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Forsyth Humane Society and SERVPRO of Winston-Salem North's Adoptable Pet of the Week

8/20/2019 (Permalink)

Sweet Chris at his Photoshoot

Forsyth Humane Society and SERVPRO of Winston-Salem North's Adoptable Pet of the Week

As a Locally Owned and Operated business, SERVPRO of Winston-Salem North was looking for a wonderful way to give back to our community Nothing says more about our community, then they way we treat those below and around us. 

This week we’re all about CAT-Attitude, and Without further Ado Here is Chris!

Chris is a Grey and White Domestic Medium Hair Kitten. He loves to Curl up around your shoulders and purr away. He’s at an age that he’ll be an ideal family addition. He’s still young and growing, so it’ll be easy to introduce him to kids and other household pets. I remember when my family brought home my first pet, and we grew up together. Let Chris be your children's new best friend!

Domestic Medium Hair
Sex: Male
Age: 0 Years 3 Months
Weight: 4.1 lbs
Location: Country Club Adoption Cat, 10

When to Call a Professional.

8/15/2019 (Permalink)

The Crew Cleaning up some floor Glue

"IF I could turn back time" or even Hindsight is 20/20, either way, My DIY is now a HEADACHE.

I moved back into Winston-Salem around 4 years ago, and I had my heart set on a fixer-upper. I was unfazed by the Red, White and Blue kitchen color scheme, and the water damage that has occurred from 90 years worth of wear and tear. My home was built during the Great 12 Day Ardmore Scandal of 1925.  It didn't bother me in the slightest. In fact, my kitchen still has the large bathtub sized porcelain sink that was installed the year it was built. It's so beautiful, but please , just don't look down.  The flooring has seen better days. Actually, the flooring saw better days 50 years ago. I would soon learn that about every 10-15 years, the new owners or renters of the home would just lay down another layer of flooring. They would install new baseboards. They would paint and call it a day.

It all started with an idea and some YouTube videos. They make it look so easy. Well there is a reason they make it look so easy. It's because they have done it over and over, exactly like the professional flooring installer they are. 

I was determined for this flooring to go, and YouTube told me I could do it. DIY, hear me roar, I could fix anything.  I was prepared and ready, I watched countless videos. I went to Lowes and Home Depot and bought supplies. I was like a kid in a candy store. I rationalized the price of different things and equipment to myself. Of course, I needed that Tile and Vinyl cutter. I most certainly need that professional heat gun. These items were pricey, but I would use them later, or so I told myself. 

Where it all went wrong

Day 1. Heat guns and my own hair dryer were brought out. I had to peel that first layer of vinyl back.  Only to see another layer. No big deal, I was told this was common in older homes. Let's do the next layer.  Then the next layer. By the 3rd layer, I was slightly confused but still determined. YouTube was my friend, it wouldn't lie to me. I Googled it again, how many layers of flooring can a house have.  That's when some Red Flags appeared. Asbestos! I wasn't painting, I wasn't doing anything crazy like that, why would I have to be concerned about Asbestos.  Well, Asbestos was one of the best glue additives for floors until it was outlawed in 1973. Asbestos is one of the leading causes of Mesothelioma and COPD.  FULL STOP. No more peeling up flooring. It was a big RED reminder that I was not in fact a professional, and I wasn't prepared for something like that. YouTube didn't warn me at all. I could have exposed myself and my kids to some pretty harmful chemicals, had I just kept going with my 'can do attitude'.  

Slightly started, but unfazed, I decided to continue on. The floor was pretty level and it decided we'd just put the new flooring down. We had removed the nasty first thru 4th layer. I figured we were close to the bottom layer anyways. It was time to prep, that's when we started really looking close to the bottom half of all the drywall. Only to realize, oh wait, this isn't normal drywall. I have Plaster Walls. Behind these walls lurked a nasty secret. Each and every time they got wet, the frame behind it would swell, and then the outward plaster would crack. Each layer of flooring has essentially hidden the bottom of the walls, until I brought it out to show the world. I was done. I was defeated. My DIY is now a Disaster.  Tail firmly planted between my legs. I have turned around, and decided to find someone professional to take over.

