They have over 11 years experience in the Industry. They also have Many certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water damage Restoration, Fire/Smoke Restoration, Odor Control, Applied Structural drying, carpet cleaning, Lead-Based Paint Activities and renovation, Rug Cleaning technician and Upholstery & Fabric Cleaning Technician. We are a IICRC Certified Firm along with OSHA. We also have our entire staff Certified in the Employee Certification Training program.
Sandy Smith Office Manager
Sandy has grown with our company for the past 7 years and has been a large part of that growth. She is smart, dependable, loyal, and on point. Sandy has earned her IICRC Water Removal Technician certification from the Institute of Inspection Cleaning and Restoration Certification, as well as boasting 25+ years in Office Management/Customer Service experience, she is a super star at SERVPRO of Winston Salem North, and we are very blessed to have her. Sandy knows a little bit about everything and a lot about most things. If you have a question, she will find that answer. SERVPRO of Winston Salem North takes pride in having Sandy as a valuable and important part of our management team.
Sales and Marketing Manager
Vince Willis has over 15 years experience. Served in the United States Navy Proudly for 10 years, taking him all over the world. His hearty laugh and quick wit will make most disasters melt away. He understands the position you are in during troubling times and tries to expedite the process wherever possible.
Zach Willis has a working knowledge of how various materials are affected by water, mold, fire, smoke and other damaging elements. He has attended and received (WRT) Water Removal Technician certification and (AMRT) Antimicrobial Removal Technician from the Institute of Inspection Cleaning and Restoration Certification (IICRC) and will be attending future classes. Zach is a natural leader among people and he inspires a top notch work ethic from the crews. He is an asset to the team. His problem solving skills challenge those working with him to be that next level professional.
Office Administrative Assistant
Liz is a breath of fresh air when you call this franchise during a disaster. She is going to the very first voice you hear, and listen to, as she gathers all the information necessary to start putting your home and life back together again. Her energetic attitude and positive voice is a signal to all that we are always HERE TO HELP. Almost everything from people to paperwork will file thru her office, and she always makes sure it ends up in the right location.
Sales and Marketing Representative
April is our Social Media and Marketing Events Specialist. Master of our Memes and Photoshop Extraordinaire. She spends her weekends enjoying Downtown Winston-Salem and everything that it has to offer. She’s also a Greater Mt. Airy Chamber of Commerce Ambassador, and a member of the Winston Salem Jaycees.
Clayton has attended and received (WRT) Water Removal Technician certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC), and is currently enrolled in the (CCT) Carpet Cleaning Technician. He has proven to be an excellent addition to our team. Eager to please, makes Clayton an asset when it comes to Customer Service. A Graduate of R.J. Reynolds High School and a Former RJR Demon Football player, he spends his weekends relaxing with his family and watching football.
Savannah has recently become our newest Crew Chief. She has attended and received Water Removal Technician certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC). Her tireless efforts and attention to detail has set her above the rest as she works to give our customers the absolute best experience she can. On her off days Savannah loves taking her dogs, Rex & Hank, out to the dog parks to play. She has dedicated her spare time to helping numerous foster and animal rescue groups find new homes for lost or abandoned animals.
Chris holds his (WRT) Water Removal Technician from The Institute of Inspection Cleaning and Restoration Certification (IICRC). As a Veteran of the Armed Services, Chris knows the value of paying attention to detail and the purpose of being mission ready. He has been a loyal employee of our franchise for almost 2 years.
Roy has been with the company around 2 years and has proven to be the best at everything he does. Master of many trades, he has excelled at any task given. He tirelessly works to keep our office and warehouse in tip top shape and SERVPRO Clean. He enjoys watching TV and hanging out with his friends and family in his spare time.
Damion is one of our Lead Technicians. He is detail oriented and SERVPRO ready, at all times. He has been an asset and great team player, as he grows his skills with our SERVPRO family. He enjoys riding his Motorcycle with his club in his spare time. He will be attending IICRC classes soon.
Ryan is one of our Lead Technicians. He is from Mount Airy, NC. He is (WRT) Water Damage Restoration Technician Certified from (IICRC) The Institute of Inspection Cleaning and Restoration Certification. You can find Ryan on a starry night looking through his telescope at the distant galaxies pondering the mysteries of the universe and how it all relates to the way water travels through different materials.
Jason Weaver is the newest member of SERVPRO Winston Salem North. He is a graduate of Western Guilford High School, and newly engaged to his fiancé Zoe and expecting a new bundle of joy to add to their growing family! He has impressed everyone with his tireless work ethic and attention to detail.
Michael Sparrow has been a breath of fresh air to Team Blaze. When not learning everything and anything he can about his job. He spends his time being an avid traveler. His friends describe him as an incurable freelance creator, artist and certified website buff. Michael is a vicarious reader, you might find the works of Poe or Dante in his backpack.
Anne is our newest technician. She specializes in those fine detailed cleaning jobs. She is quickly learning the SERVPRO way and is adapting to its ever changing life. Anne is a New Englander by birth and if you listen closely, you can still hear a Bostonian Accent. She is the mother of 7. When you see her on your job, rest assured that it will be done to an exactness.
Gerald is an essential Jack of All Trades for the Reconstruction Crew. His years of expertise and knowledge have made him a exceptionally skilled tradesmen, and a valuable asset to our SERVPRO Team. Always willing to learn and hone his craft, he has always risen to the challenge of our company motto "Like it never even happened."
Brando is responsible for ensuring that everything goes smoothly at our reconstruction sites. He is an essential point of contact between our Head Foreman and our on site technicians. His cheerful personality and strong work ethic has served him well in this position. Always smiling and ready to lend a helping hand, he is always willing to teach our new reconstruction technicians, anything they might need to know.
When one meets Wesley, a few things come to mind, Travel buff. Unapologetic web fanatic. Reader. Gamer. Total thinker. Tv advocate. General creator. He has extensive knowledge of carpentry and a master craftsman in his field. He is excited to be entering the SERVPRO Ready Team, and can't wait to see what the future will hold.
Honorary Crew Members ; The Carolina Thunderbirds
Founded in August of 2016, the Thunderbirds officially hit home ice on Friday, Oct. 3rd as a sell out crowd of 3,050 watched their team beat the North Shore Knights by a score of 3-2. The next night, the T-Birds won, 9-5 in front of close to 2,000 fans. The Thunderbirds are the furthest southern team in the Federal Hockey League.
Taking Home the Commissioner's Cup in 2018, We've made the whole Carolina Thunderbirds Team and Family honorary crew members and hope to see them at every home game this year.