Recent Posts

Are you Traveling this Summer???

5/23/2019 (Permalink)

Community Are you Traveling this Summer??? Don't let your home safety ruin your day in the Park.

Are you joining the 40 million people this weekend for Memorial Day? Have you prepared your home to remain safe while you are away?

The New York Times has some nice ideas on how to protect your home while on vacation.

Here are some of them:

To fully enjoy your trip, plan appropriate home security and maintenance with this checklist.

Inside the house

  • Set timers on interior lights. This goes a long way in deterring burglars, who often look for crimes of opportunity. Don't allow your house to appear as if no one is home.
  • Prevent power surges. You never know if a power surge can occur, so be prepared. Disconnect the computer, TV, stereo, and other electronics, or make sure they are plugged safely into a surge protector.
  • Don't make telltale status updates. Never broadcast your location on Facebook or Twitter. Even if you think that it's only your friends or colleagues viewing your online profiles, it's safest not to leave any sort of opening for a possible burglar.
  • Alert your alarm company. If you have an automatic security system in place, call your representative, announcing you'll be away from home for an extended period of time. Make sure the alarm is set properly when you leave.
  • Secure valuables. If you don't already have your jewelry or other valuables in a safe deposit box, now might be the time to do so. Doing this also ensures that you don't leave out anything valuable in plain sight that a burglar might be able to see from a window.
  • Set the HVAC. Set a programmable thermostat to lower your heat or air conditioning usage and remember to change the thermostat's battery.
  • Protect your pipes. Make sure pipes in vulnerable areas such as attics, basements, and crawlspaces are insulated. In unusually cold weather, set your thermostat at 55 degrees or above. Ask a neighbor or trusted friend to stop by and check on the house and periodically turn on the faucets to ensure the pipes don't freeze.
  • It might seem obvious, but double-check just to be sure. Lock all doors and windows. 

Outside the house

  • Arrange for lawn care. Have your landscaping tended to by a friendly neighbor or local service. Before you leave, trim tree branches that might allow access to a climbing burglar.
  • Stop newspapers and mail. Stop mail and newspaper deliveries, or have them regularly picked up by a neighbor. Again, you don't want to easily clue in a burglar to your absence by the mounting newspapers on your doorstep.
  • Plan some exterior lighting. Set these lights on timers as well, to deter burglars.
  • Don't leave spare keys outdoors. Collect any hidden spare keys from around the exterior of your home. Remember, burglars know the most popular hiding places, like beneath mats and in potted plants.
  • Lock the garage. Even if there is no entrance to your house from the garage, there's still a chance for numerous things to be stolen. Secure the door and any entrances to the garage.



What To Do About Smoke and Soot Residue From Fire Damage.

2/28/2019 (Permalink)

Fire Damage What To Do About Smoke and Soot Residue From Fire Damage. Follow these Safety Tips!!!

While your carport might have open sides, smoke and soot from cooking out in your Triad home's add-on can accumulate. Fires are also possible when flammable liquids placed in storage come in contact with hot coals from the grill.

We help homeowners in Winston Salem deal with fire damage and how it affects their properties of many different kinds. Soot and residue from smoke, as well as charred areas, and the subsequent odors that linger can all make your home less comfortable for you and less inviting for guests. Getting these areas clean again requires the use of a ladder and working overhead with special agents hat strip surfaces of greasy soot without damaging the structure.

Instead of doing this yourself and spending a weekend laboring away at detailing every nook and cranny, SERVPRO recommends having skilled professionals perform the work. We do this type of work regularly and can save you the hassle of a 'lost weekend' that you could most likely put to better use.

We use specially formulated in-house cleaning agents that break soot and other greasy substances down and make them easier to wipe away without leaving a residue or streaks. The towels we use add to the cleansers' effectiveness and make our work incredibly efficient. Your carport can feel new again, “Like it never even happened.” by the time we finish.

When your tools, sporting equipment, and furniture your carport covers also feel grimy, we can get these cleaned up. The cleaning we do can produce such effective results, the odors you might have noticed disappear along with the soot. Everything looks and smells better after a thorough cleaning with SERVPRO's specialists.

SERVPRO of Winston Salem North can help restore your carport and any other area of your home affected by fire damage. We're ready to answer your call and give you the answers you need. Call our 24-hour emergency services line, (336) 744-5104, any day of the year.