Now don't get me wrong. I'm all about DIY. I will still fix my own sink when it's leaky. I installed new lamps and light fixtures. I am determined to build a new deck out back. There are some things, that YouTube, Google, and a Good Book, can help you accomplish. I learned an expensive lesson, that sometimes professionals are going to be the first step. The flooring expert would have known my home was old , and expected to find asbestos. Plaster walls are a lost art, and finding a Craftsman to fix them will take me a while. I can rent machines. I can buy the materials. I can just go for it, and hope for the best. The Wonderful Professionals at SERVPRO of Winston-Salem North, have one thing that I cannot put a price on. It's EXPERIENCE. They could have walked right into my home and with a quick inspection, would have seen my water damage. There's a time for DIY, and there's a time to pick up the phone and call for help.

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#winstonsalem #wsnc #DTWS 

SERVPRO of Winston-Salem North's Adoptable Pet of the Week

8/9/2019 (Permalink)

Tootsie and her flowers

Forsyth Humane Society and SERVPRO of Winston-Salem North's Adoptable Pet of the Week

As a Locally Owned and Operated business, SERVPRO of Winston-Salem North was looking for a wonderful way to give back to our community.  I spent a fabulous afternoon at Forsyth Humane Society on Country Club rd in Winston-Salem, NC.  They have recently taken over the Day to Day operations of Forsyth County Animal Control. With that Transition, they have started a goal of a 90% Save Rate. Nothing says more about our community, then they way we treat those below and around us. 

Here in the office, we've chosen to start this weekly even with a Very Special Senior Dog. 

Tootsie is such a sweetheart. She loves attention and short walks and has the best quirky smile! Tootsie would love nothing more than to cuddle up next to you on your couch and be your best buddy! She's been at the shelter for far longer than we'd like her to be, and I hope you can find it in your heart to visit her. Let's Find this Wonderful Senior a Loving home!


Mixed Breed (Large)/Mix

Sex: Female

Age: 11 Years 4 Months

Weight: 68.8 lbs

Tootsie does need to be the only dog in your home.

Location: 4881 Country Club Adoption Center , Country Club Rd. Winston- Salem, NC 27104

After Disaster Strikes

8/7/2019 (Permalink)

Moldy Bathroom Dry Wall from a Faulty Main Supply Line

What kind of damage can water really do?

You probably just had an amazing vacation, let's pretend Hawaii because I've always wanted to go there. You just spent two weeks in the fun and sun in Honolulu. Blissfully listening to the water as the waves crash around you. Unbeknownst to you, your house has also been listening to the steady, Drip Drip Drip of a faulty main supply line to the upstairs bathroom toilet. Two weeks of dripping water can cause quite a bit of damage to its surroundings. I visited a home today, where this exact scenario has already taken place.

Quick rundown of damages

  1. Bathroom Floor, wet and moldy down to the plywood flooring
  2. Bathroom Linen Closet / Extra Storage , Everything inside was COVERED in various molds
  3. Drywall, every bit of drywall and baseboards in the bathroom were wet and soggy.
  4. Master bedroom, Carpet and flooring all wet and moldy
  5. Downstairs Dining room, because of being underneath the upstairs master bathroom, it sustained water and mold damage to the ceiling, wall and flooring.
  6. Finished Basement, the water made it thru 2 other floors and ruined the ceiling and wall underneath the dining room.
  7. All of the Insulation, Drywall, Flooring will need to be removed and replaced from the effected rooms.
  8. Mold had sprouted in just about every room, and the HVAC system was just covered in it.

Water is a force of nature

All that damage from  a steady drip of water over a span of 2 weeks. Coming home from paradise, to a disaster like this is pretty heart breaking. You will not be able to stay in your home, It could be quite hazardous to your health.  The floor and walls could be structurally unsound. This extensive project is not for the faint of heart, and would be way more than a typical weekend DIY project.  Lucky for you, SERVPRO of Winston-Salem North is on call 24/7 and We are the WATER and MOLD Specialist in the area. We will make it "Like It Never Even Happened", so that you can go back to those blissful memories of that wonderful vacation you took.

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#winstonsalem #wsnc #DTWS #flooding #water


Are you and your rain gutters prepared?

8/5/2019 (Permalink)

Clogged Rain Gutters

It’s August!

Summer is winding down, kids are going back to school, the bugs are finally abating. August also means , at least for us in the triad anyways, Hurricane season is really getting started.  We might not be on the coast, but we will still receive quite a bit of rain,  and inclement weather from the spin off of the storms. 

An ounce of prevention

Here is your reminder, just in case you might need one. That the gutters have been just hanging out and working hard all summer, are probably full of bird nests, leaves, twigs, and debris. I found a bunch of Nerf Darts in mine, the joys of having a house full of little boys.  While those gutters might be working now, are they prepared for the onslaught of a Hurricane force rainstorm? While the weather is still somewhat tolerable, go ahead and get them cleaned out.  

