Plan for emergencies and obtain insurance coverage that will cover your business in the event of a flood. Consider any damages to property as well.
  • Pay attention to weather alerts in your area.
  • Ensure that all gutters are inspected and clear of dirt and debris regularly.
  • Install barriers to prevent water from getting inside.
  • Use flood-resistant materials in any new construction to your business.
  • Relocate your files to a safe location, and back them up.

These measures will protect your business in the event of flooding and drastically minimize the damages to your commercial property. 

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North

1105 Fairchild rd,

Winston Salem, NC 27101

Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105

How to protect your home against Ice and Snow

9/11/2020 (Permalink)

house surrounded by flood waters While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

The Triad is in for a blast of wintery weather and we’ve got a quick list of some simple things you can do to protect your home.

    • Sealing up any Drafty Windows and doors
      The natural gaps that occur around windows and doors can make it difficult to keep your house warm. Using caulk or weather stripping to seal these areas will help. In some of the older historic homes of Ardmore and Washington Park, windows may be constructed of single-pane glass and the doors are constructed without modern day insulation. Investing in updating those areas might be something to look at in the future.
  • Protect Water Pipes in Uninsulated Areas
  • Keep that attic cool
    Believe it or not, you should not be heating your attic the same way you heat your home. Snow and Ice Dams can ruin your roofing and lead to all sorts of issues. To keep your attic cool, make sure it is properly ventilated and seal any holes or cracks in your ceiling leading to the attic.
  • Clean out the gutters and downspouts around your home.

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North

1105 Fairchild rd,

Winston Salem, NC 27101

Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105

Torrential Downpours bring Potential Water Damage

9/11/2020 (Permalink)

house surrounded by flood waters While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Winston Salem North provides emergency restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Winston Salem North arrives quickly and starts the water extraction process almost immediately. When minutes matter, this immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 336-744-5104

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North

1105 Fairchild rd,

Winston Salem, NC 27101

Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105