Recent Posts

Never invite a Tree to a house party, They will never Leaf.

1/13/2020 (Permalink)

Fallen Trees across Roads and Power Lines PHOTO from WSJournal.com Fallen Tree blocking Old Vineyard Rd.

What to do when a tree falls on your home. 

  1.  Evacuate the home.
    • Whenever a large branch or tree falls on a home it may have compromised the structural integrity of your home
  2. Call 911 or a non emergency line if there are no medical emergencies
    • For the city of WSNC 
      • Police & Fire (336) 773-7700
         
    • For the city of Pilot Mountain
      • Police (336) 368-4725
      • Fire (336) 368-4646
    • For the city of Mount Airy
      • Police (336) 786-3535
      • Fire (336) 786-3570
  3. Contact your insurance company
  4. Call SERVPRO of Winston-Salem North
    • 1105 Fairchild Road
      Winston Salem, NC 27501
      Phone: (336) 744-5104
      Email: sp9743@yahoo.com

If you don't like the Weather in North Carolina, give it 15 minutes, it'll change.  So, when that bomb cyclone in the Midwest turns into a tornado or micro-burst rain event in our town, turn to the professionals.  The experienced team of SERVPRO of Winston-Salem North is available to respond 24/7 to any weather related emergencies. Located blocks away from US-52, our team can quickly respond to any part of the county, making us truly FASTER TO THE DISASTER. Whether it's a flood in Sherwood Forest or a fire in City View,  our highly trained technicians along with our specialized equipment can handle any job So, when storm damage strikes choose Winston-Salem's locally owned SERVPRO of Winston-Salem North.  When disaster strikes, We’re are Here to Help®

When we built this business, we broke the mold that made us.

1/6/2020 (Permalink)

white dry wall with green fuzzy mold spores covering it Mold only needs 24 hours to start reawakening, please don't delay and call us today!

Benign and Hazardous Mold Spores exist everywhere in our home environment. They also never truly die on their own. While you might get all the water up and dry the room out, without proper treatment, the mold will return as soon as any water enters their atmosphere. If your house suddenly gets humid from cooking a bunch of food, or just a nice day with the windows open, water will return and the mold will start growing again. 

To understand why mold is so hard to get rid, think of it like a tree. The mold you see on the surface is the branches and leaves, but underneath is a long branch and lots of roots going into your porous surfaces. When we come to treat mold, we do not simply wipe it away. We use a Patented Sporicidin product that not only works on the surface but penetrates the mold down to its root system. This is why bleach is so ineffective at treating mold; it is a surface cleaner and unable to penetrate the root system and fully remove the entire organism.

Most people will wipe it down and call it a day, and return to find the mold has spread again. We suggest giving SERVPRO of Winston Salem North a quick call, so that we can come out and asses the issues. We will be able to locate the water source and take samples. That way we can find out how to successfully remove your mold issue and fix your water damage. 

Read more about Water Damage in our Blogs

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

SERVPRO of Winston Salem North

1105 Fairchild Rd. 
Winston Salem, NC 27105
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

Best Places to Sled in Winston Salem

12/24/2019 (Permalink)

crystal white snow covering tree branches at salem lake A view of Salem Lake after the 2013 Christmas Snow Storm that dropped 4-6 inches of snow. Photo from WSJournal Now

Where to Sled in W-S

Just about every neighborhood has one—that legendary sledding hill that brings out the young and young at heart. The following is a look at a few reader-recommended sledding spots in Winston-Salem.

  • The hill behind Wiley Middle School
  • The streets of West End (esp. Pilot View St.)
  • The soapbox derby track at Hobby Park
  • Hole No. 7 at Wilshire Golf Course
  • The slope in front of Worrell Hall (WFU campus)
  • Sherwood Forest Elementary
  • Redeemer Presbyterian Church
  • Washington Park Dinosaur Playground
  • The little race track at Hobby Park
  • Wake Forest Football Stadium (behind the scoreboard)
  • Whitaker Elementary on Buena Vista

List Courtesy of Winston Salem Journal Now & Official Subreddit of Winston Salem

Read more about Storm Damage in Winston Salem

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North
4994 Indiana Ave. Ste B
Winston Salem, NC 27106-2810
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

Employee of the Month. January 2020

12/17/2019 (Permalink)

White Family Posing for Group Photo Brian & Tanya Carlson Owners of SERVPRO of Winston Salem North

Tanya and Brian Carlson, owners of SERVPRO of Winston Salem North, graduated from Columbus State University. Brian with a Bachelor of Science and Tanya received a Bachelor of the Arts in Education. In 2009, after a few years in their respective fields, they loaded their 2 children into the car and moved to Winston Salem, North Carolina. 