Gutters are one of your first lines of defense

One of the leading causes of Roof and Water Damage is simply water piling up , pooling, and spilling out of your house’s rain gutters. This is an issue that you probably will not notice until it has become a bigger problem. I know, that I'm not up in my attic daily and wouldn't see the ever growing water stain, until it reaches the ceiling above my bed. That would be if I am lucky, maybe that water took another route and went down the wall and into the insulation. Where there is a water source, there will eventually be mold. It will quickly escalate and become a headache. So don’t forget to clean those RAIN GUTTERS! Go ahead and trim those trees and bushes back while you are up there.  

Keeping it rock solid

Once that roof is taken care of, you should turn your attention to the foundation. The most critical roles gutters play is channeling water around and away from your home.  If there is something blocking the bottom downspouts, then the water will have nowhere to go and pool around your foundation and landscaping.  Home Foundations are what you have built your hopes and dreams upon.  excessive water around it might cause it to leak, shift, crack, or even sink into the surrounding surface.  A house’s structural integrity depends on a solid foundation.  I’ve got to make sure and mention that you’ll also want to watch where the water is running to, is it heading straight for your sidewalk into your home, is it settling in your flowerbeds.  Make sure to note and correct any areas that water might be pooling unnecessarily.

What if it’s too late?

While cleaning up those gutters and checking your downspouts, make sure to keep a look out for damage that might have already happened.  Home maintenance is an easy and quick task, but once an issue does arise, it might be with your roof or basement, calling a professional is always worth it.  I know we are in a DIY climate, but the Roof over your head, and the Foundation of your home are critical structures designed to keep everything else in your house safe and sound.  Call us today, and we’ll happily come out and check these things over with you, and help your home on it’s way to recovery, Like It Never Even Happened! 

How to clean rain gutters

2019 Hurricane Season

Bob Vila ; The Truth about Gutters

#winstonsalem #wsnc #raingutters #gutterrepair #hurricane #hurricaneseason #DTWS #flooding 

What is Mold?

7/24/2019 (Permalink)

Here you can see mold colonies forming in the corner of a home.

Mold is a part of the environment and can be found almost anywhere that moisture and oxygen are. Mold needs water to grow. Anytime you have excessive moisture in your home, you run the risk of mold growth happening. Especially if the moisture is from an undetected or unnoticed source. 
Mold grows on organic material such as Wood, Paper, Carpet, Insulation and Food. Mold spores can grow within 24-48 hours, so make sure you take control of the excess moisture right away. You want to try and keep your humidity level between 30-50% in your home, but definitely less than 60%. 
Mold can cause health issues, particularly harmful to children and the elderly.
Mold spreads by producing tiny microscopic spores that are transported through the air by wind movement. Just walking by can create enough of a breeze to move the spores. 

According to the EPA, here are the Top Ten Things you should know about Mold:

  1. Potential health effects.
  2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
  3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
  4. Fix the source of the water problem or leak to prevent mold growth.
  5. Reduce indoor humidity (to 30-60% ) to decrease mold growth by: venting bathrooms, dryers, and other moisture-generating sources to the outside; using air conditioners and de-humidifiers; increasing ventilation; and using exhaust fans whenever cooking, dishwashing, and cleaning.
  6. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
  7. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
  8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
  9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
  10. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods

Appliances can Reek Havoc on your Home

7/24/2019 (Permalink)

Inexpensive part causes costly repairs.

It's a gorgeous day out, the breeze is light and the sun is warm. You think to yourself what a great day to get out for a drive or a ride. So you pack a day bag and head out the door on an adventure.  What an awesome time you had out on the road and now you arrive back home. Walking through the door you hear that unmistakable slish slosh noise of water on the floor. OHHH NOOO!!!  Where is all this water coming from? You look around and discover it is coming from under the refrigerator. As you investigate some more it turns out that it is a relay valve that cuts the water on and off as needed for either the ice maker or the cold water dispenser. It worked fine this morning when you refilled your Travel Cup with Ice Water. Check out this article from Consumer Reports

Most Common Appliance Problems and Repairs

Are you Traveling this Summer???

5/23/2019 (Permalink)

Don't let your home safety ruin your day in the Park.

Are you joining the 40 million people this weekend for Memorial Day? Have you prepared your home to remain safe while you are away?

The New York Times has some nice ideas on how to protect your home while on vacation.

Here are some of them:

To fully enjoy your trip, plan appropriate home security and maintenance with this checklist.

