Recent Posts

Why you should call SERVPRO of Winston Salem North for residential fire damage services

10/20/2021 (Permalink)

electrical fire from an outlet While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

Call SERVPRO of Winston Salem North for Residential Fire Damage Services

When you need residential fire damage services, you should contact a locally owned and operated professional that can quickly diagnose the exact nature of your problem and then get right to work on solving it. Fire and smoke are particularly destructive forces that can gut a structure and cause it to be condemned. If your property is suffering from this sort of damage, you may need immediate help to salvage it.

You'll Need a Company That Specializes in Fire Damage Restoration:


After any damage has occurred, you should contact a company immediately for an initial diagnosis. This will then be followed by a team getting directly to work on cleaning up and fully restoring the affected area. Cleanup, removal of debris, neutralization of remaining odors, and purifying of the air can commence quickly to prevent any further health effects that often arise after fire damage. 

Concentrate on Restoration Rather Than Replacement:


The focus of good restoration service should always fixate on restoring your property rather than replacing it. When possible, it's better to isolate quickly and neutralize any issues rather than replace your entire property. Restoration not only costs you less money in the long run, but it also allows you to quickly get back to living your life faster. If parts of the property do need to be completely rebuilt, talk to the company about timelines for the areas that are fixable first, and then concentrate on the areas that need to be entirely redone.

What to Expect From Any Service:

A reputable restoration service will do an immediate assessment of the damage, followed by board-up and tarp service if required. From there, they will remove all affected material and begin airing out and drying the general area. Once all of the debris, smoke, and soot have been eliminated from the area, they can begin restoring your property back to pristine condition.

What to Look For:


It's best to hire a locally owned company that has a focus and connection to your community. You should also ensure that the service personnel you are dealing with are fully qualified, trained, and experienced at diagnosing and solving the problems that affect your property. When you are dealing with severe fire and smoke damage, you want to make sure the company you choose can handle the scope of the project and will help you handle any problems that come up.


SERVPRO of Winston Salem North is a locally owned and operated authority for residential fire damage cleanup and restoration. When fire damage threatens properties in the areas of Winston Salem and the surrounding region, we can help. Contact us now for a prompt response to your fire damage emergency at (336) 744-5104.

What Kind of Content Can Be Saved After a Flood?

10/20/2021 (Permalink)

Storm picture with lightening strike While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

Content Cleaning After Flood Damage

There are many questions that go through your mind after a destructive flood takes hold of your Winston Salem, home. However, one of the most consistent inquiries often relates to the state of your personal belongings and whether or not content cleaning can effectively save them from being removed for good. Here’s a common list of household items that often need to be removed from the home immediately, as well as others that can potentially be saved if black water hasn’t completely consumed the home.

Porous Materials

More often than not, porous materials and furnishings in your home are going to be the most affected by excess water in your living space, simply due to their absorbent nature. Belongings that are most difficult to save include the following:

  • Upholstered furniture
  • Carpets
  • Drapes or curtains
  • Saturated woodwork
  • Artwork or paperwork

While there’s no definitive answer that applies to every situation, the majority of these materials can become the most densely saturated and therefore the hardest to clean and restore. However, the result depends on the extent of the water damage overall and how long it takes for you to contact professional restoration services after an event.

Nonporous Materials

Nonporous belongings, such as anything made of plastic, metal, etc., are often the best for content cleaning purposes. Such materials don’t absorb water, making them easy to simply clean off and restore in no time. Electronics or appliances can become unusable if they’re submerged for a significant amount of time, but the result depends on the severity of the water damage.

The biggest factor in determining the survival of any home furnishings is whether or not dangerous black water has come into play. This mixing of sewage and floodwaters can be far more difficult to clean and can lead to fewer items being salvageable, regardless of their material.

Despite what may initially seem like a lost cause, there’s always a possibility of saving your home’s belongings in Winston Salem. Therefore, content cleaning should always be handled by professional restoration specialists who can do their best to save as much as possible. 

Commercial Fires In Winston Salem

10/20/2021 (Permalink)

electrical fire from an outlet While we hope you never experience a disaster in your commercial business, we do know we are ready to help you restore it in the event of one.

On average, US fire departments respond to a blaze in a building under construction or major renovation every hour and a half. This is according to the National Fire Protection Association.

They point out that these sites are notoriously rife with fuel, including piles of trash and excess building materials. Combine that with no shortage of ignition sources, ranging from heating and cooking equipment to welding and other hot-work activities, as well as the fact that fire protection systems like sprinklers may not yet be active. It can all add up to an environment primed for a devastating fire.

Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity.


Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. If you have a fire emergency, call SERVPRO of Winston Salem North.

The SERVPRO of Winston Salem North is composed of our best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.


SERVPRO of Winston Salem North has the training, experience, and equipment to handle large commercial fire damage emergencies.

Call the Cleanup Team That’s Faster to Any Size Disaster

10/20/2021 (Permalink)

SERVPRO cleaning crew working on cleaning a carpet While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

Imagine it’s 8:00 pm on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room floor, and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

No matter what time of day or night, contact your local SERVPRO of Winston Salem North. We can be onsite within 4 hours to begin drying your building and restoring your contents. The faster the water is removed, the less chance of serious damage to your home or business. Every member of our team is trained and understands how to manage the drying process. By utilizing state-of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damage.

When it is your home or business that is underwater, mitigation cannot wait. You need mitigation to begin immediately. The cost of water damages can increase exponentially with time. Wood floors warp, drywall soaks in moisture and mold develops in hard-to-reach areas of your home or business. So, remember to give your local SERVPRO of Winston Salem North team a call, any time, any day if water damage strikes you or your customers!! We are here to help you!!!

Commercial Biohazard Cleanup

10/12/2021 (Permalink)

commercial business building While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

While owning or managing a commercial building you may have the occasional blood spill, urine, or feces clean-up. SERVPRO of Winston Salem North is trained in biohazard cleanup. These scenarios can happen easily in your place of business. By understanding the reasoning behind professional clean-up or restoration you will potentially save yourself, employees, tenants, or customers much-unneeded stress and potential health risks.

Blood Spills:

Blood spills are typically defined as any amount of blood that has left a body. This can mean a slip and fall with a skin break or possibly a crime scene. Blood spills can pose major safety hazards that can result in disease if not handled by a professional restoration company like SERVPRO. We have the knowledge to restore the area so that they are free of diseases or risks such as hepatitis, HIV, and other blood-borne pathogens. Our work is not complete until we have removed and properly disposed of all the contaminated materials in accordance with state and federal regulations.

Urine and Feces Clean-Up:

Human and animal excrement are considered bio-hazardous materials. Our SERVPRO technicians follow all of the professional safety norms all while utilizing specialized equipment and training protocols. If left untreated or treated poorly yourself, employees, tenants, or customers may be subjected to disease or viruses such as hepatitis A, E.coli, rotavirus, and norovirus. All of which can be easily avoided by calling in a biohazard professional such as SERVPRO.

If your building has had a blood spill or other bodily fluid issue please call us today at (336)744-5014

Prepare For Floods and Storm Damage

10/7/2021 (Permalink)

Storm picture with lightning strike While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

Unfortunately, the likelihood of floods is increasing across the U.S., even in areas that aren’t usually prone to excess water. But the fact remains that if rain is possible, so are floods.

A flood officially occurs when two or more acres, or two or more properties, have been partially or completely inundated with water.

But if you are facing a flood, the last thing you’ll be worried about is the official definition. You’ll be worried about your safety and the safety of your property.

This blog contains helpful flood preparation tips - not to worry, none of them suggest building an ark.

  1. Back-Up Power In an emergency, you should have a generator. It’s impossible to know whether or not a storm or flooding will take out the power – and you don’t want to be left in the dark. The type of generator you need depends on a few different variables.

Don’t forget: water is a conduit for electricity, and after a flood, you’ll be facing a lot of excess water. When you know that flooding is imminent, move all your appliances and electrical devices to safer ground.

  1. Risk Level Before flooding is expected, you should become familiar with your property’s risk for floods. Local government and FEMA are good resources for this. A familiarity with flood zones, risks, and causes is the first step of preparation. 

Another smart risk-management tool is a weather radio. Purchase a weather radio and learn how to use it, including what the different emergency notifications mean.

  1. Emergency Prep It’s important to have an emergency preparedness kit that can handle any emergency. But you should also have supplies tailor to specific severe weather events. Because floodwater contains contaminants, be sure to pack plenty of clean and fresh water. Choose a waterproof case for your kit and all it contains, like important documents.
  2. Evacuation Plan Your evacuation plan should include two things. One: become familiar with the local and federal government plans for evacuation. Second: create a personal evacuation plan and involve all members of the family. The plan should be practiced until everyone has it memorized. Be sure to include an emergency communication plan as part of the overall evacuation plan.

Many floods are caused by severe storms and excess rain. Remember that significant storm damage may be caused and may not be noticeable until after floodwaters recede.

Making Sure Your Family is Prepared for Severe Weather

10/7/2021 (Permalink)

Storm picture with lightning strike While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

Today, we are fortunate to have advance warnings for some types of severe weather, but there are also times where Mother Nature manages to catch us by surprise.

