Recent Posts

Flood Damage could affect your Winston-Salem Home

1/21/2021 (Permalink)

lightning storm around brick house While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one

Help Us Help You When Flood Damage Descends on Winston-Salem

Our Winston-Salem customers can make a substantial positive impact on the harm flooding can inflict on their home and its contents. Making some changes in how you store items or install systems or appliances can avoid a significant catastrophe if extreme seasonal weather strikes. If you travel or reside in another location for part of the year, establishing a relationship with our team can give you peace of mind even if you are elsewhere when flooding threatens. 

Hurricane season stretches over half the year, and even less intense weather systems can expose your Winston-Salem home to flood damage. Having a personal safety plan for yourself and every member of your family is wise. Extending this concept to preparing for potential damage to your home makes sense. 

Be prepared with the SERVPRO ERP Plan 

SERVPRO of Winston-Salem North offers both business and residential customers the opportunity to collaborate with us to design an individualized Emergency Ready Plan and Profile (ERP). We send an experienced project manager or SMR sales and marketing rep to your home.  While there, we check the layout and evaluate the strengths and vulnerabilities of your storage, utility, and other systems, and more. 

How to “Weather the Storm”

Expect recommendations to make your home and contents less likely to sustain significant flood damage. Moving items to higher ground and clearing the way to shut off and control panels make it easier for us to respond safely to any emergency. As we work with you developing the ERP, we come to a consensus on the best ways to approach a flood in your home. We need to understand your priorities.  We show you how we intend to mitigate and remediate a possible flooding event. 

Contact information is crucial

SERVPRO of Winston-Salem North also suggests you nominate a local contact to act on your behalf if you are unavailable during a flooding event. Even if friends or family are vacationing in your home, it is a good idea to have a preselected point person both you and our team relies upon if a disaster occurs. 

SERVPRO of Winston-Salem North encourages proactivity to our busy customers. To ready yourself and your property or business for flood damage, call (336) 744-5104 to schedule an ERP assessment.

Protecting your business from flooding.

10/1/2020 (Permalink)

house surrounded by flood waters While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one

At SERVPRO of Winston Salem North, we understand that your business is important to you.  Our restoration professionals work hard to help restore homes and businesses in our local community daily.  We are equipped with the expertise and technology to restore your property from any size disaster.  However, there are steps you can take on your own to prevent damages to your business.

  • Start with a thorough risk analysis. Plan for emergencies and obtain insurance coverage that will cover your business in the event of a flood. Consider any damages to property as well.
  • Pay attention to weather alerts in your area.
  • Ensure that all gutters are inspected and clear of dirt and debris regularly.
  • Install barriers to prevent water from getting inside.
  • Use flood-resistant materials in any new construction to your business.
  • Relocate your files to a safe location, and back them up.

These measures will protect your business in the event of flooding and drastically minimize the damages to your commercial property.  

Grease should never go down the drain

10/1/2020 (Permalink)

house surrounded by flood waters While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one

The fats in the grease and oil from your kitchen mix with the other chemicals in the sewers and form nasty conglomerations of chemicals that can build up and block the pipes that take our dirty water to the wastewater treatment plant.

When you pour grease into your sink it's just the beginning of its travels. The grease and oil head down your pipes and into the sewers where they meet up with all the other wastewater from the area. Here is where the nastiness starts.

The fats in the grease get broken down into their component parts — fatty acids and glycerol. These fatty acids bind calcium found in the sewers — created from biological processes including the corrosion of concrete — to create a "soap" compound. While it's called a "soap" because of its chemical composition, this isn't something you'd want to wash yourself with.

When you do accidentally get some grease in your pipes, you can go ahead and wash it out using boiling water and a mixture of vinegar and baking soda.  This will help push it out of your pipes, though it will still be able to coagulate in the main water system.

The best plan is not to let any grease get down the drain if you don't want the sewer coming out of your faucet.

We Are Sanitation and Biohazard Experts

9/30/2020 (Permalink)

Certified: SERVPRO Cleaned shield with franchise information While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one

SERVPRO is Here in your community, and Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home, business, or commercial building, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • High Traffic Areas
  • Required Touch Areas (door knobs, chair backs, etc)
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the corona virus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the corona virus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Winston Salem North

336 744 5104

or EMAIL

sp9743@gmail.com

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Don't be caught by surprise humidity, and mold can still happen in the cold.

9/28/2020 (Permalink)

mold like growth occurring inside drywall compartment While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one.