Clean Up Services

1/16/2019 (Permalink)

We are recognized as a leading fire and water cleanup restoration provider by hundreds of insurance companies nationwide. SERVPRO of Winston-Salem North offers fast, reliable bio hazard and crime scene cleanup and restoration services to residential and commercial property owners too.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Winston-Salem North technicians are trained to safely and effectively remove bio hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, we help turn unsafe environments into clean, safe homes and offices can help with:

-Blood Borne Pathogens

-Methamphetamine Labs

-Crime Scene Residues

-Vandalism

-Sewage Backups

-Black Water Intrusions

-Mold Mitigation and Remediation

We never wish these situations on anymore but we are always here when you need us. Call SERVPRO of Winston-Salem North today. 336-744-5104

 

Mold Prevention During Winter Months

1/8/2019 (Permalink)

Now that the temperature is dropping, you may start to wonder what you can do to keep your home healthy and prepared for the colder months.  While mold does not occur more frequently in the winter compared to other times of the year in a controlled indoor setting, there are problems to look out for in the colder months that can affect the moisture in your home and cause mold growth.  Common winter problems including frozen pipes and improper insulation can lead to more than simply a cold home. 

Mold can be a scary concept to any homeowner, but here are some steps you can take to prevent mold from growing due to the brisk temperatures.  Ensure that your gutters are clear to help prevent ice from building up and that your dehumidifiers are running in lower levels of your home.  Check that your attic and any pipes in your crawl spaces are insulated to help prevent pipe bursts or condensation.  Following these procedures will keep your home properly insulated and free of mold caused by uncontrolled moisture levels. 

If you have any questions about mold, contact SERVPRO of Winston-Salem North. Our mold remediation experts can handle any size mold disaster.

Protecting Your Business From Flooding

1/3/2019 (Permalink)

At SERVPRO of Winston Salem North, we understand that your business is important to you.  Our restoration professionals work hard to help restore homes and businesses in our local community daily.  We are equipped with the expertise and technology to restore your property from any size disaster.  However, there are steps you can take on your own to prevent damages to your business.

  • Start with a thorough risk analysis. Plan for emergencies and obtain insurance coverage that will cover your business in the event of a flood. Consider any damages to property as well.
  • Pay attention to weather alerts in your area.
  • Ensure that all gutters are inspected and clear of dirt and debris regularly.
  • Install barriers to prevent water from getting inside.
  • Use flood-resistant materials in any new construction to your business.
  • Relocate your files to a safe location, and back them up.

These measures will protect your business in the event of flooding and drastically minimize the damages to your commercial property.  If you experience any flooding or storm damage at your business, contact SERVPRO of Winston Salem North at (336)744-5104.  We can help make your commercial disaster “Like it never even happened."

Dirty Cobwebs??? Not hardly... SOOT WEBS!!!

8/8/2018 (Permalink)

Fire Damage Dirty Cobwebs??? Not hardly... SOOT WEBS!!! These are not SPIDER WEBS. This is known as a soot web. Do not attempt to clean these on your own.

I walked into a clients home the other day and thought WOW... She remarked how she isn't normally a dirty person and that she had just wiped those areas the other day before the fire.

Then I learned that this is a natural reaction by soot. That they make their own webs magnetically. These webs are usually found in corners like spider webs and here’s why. Smoke/soot circulates towards cold, as the air is seeking equilibrium within its environment. These areas tend to be on the perimeter of the ceiling on an outside wall since those walls are cooler. Not only are those areas cooler, but the area near the ceiling is also a low area of concentration.

How cool is that??? I mean I know the fire ain't such a great deal but this part is really neat. Anyways, I thought someone else might find this just as interesting.

PS, don't clean these when a fire happens, it can compound the issue. Leave it to the professionals to get rid of them.

With Torrential Downpours Comes Potential Water Damage

7/25/2018 (Permalink)

Water Damage With Torrential Downpours Comes Potential Water Damage Flooded Basement

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Winston Salem North provides emergency restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Winston Salem North arrives quickly and starts the water extraction process almost immediately. When minutes matter, this immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 336-744-5104

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Winston Salem North

SERVPRO of Winston Salem North specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

INDUSTRY TERMS FOR FIRE DAMAGE

7/10/2018 (Permalink)

When a property experiences a fire, a homeowner or commercial property manager will begin to hear a lot of terms they aren't familiar with. Familiarizing yourself with this vocabulary will help facilitate your understanding of what is happening.

Rest assured that if you should ever need our help, Our Crew will walk you through the process of cleanup and restoration.