Inside the house

  • Set timers on interior lights. This goes a long way in deterring burglars, who often look for crimes of opportunity. Don't allow your house to appear as if no one is home.
  • Prevent power surges. You never know if a power surge can occur, so be prepared. Disconnect the computer, TV, stereo, and other electronics, or make sure they are plugged safely into a surge protector.
  • Don't make telltale status updates. Never broadcast your location on Facebook or Twitter. Even if you think that it's only your friends or colleagues viewing your online profiles, it's safest not to leave any sort of opening for a possible burglar.
  • Alert your alarm company. If you have an automatic security system in place, call your representative, announcing you'll be away from home for an extended period of time. Make sure the alarm is set properly when you leave.
  • Secure valuables. If you don't already have your jewelry or other valuables in a safe deposit box, now might be the time to do so. Doing this also ensures that you don't leave out anything valuable in plain sight that a burglar might be able to see from a window.
  • Set the HVAC. Set a programmable thermostat to lower your heat or air conditioning usage and remember to change the thermostat's battery.
  • Protect your pipes. Make sure pipes in vulnerable areas such as attics, basements, and crawlspaces are insulated. In unusually cold weather, set your thermostat at 55 degrees or above. Ask a neighbor or trusted friend to stop by and check on the house and periodically turn on the faucets to ensure the pipes don't freeze.
  • It might seem obvious, but double-check just to be sure. Lock all doors and windows. 

Outside the house

  • Arrange for lawn care. Have your landscaping tended to by a friendly neighbor or local service. Before you leave, trim tree branches that might allow access to a climbing burglar.
  • Stop newspapers and mail. Stop mail and newspaper deliveries, or have them regularly picked up by a neighbor. Again, you don't want to easily clue in a burglar to your absence by the mounting newspapers on your doorstep.
  • Plan some exterior lighting. Set these lights on timers as well, to deter burglars.
  • Don't leave spare keys outdoors. Collect any hidden spare keys from around the exterior of your home. Remember, burglars know the most popular hiding places, like beneath mats and in potted plants.
  • Lock the garage. Even if there is no entrance to your house from the garage, there's still a chance for numerous things to be stolen. Secure the door and any entrances to the garage.

What To Do About Smoke and Soot Residue From Fire Damage.

2/28/2019 (Permalink)

Follow these Safety Tips!!!

While your carport might have open sides, smoke and soot from cooking out in your Triad home's add-on can accumulate. Fires are also possible when flammable liquids placed in storage come in contact with hot coals from the grill.

We help homeowners in Winston Salem deal with fire damage and how it affects their properties of many different kinds. Soot and residue from smoke, as well as charred areas, and the subsequent odors that linger can all make your home less comfortable for you and less inviting for guests. Getting these areas clean again requires the use of a ladder and working overhead with special agents hat strip surfaces of greasy soot without damaging the structure.

Instead of doing this yourself and spending a weekend laboring away at detailing every nook and cranny, SERVPRO recommends having skilled professionals perform the work. We do this type of work regularly and can save you the hassle of a 'lost weekend' that you could most likely put to better use.

We use specially formulated in-house cleaning agents that break soot and other greasy substances down and make them easier to wipe away without leaving a residue or streaks. The towels we use add to the cleansers' effectiveness and make our work incredibly efficient. Your carport can feel new again, “Like it never even happened.” by the time we finish.

When your tools, sporting equipment, and furniture your carport covers also feel grimy, we can get these cleaned up. The cleaning we do can produce such effective results, the odors you might have noticed disappear along with the soot. Everything looks and smells better after a thorough cleaning with SERVPRO's specialists.

SERVPRO of Winston Salem North can help restore your carport and any other area of your home affected by fire damage. We're ready to answer your call and give you the answers you need. Call our 24-hour emergency services line, (336) 744-5104, any day of the year.

Clean Up Services

1/16/2019 (Permalink)

We are recognized as a leading fire and water cleanup restoration provider by hundreds of insurance companies nationwide. SERVPRO of Winston-Salem North offers fast, reliable bio hazard and crime scene cleanup and restoration services to residential and commercial property owners too.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Winston-Salem North technicians are trained to safely and effectively remove bio hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, we help turn unsafe environments into clean, safe homes and offices can help with:

-Blood Borne Pathogens

-Methamphetamine Labs

-Crime Scene Residues


-Sewage Backups

-Black Water Intrusions

-Mold Mitigation and Remediation

We never wish these situations on anyone but we are always here when you need us. Call SERVPRO of Winston-Salem North today. 336-744-5104