Now that the temperature is dropping, you may start to wonder what you can do to keep your home healthy and prepared for the colder months. 

While mold like growth may not occur more frequently in the winter compared to other times of the year in a controlled indoor setting, there are problems to look out for in the colder months that can affect the moisture in your home and cause mold-like growth. 

Common winter problems including frozen pipes and improper insulation can lead to more than simply a cold home. 

Mold like growths can be a scary concept to any homeowner, but here are some steps you can take to prevent mold like growth from growing due to the brisk temperatures. 

Ensure that your gutters are clear to help prevent ice from building up and that your dehumidifiers are running in lower levels of your home. 

Check that your attic and any pipes in your crawl spaces are insulated to help prevent pipe bursts or condensation. 

Following these procedures will keep your home properly insulated and free of mold caused by uncontrolled moisture levels. 

If you suspect any mold or mold like growth is happening in your home. We highly suggest you give us a call!

While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North

1105 Fairchild rd,

Winston Salem, NC 27101

Phone: (336) 744-5104

Email: sp9743@yahoo.com

When to Call a professional.

9/23/2020 (Permalink)

3 employees cleaning a living room While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one

"IF I could turn back time" or even Hindsight is 20/20, either way, My DIY is now a HEADACHE.

I moved back into Winston-Salem around 4 years ago, and I had my heart set on a fixer-upper. I was unfazed by the Red, White and Blue kitchen color scheme, and the water damage that had occurred from 90 years' worth of wear and tear. My home was built during the Great 12 Day Ardmore Scandal of 1925.  It didn't bother me in the slightest. In fact, my kitchen still has the large bathtub sized porcelain sink that was installed the year it was built. It's so beautiful, but please, just don't look down.  The flooring has seen better days. Actually, the flooring saw better days 50 years ago. I would soon learn that about every 10-15 years, the new owners or renters of the home would just lay down another layer of flooring. They would install new baseboards. They would paint and call it a day.

It all started with an idea and some YouTube videos. They make it look so easy. Well there is a reason they make it look so easy. It's because they have done it over and over, exactly like the professional flooring installer they are. 

I was determined for this flooring to go, and YouTube told me I could do it. DIY, hear me roar, I could fix anything.  I was prepared and ready, I watched countless videos. I went to Lowes and Home Depot and bought supplies. I was like a kid in a candy store. I rationalized the price of different things and equipment to myself. Of course, I needed that Tile and Vinyl cutter. I most certainly needed that professional heat gun. These items were pricey, but I would use them later, or so I told myself. 

Where it all went wrong.

Day 1. Heat guns and my own hair dryer were brought out. I had to peel that first layer of vinyl back.  Only to see another layer. No big deal, I was told this was common in older homes. Let's do the next layer.  Then the next layer. By the 3rd layer, I was slightly confused but still determined. YouTube was my friend, it wouldn't lie to me. I Googled it again, how many layers of flooring can a house have.  That's when some Red Flags appeared. Asbestos! I wasn't painting, I wasn't doing anything crazy like that, why would I have to be concerned about Asbestos.  Well, Asbestos was one of the best glue additives for floors until it was outlawed in 1973. Asbestos is one of the leading causes of Mesothelioma and COPD.  FULL STOP. No more peeling up flooring. It was a big RED reminder that I was not in fact a professional, and I wasn't prepared for something like that. YouTube didn't warn me at all. I could have exposed myself and my kids to some pretty harmful chemicals, had I just kept going with my 'can do attitude'.  

Slightly started, but unfazed, I decided to continue on. The floor was pretty level and it decided we'd just put the new flooring down. We had removed the nasty first thru 4th layer. I figured we were close to the bottom layer anyways. It was time to prep, that's when we started really looking close to the bottom half of all the drywall. Only to realize, oh wait, this isn't normal drywall. I have Plaster Walls. Behind these walls lurked a nasty secret. Each and every time they got wet, the frame behind it would swell, and then the outward plaster would crack. Each layer of flooring has essentially hidden the bottom of the walls, until I brought it out to show the world. I was done. I was defeated. My DIY is now a Disaster.  Tail firmly planted between my legs. I have turned around, and decided to find someone professional to take over.