On little more than perseverance, dedication and a working knowledge of the "Drying Science," they opened the doors to SERVPRO of Winston Salem North. Over the years, through various resources available at SERVPRO Headquarters, mentoring programs from the trainer ship, and a multitude of classes from the IICRC, Institute of Inspection, Cleaning and Restoration Certification, hard work and due diligence improved their ability to serve the community in the restoration field. A dynamic team would follow. 

Tanya and Brian, a wife and husband team, laid the groundwork for what would truly become a family business. Our office assistant and a production technician are wife and husband, the sales manager has two sons working here, a production technician and the sales manager both served on active duty in the military in combat roles, making them brothers-in-arms and three of our helpers are related to one another. So when we come to your house and say that we will treat you like family, it is not an exaggeration. Our small business continues to break goals and grow at an alarming pace and it is directly related to the work environment we foster as well as the team work oriented goals we strive towards. 

Solidifying their roots, The Carlson's oldest daughter became a Spartan this year as she attends UNCG. Brian and Tanya hope to instill in their clients that when SERVPRO of Winston Salem North come to your house, just like a Spartan, we will fight for your house. To get it back to "Like it never even happened."  The mitigation of fire, smoke, water damage, mold and biohazard is what we do, and we do it professionally with a highly motivated, trained, and specialized team.  We can even have our restoration experts complete the repairs of your residential or commercial property. 

Winston Salem's Bio Hazard Experts

12/17/2019 (Permalink)

red and blue flashing lights, with yellow caution tape blocking off crime scene Winston Salem's Best Crime Scene Clean up Specialists

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Winston Salem North is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices. 

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Biohazard Cleanup Services?
Call Us Today – (336) 744-5104

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Winston Salem North Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

SERVPRO of Winston Salem North proudly serves Winston Salem and surrounding areas.

Winter Weather in Winston Salem

12/16/2019 (Permalink)

snow covered and ice covered streets in winston salem Winston Salem Covered in Snow and Ice photo by https://lostvestige.wordpress.com/

Types of Winter Precipitation We Can Expect In Winston Salem

  • Cold Rain
    If precipitation falls through a large depth of the atmosphere frozen but encounters a relatively deep layer of above freezing air at the surface, then the frozen precipitation may completely melt and have no opportunity to refreeze. Thus, what traveled almost the entire trip to the ground as snow may end up falling as a cold rain instead of anything frozen or freezing
  • Snow
    Precipitation begins as snow and if it doesn’t encounter any layers of air that are above freezing before reaching the ground, it will fall to the surface in the form of snow.
  • Sleet
    If the snowflakes encounter a shallow layer of warm, above freezing air with below freezing air through the rest of the column, then it will partially melt and refreeze into a sleet pellet before reaching the ground.
  • Freezing Rain
    If the snow falls into a deep layer of above freezing air with only a shallow layer of below freezing air located at the surface, (which is often the case with cold air damming,) then the liquid droplets will freeze on contact with any objects (such as trees, power lines, and roads) at the surface that are below freezing.

The next two are possible but historically unlikely, but we are seeing them more and more in Winston Salem.

  • Blizzards
    Dangerous winter storms that are a combination of blowing snow and wind resulting in very low visibility. While heavy snowfalls and severe cold often accompany blizzards, they are not required. Sometimes strong winds pick up snow that has already fallen, creating a ground blizzard.
  • Ice Storm
    a storm which results in the accumulation of at least .25” of ice on exposed surfaces. They create hazardous driving and walking conditions. Tree branches and powerlines can easily snap under the weight of the ice.

Read more about Storm Damage in Winston Salem

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North
4994 Indiana Ave. Ste B
Winston Salem, NC 27106-2810
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

How Does Ice Burst Water Pipes?

12/12/2019 (Permalink)

2 Hydrogen Atoms and 1 Oxygen atom forming in hexagonal shape for ice, a lose mass for water, and a vapor for steam. Water in it's three forms.

SCIENCE YEAH!

So most people know that when water freezes it expands. It makes a fool of us all at times. Raise your hand if you have left a soda in the freezer, only to return to an explosion of sticky icy sugar everywhere! 

