SERVPRO of Winston Salem North Employee Photos

Brian & Tanya Carlson

Brian & Tanya Carlson

Brian & Tanya are the Owners of SERVPRO Winston Salem North. They have over 9 years experience in the Industry. They also have Many certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water damage Restoration, Fire/Smoke Restoration, Odor Control, Applied Structural drying, carpet cleaning, Lead-Based Paint Activities and renovation, Rug Cleaning technician and Upholstery & Fabric Cleaning Technician. We are a IICRC Certified Firm along with OSHA. We also have our entire staff Certified in the Employee Certification Training program.

Vince Willis

Vince Willis

Vince Willis is the Sales and Marketing Manager. He has over 15 years experience. Served in the United States Navy Proudly for 10 years, taking him all over the world. His hearty laugh and quick wit will make most disasters melt away. He understands the position you are in during troubling times and tries to expedite the process wherever possible. 

Sandy Smith

Sandy Smith

Sandy Smith is our Office Manager. She has been with our company for over 3 years. She has 25+ years in Office Management/Customer Service.

Bill Artz

Bill Artz

Bill is our Production Manager. He has over 10 years experience in the industry. When He comes to your disaster you can expect to have a thorough investigation. Bill will develop a drying plan for any water intrusion, a smoke and soot removal for any fire scope, and a remediation for all those microbial invasions. Biohazards are no match for this confident leader. He has received numerous certifications from the Institute of Inspection Cleaning and Restoration Certification to include: Water Removal Technician, Applied Structural Drying Technician, Carpet Cleaning Technician, Fire and Smoke Restoration Damage Technician, and Applied Microbial Remediation Technician. 

Donzell Kelsey

Donzell Kelsey

Donzell Kelsey is a Water Technician, certified by the IICRC. His thoroughness on every job is a model for others to follow. He seeks the answer to his questions and will not stop until he gets them. Donzell has been with us almost a year and continues to strive to the top with each passing job. 

Austin Bruce

Austin Bruce

Austin is a Crew Chief and is with SERVPRO of Winston Salem North. He is currently working towards his Inspection Cleaning and Restoration Certifications (IICRC).  Austin is always ready to assist with fire and smoke damage restoration, odor control, and water damage restoration

DeCarlos Williams

DeCarlos Williams

DeCarlos "Los" Williams has been with SERVPRO of Winston Salem for almost a year. He started as a technician and was promoted to Crew Chief. Los is our crawlspace expert.  His explosive personality levels any disaster he meets. He recently received his Water Damage Restoration Technician certification from the IICRC.  His friendly smile and wonderful aura is contagious and a welcome relief to any job site. 

Clayton Philbrick

Clayton Philbrick

Clayton is a Crew Chief. He recently joined SERVPRO of Winston Salem North. Currently he is attending Community College for Diesel Mechanic. Using troubleshooting skills in college is quickly being adapted in our world. Eager to please, makes Clayton an asset when it comes to Customer Service. 

Ashley Safriet

Ashley Safriet

Ashley is a motivated Technician here at SERVPRO of Winston Salem North. She started in the office answering the phones almost a year ago and when the opportunity to go into the field became available, she wasted no time at all signing up for the transfer. Ashley is quick to offer assistance on any job.

John Brown

John Brown

John Brown is our newest technician. While he is new to SERVPRO he is not new to the family. His tireless and methodical work ethic is amazing. He brings a dynamic sense of accomplishment to any jobsite and is a welcome addition to this team.

Cruz Perez

Cruz Perez

A technician with a drive and a determination to excel any other in this league. Cruz's attitude extraordinaire is contagious. When he is on the job you can expect greatness. 

Liz Artz

Liz Artz

Liz is our office assistant. She is a breath of fresh air when you call this franchise during a disaster.  We are so thankful to have this woman. You will speak to her more than likely when you call the office. Her energetic attitude and positive voice will signal to all that We are always HERE TO HELP. She verifies our schedules and calls clients to inform them of such. She coordinates many moving parts and without her, we would grind to a halt.