Fortunately, there are steps you can take and safety tips to follow that will guide you in preparing for your family’s safety in various severe weather occurrences.

Where to Start

One of the best ways to ensure your family’s safety is to have an established family emergency plan at the ready.

Be sure to go over your plan together as a family at the beginning of each weather season if there is an emergency plan in place so everyone knows exactly what to do.

Here are some things to take into consideration when creating your family emergency plan if you have not yet done so:

1. How will emergency alerts and warnings be received?

Thanks to technology today, emergency alerts and warnings are at our fingertips with our smartphones that are equipped with a weather app or Google. We can quickly receive emergency alerts, that provide us with valuable time in severe weather situations. Warnings and alerts are also still broadcast over radio and TV.

2. What type of storm shelter do you have?

Where tornadoes are a common occurrence, you’ll want to be in the lowest part of your home, preferably a basement, or if there is no basement, use an interior room on the lowest level that is away from corners, windows, doors, and outside walls. Tornadoes aren’t the only weather circumstance that requires a form of storm shelter, and you can learn about more of the situations that call for them by visiting ready.gov.

3. What are the evacuation routes?

Have you mapped out multiple evacuation routes because hurricanes, flooding, and fires can force you from your home at a moment’s notice? It’s wise to have multiple routes in the event one is impassable, and be sure you find places to stay with your pets along the way if you have furry family members involved in your evacuation.

4. How will everyone stay in touch?

Cell phones are the easiest way to keep in touch with your family, but in some circumstances, that just will not be possible. Cell phone towers can be damaged and phones could be lost or left behind; not to mention batteries will not last forever and there will be no power to recharge them.

Your family should have an emergency communication plan in place as well as a safe meeting place so that you can all meet there if separated.

If a storm does cause damage to your home or business, don’t hesitate to call your friends at SERVPRO® of Winston Salem North to get the cleanup and restoration process started.

Commercial Division

10/7/2021 (Permalink)

commercial business building While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

Commercial cleaning and restoration present unique challenges. Our goal is to provide excellent results while minimizing disruption to your clients. SERVPRO of Winston Salem North is fully equipped to take on your commercial property no matter the size of the job.

Commercial Services:

  • Air Ducts / HVAC
  • General & Specialty Cleaning
  • Post Construction Cleaning
  • Punch List Services
  • Dry Ice Blasting
  • Power Washing
  • Biohazard & Sewage
  • Odor Removal / Deodorization

We offer our services to any time of the commercial property:

  • Small/Large Office Buildings
  • High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

For any additional information, please feel free to contact our office for all of your commercial property needs.

Dirty Ducts In Your Winston Salem Business?

10/7/2021 (Permalink)

commercial business building While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

The fact of the matter is your office air is filled with dust, dust mites, animal dander, mold, and other unhealthy elements. Unless you address the situation now, the air quality will continue to deteriorate.

Your local franchisee wants to ensure that you, your employees, and customers are breathing healthy air. Unnecessary dirt and debris can pose a serious threat to the health of your employees if they are not properly maintained.

Some things to consider by scheduling a duct cleaning for your business:

Improved Health Poor indoor air quality ranks among the top five environmental risks to your health.

Energy consumption Clean ducts help lower your utility bill and help your HVAC unit last longer.

Smelly air Odors will continue to plague your business long after you remove the offensive item if the odor is in your ducts.

Microbial growth can grow in your duct system especially if your business suffered recent water damage from the hurricane.

For the sake of your customers and employees, you need to know the air you breathe at your business is free from contaminants. 

Typical Commercial Water Loss Causes

10/4/2021 (Permalink)

Storm picture with lightening strike While we hope you never experience a disaster in your home, we do know we are ready to help you restore it in the event of one.

Commercial water losses cause extreme damage. To restore a commercial property to its originality will always involve insurance, and how long it may take varies. At SERVPRO of Winston Salem North, we want your business to be open, so we work as quickly as possible to repair and restore any damage done to your business. There are many causes of commercial water loss, and it is vital to the health and safety of the employees for action to be taken immediately if any signs of a water loss are found. The most common water loss causes in a commercial building are damaged window seals, damaged pipes, cracked foundations, inadequate drainage systems, roof leaks, HVAC leaks, sewage backups, and sprinkler system damages or malfunctions. If these damages are left sitting for too long, it could cause mold and mildew growth, which is harmful.  If you notice any of these issues, call SERVPRO of Winston Salem North. We can connect you to the right subcontractor if necessary and dry any water damage and restore the building “Like it never even happened.”