Water Molecules in a natural state are very fluid, but when it reaches it’s freezing point the molecules take on a hexagon structure. This frozen ice block will expand outwards, along the path of least resistance. As it pushes forward, the pressure starts building. While the water in the pipe will flow back towards the main water line in the street, the water trapped between your faucet and the ice block will have nowhere to escape. Once the pressure is too great, somewhere along the line  it will fail. Pipes that are the most at risk are those in uninsulated or unheated spaces( your garage, your attic, poorly insulated outside walls).

How to Prevent Your Pipes from Bursting in Winter

  • Keep your garage door closed!
  • Open cabinets under the sink and in the bathroom, so that they can be reached by the warm air in your home
  • Insulate pipes
  • On exceptionally cold nights below freezing leave your taps dripping slightly. This might waste a small amount of water, but the wasted water will cost you less than having to replace busted pipes

If your pipes have burst or you notice them leaking, then it’s best to go ahead and turn off the water at your main line.

Then you’ll want to call a plumber, depending on the severity, you’ll also need to call a Water Damage Restoration Company. 

Read more about Water Damage in our Blogs

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

SERVPRO of Winston Salem North

4994 Indiana Ave. Ste B

Winston Salem, NC 27106-2810

Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105

How To Protect Your Home Against Snow and Ice Damage

12/12/2019 (Permalink)

white snow falling around a red and white caution sigh Winter Weather is Here in the Triad

The Triad is in for a blast of wintery weather and we’ve got a quick list of some simple things you can do to protect your home.

    • Sealing up any Drafty Windows and doors
      The natural gaps that occur around windows and doors can make it difficult to keep your house warm. Using caulk or weather stripping to seal these areas will help. In some of the older historic homes of Ardmore and Washington Park, windows may be constructed of single-pane glass and the doors are constructed without modern day insulation. Investing in updating those areas might be something to look at in the future.
  • Protect Water Pipes in Uninsulated Areas
  • Keep that attic cool
    Believe it or not, you should not be heating your attic the same way you heat your home. Snow and Ice Dams can ruin your roofing and lead to all sorts of issues. To keep your attic cool, make sure it is properly ventilated and seal any holes or cracks in your ceiling leading to the attic.
  • Clean out the gutters and downspouts around your home.

Read more about Water Damage in our Blogs

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

SERVPRO of Winston Salem North

4994 Indiana Ave. Ste B
Winston Salem, NC 27106-2810
Phone: (336) 744-5104
Email: sp9743@yahoo.com
Fax Number: (336) 744-5105

Bathroom Exhaust Fans are Catching on FIRE

12/9/2019 (Permalink)

white ceiling with black burned fan Exhaust Fans are the newest leading cause of bathroom fires

I'm sure you haven't even given a thought to your bathroom exhaust fan lately. Most people don't think about it. As long as it works, why be bothered. Unfortunately for most homeowners, it's a ticking time bomb, waiting to go off. 

These fans are not designed to last forever and many are original installs.  Older exhaust fans are not thermally protected. Thermal protection causes the motor to shut off should they seize and overheat. This safety feature was not widely used until the early 1990’s. If you have a bathroom exhaust fan in your home, clean it twice a year.  If it starts to make noises or smells odd, it’s time to replace it.

The most common problem is the fans, which over time build up lint which can cause the motor to overheat and ignite the lint, plastic fan blades and the nearby combustible wood structure. The speed at which the lint builds up is a function of the amount of use and the amount of particulate in the air in which it operates.

More of our blogs on Fire Damage and Safety

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North

4994 Indiana Ave. Ste B

Winston Salem, NC 27106-2810

Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105

We always have a unique solution to any problem.

12/7/2019 (Permalink)

3 story building made of grey granite. brown wood, and black steel beams Modern Solutions for Modern Commercial Buildings.

Every Day we see Fire, Water, and Mold Damage Jobs. Each is unique as no two houses or commercial properties are the same. At each job site we are presented with a new set of challenges to piece your building back together. Some of our more challenging issues usually have to deal with Height. While commercial buildings are expanding at an exponential rate in Winston Salem, they seem to expand UPWARDS the most.
Plumbing issues can happen anywhere, but wouldn't it be just your luck for them to happen on the 3rd floor. We found ourselves in this exact scenario. Not only was it the 3rd floor, but it was 200 ft from each stairway and entry area. We've got tons of hoses to extract water, but not 3 floors worth!
Amazingly the answer was pretty simple for our Production Manager. He ran the hose up to the 3rd floor window of the apartment, where we were mitigating the water. We were able to successfully minimize the inconvenience to the customer. It took a little bit of out of the box thinking to get the job done.