Fire Damage:  This is a general term that says a fire was the cause of loss.

Stabilizing the Structure:  This refers to the need to make a structure safe enough for our technicians to begin cleanup and remediation work.  The fire must be completely put out.  It may also include roof tarping, board-up, temporary fencing, and a security guard.

Roof Tarping:  A thick, weatherproof piece of plastic tarping will be attached to the roof to prevent precipitation from entering the building and causing secondary damage.  

Board-Up:  When pieces of board are placed over damaged windows and doors to prevent precipitation from entering the building and also to deter possible break-ins.

Temporary Fencing:  When a temporary fence is installed around the perimeter of the property or highly damaged areas to prevent possible break-ins and keep the general public away from sensitive areas.

Security Guard:  When a structure cannot be immediately stabilized (for example, it’s raining and it’s not safe to tarp the roof), a 24-hour security guard can be hired to protect the property.

Secondary Damage:  A damage that occurred which did not come from the original source.  For example, in a fire damage, the fire is the primary damage.  Secondary damage may come from the water used during firefighting efforts.

Pre-Loss Condition:  Means to put the property back together the way it was before the fire damage. This is the goal of the insurance company when a fire damage occurs.

Smoke Damage:  When smoke particles have embedded themselves in a material, like a wall, clothing, or piece of furniture.  Smoke damage cannot usually be seen, but it can be smelled.  Cleaning and deodorization should take place.

Soot Damage:  When soot has sullied a material.  Soot is produced by the incomplete burning during the fire.  It is acidic and causes damage to materials when it’s not properly or promptly cleaned.  Cleaning and deodorization should take place.

Demolition:  When a material has experienced permanent damage and cannot be cleaned, it is removed and thrown away.

Containment:  When thick plastic is set up in order to isolate the airspace of a room.  This is done so that deodorization techniques can be more effective or to prevent an unaffected area of a property from becoming contaminated.

Air Scrubber:  A machine that cleans the air.  

HEPA Filter: High-Efficiency Particulate Arrestance filter can catch particles as small as 0.3 microns.  This is our filter of choice when using an air scrubber.

Deodorization:  When an item or property is rid of smells caused by the fire damage.

Structural Framing:  The structure of the property, like beams.  If the structure has been damaged, it must be replaced.

Contents:  Anything that is not part of the structure, like furniture.  When affected, contents can either be cleaned on-site or taken back to our cleaning facility.

Textiles:  If you turned the property upside down and everything fell out, the items that fell and did not break are textiles.  These include clothing, shoes, plush animals, etcetera.  When affected, textiles are taken back to our facility for cleaning.

Pack-out / Pack-Back:  When the structure isn’t safe, contents and textiles are moved out of the property and taken to our facilities for cleaning and storage.  They are returned when the property is clean, reconstructed, and safe for inhabitants.  Items may also be delivered to a second location if the owner would like them returned sooner.

Storage:  Items that have been packed-out are stored in our facilities until they can be returned.

HVAC & Duct Work:  Heating, Ventilation, and Air Condition system.  Ducts are the pathways for the cold or warm air to travel around the property.  Many times, the HVAC system needs to be cleaned after a fire damage because smoke has accumulated inside of it.

Emergency READY Profile:  An ERP helps provide a plan of action for a property before any disaster happens.  It provides us your property’s information, like room sizes and types of flooring, so our response is faster, should anything ever happen.  You can fill one out on your own using SERVPRO’s READY Plan website or you can schedule one of our team members to visit your property and fill one out for you at no cost. 

SERVPRO of Winston Salem North has over 10 years of experience remediating water, fire, and mold damage. 

We can be reached 24/7, 365.25 days a year because We are always HERE TO HELP.
336-744-5104

Restoring Your Commercial Property After A Water Damage Event

6/21/2018 (Permalink)

Commercial Restoring Your Commercial Property After A Water Damage Event Trust the Professionals at SERVPRO of Winston Salem North to be YOUR solution.

Flooding and water damage events in Winston Salem commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Call us today at 336-744-5104 with your commercial needs.

SERVPRO has Expanded!!

6/30/2014 (Permalink)

As of May 2014 SERVPRO of Winston Salem North expanded. We are still located at 4994 Indiana Ave Winston Salem, NC 27106, but we are now in Suite A and B. This means our company is growing!! We couldn't have done it with out- #1 our customers and #2 our staff and crew, that provide such excellence in customer service.