Brian & Tanya are the Owners of SERVPRO Winston Salem North. They have over 11 years experience in the Industry. They also have Many certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water damage Restoration, Fire/Smoke Restoration, Odor Control, Applied Structural drying, carpet cleaning, Lead-Based Paint Activities and renovation, Rug Cleaning technician and Upholstery & Fabric Cleaning Technician. We are a IICRC Certified Firm along with OSHA. We also have our entire staff Certified in the Employee Certification Training program.
Sandy Smith is our Office Manager and HR Manager. Sandy is our most senior executive team member. She has grown with our company for the past five years and has been an large part of that growth. Sandy Smith is our center. She is smart, dependable, loyal, and on point. Sandy has earned her IICRC Water Removal Technician certification from the Institute of Inspection Cleaning and Restoration Certification, as well as boasting 25+ years in Office Management/Customer Service experience, she is a super star at SERVPRO of Winston Salem North, and we are very blessed to have her. Sandy knows a little bit about everything and a lot about most things. If you have a question, she will find that answer. SERVPRO of Winston Salem North takes pride in having Sandy as a valuable and important part of our management team.
Vince Willis is the Sales and Marketing Manager. He has over 15 years experience. Served in the United States Navy Proudly for 10 years, taking him all over the world. His hearty laugh and quick wit will make most disasters melt away. He understands the position you are in during troubling times and tries to expedite the process wherever possible.
Zach Willis is the production manager at SERVPRO of Winston Salem North. Zach has a working knowledge of how various materials are effected by water, mold, fire, smoke and other damaging elements. He has attended and received Water Removal Technician certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC) and will be attending future classes. Zach is a natural leader among people and he inspires a top notch work ethic from the crews. He is an asset to the team. His problem solving skills challenge those working with him to be that next level professional.
Liz is our office assistant. She is a breath of fresh air when you call this franchise during a disaster. We are so thankful to have this woman. You will speak to her more than likely when you call the office. Her energetic attitude and positive voice will signal to all that we are always HERE TO HELP. She verifies our schedules and calls clients to inform them of such. She coordinates many moving parts and without her, we would grind to a halt.
April is our newest Sales and Marketing Representative, She is our Social Media and Marketing Events Specialist. She's currently finishing up her degree with Forsyth Tech & Stone River. Master of our Memes and Photoshop Extraordinaire. She spends her weekends enjoying Downtown Winston-Salem and everything that it has to offer.
Clayton is a Crew Chief. He is attending Community College to be a Diesel Mechanic. Utilizing the troubleshooting skills that he is learning in college, He has proven to be an excellent addition to our team. Eager to please, makes Clayton an asset when it comes to Customer Service. A Graduate of R.J. Reynolds High school and a Former RJR Demon Football Player, He spends his weekends relaxing with his family and watching Football.
Chris is a crew chief here at SERVPRO of Winston Salem North. He has been with us for over year. Chris started as a technician and diligently worked through the ranks. He is attending classes from the Institute of Inspection Cleaning and Restoration Certification (IICRC) for Water Removal Technician. As a Veteran of the Armed Services, Chris knows the value of paying attention to detail and the purpose of being mission oriented. You can find Chris on a starry night looking through his telescope at the distant galaxies pondering the mysteries of the universe and how it all relates to the way water travels through different materials.
Savannah is part of our Lead Technician In-Training Program. Her tireless efforts and attention to detail has set her above the rest as she works to give our customers the absolute best experience she can. On her off days Savannah loves taking her dog, Rex, out to the dog parks to play. She recently moved to Winston-Salem, and is enjoying her new city life!
John Brown is a Lead-Technician in-training. While he is new to SERVPRO he is not new to the family. His tireless and methodical work ethic is amazing. He brings a dynamic sense of accomplishment to any job-site and is a welcome addition to this team.
Anne is our newest technician. She specializes in those fine detailed cleaning jobs. She is quickly learning the SERVPRO way and is adapting to its ever changing life. Anne is a New Englander by birth and if you listen closely, you can still hear a Bostonian Accent. She is the mother of 7. When you see her on your job, rest assured that it will be done to an exactness.
Antwon recently joined our team and is proving to be a quite a dedicated team member. His eagerness to learn is astounding. He brings an energetic feel to every job he arrives at. Antwon loves to take baby ducks for a walk on rainy Saturday evenings.
Jacob is a technician at SERVPRO of Winston Salem North. Jacob is a young tech that is proving quite capable of any task set upon him. His cheery attitude and can do spirit is appreciated at every job site he is on.
Honorary Crew Members ; The Carolina Thunderbirds
Founded in August of 2016, the Thunderbirds officially hit home ice on Friday, Oct. 3rd as a sell out crowd of 3,050 watched their team beat the North Shore Knights by a score of 3-2. The next night, the T-Birds won, 9-5 in front of close to 2,000 fans. The Thunderbirds are the furthest southern team in the Federal Hockey League.
Taking Home the Commissioner's Cup in 2018, We've made the whole Carolina Thunderbirds Team and Family honorary crew members and hope to see them at every home game this year.