Now don't get me wrong. I'm all about DIY. I will still fix my own sink when it's leaky. I installed new lamps and light fixtures. I am determined to build a new deck out back. There are some things that YouTube, Google, and a Good Book can help you accomplish. I learned an expensive lesson, that sometimes professionals are going to be the first step. The flooring expert would have known my home was old , and expected to find asbestos. Plaster walls are a lost art, and finding a Craftsman to fix them will take me awhile. I can rent machines. I can buy the materials. I can just go for it, and hope for the best. The Wonderful Professionals at SERVPRO of Winston-Salem North, have one thing that I cannot put a price on. It's EXPERIENCE. They could have walked right into my home and with a quick inspection, would have seen my water damage. There's a time for DIY, and there's a time to pick up the phone and call for help.

What SERVPRO of Winston Salem North can do for you!

9/23/2020 (Permalink)

3 employees cleaning a living room While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one

Our Top 10 Reasons why you should call SERVPRO of Winston-Salem North

  1. We Get It
    We understand your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.
  2. Qualified
    Our repair and restoration team members have the best training in the industry.  Our results will create a measurable difference for you.
  3. We Respond To You Immediately
    You can reach us 24/7. When a disaster strikes we respond as quickly as possible. 
  4. You’re Part Of Our Team
    We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.
  5. We Use The Latest Technology
    The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow us to restore your property to pre loss condition quickly, reliably, and more effectively.
  6. We Practice The Golden Rule Of Restoration
    "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.
  7. For Claim And Other Purposes, Your Loss Is Itemized
    We can give you an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.
  8. We’ll Help You Prevent Losses, Not Just Deal With Them
    Our Emergency Readiness Plan
    Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses.  Which we provide Free of Charge.
  9. We Handle Any Loss From A Natural Disaster—Big Or Small
    Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.
  10. We’re Approved, Certified, And Experienced
    We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 50 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry.

The Best Biohazard Cleaning Company from Winston Salem

9/23/2020 (Permalink)

employee in plastic hazmat bio containment suit cleaning office chair While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Winston Salem North is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices. 

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Biohazard Cleanup Services?

Call Us Today – (336) 744-5104

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Winston Salem North Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

SERVPRO of Winston Salem North proudly serves Winston Salem, King, Mount Airy, and our local triad area. 

Why SERVPRO for water cleanup

9/23/2020 (Permalink)

employee in plastic hazmat bio containment suit cleaning office chair While we hope you never experience a disaster in your home or business, we do know we are ready to help you restore it in the event of one.

Flooding and water damage events in Winston Salem's commercial properties are often complex with numerous issues that require a knowledgeable and flexible response.

Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area.

In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints.

We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

What can water really do?

9/11/2020 (Permalink)

house surrounded by flood waters While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one

What kind of damage can water really do?

You probably just had an amazing vacation, let's pretend Hawaii because I've always wanted to go there. You just spent two weeks in the fun and sun in Honolulu. Blissfully listening to the water as the waves crash around you. Unbeknownst to you, your house has also been listening to the steady, Drip Drip Drip of a faulty main supply line to the upstairs bathroom toilet. Two weeks of dripping water can cause quite a bit of damage to its surroundings. I visited a home today, where this exact scenario has already taken place.

Quick rundown of damages

  1. Bathroom Floor, wet and moldy down to the plywood flooring
  2. Bathroom Linen Closet / Extra Storage , Everything inside was COVERED in various molds
  3. Drywall, every bit of drywall and baseboards in the bathroom were wet and soggy.
  4. Master bedroom, Carpet and flooring all wet and moldy
  5. Downstairs Dining room, because of being underneath the upstairs master bathroom, it sustained water and mold damage to the ceiling, wall and flooring.
  6. Finished Basement, the water made it through 2 other floors and ruined the ceiling and wall underneath the dining room.
  7. All of the Insulation, Drywall, Flooring will need to be removed and replaced from the affected rooms.
  8. Mold had sprouted in just about every room, and the HVAC system was just covered in it.

Water is a force of nature

All that damage from  a steady drip of water over a span of 2 weeks. Coming home from paradise, to a disaster like this is pretty heartbreaking. You will not be able to stay in your home, It could be quite hazardous to your health.  The floor and walls could be structurally unsound. This extensive project is not for the faint of heart, and would be way more than a typical weekend DIY project.  Lucky for you, SERVPRO of Winston-Salem North is on call 24/7 and We are the WATER and MOLD Specialist in the area. We will make it "Like it never even happened," so that you can go back to those blissful memories of that wonderful vacation you took.

While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one. Just give us a call any time  24/7 we are always here to help.

CLICK TO CONTACT NOW

OR

SERVPRO of Winston Salem North

1105 Fairchild rd,

Winston Salem, NC 27101

Phone: (336) 744-5104

Email: sp9743@yahoo.com

Fax Number: (336) 744-5105